JustPark Reviews 195,522

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 41,121 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent locations, often highlighting their proximity to venues and ease of access, making events and travel much more convenient. The booking process is consistently described as straightforward and easy, with many appreciating the clear instructions and seamless user experience from start to finish. Reviewers also find the pricing to be very reasonable, often noting it as significantly cheaper than alternative parking options, which adds to the overall positive service experience. However, some customers also noted issues with finding the exact parking spot, sometimes due to a lack of clear signage or incorrect location details, leading to frustration and wasted time. There were also instances where booked spaces were unavailable upon arrival, or access was problematic, requiring customers to seek alternative parking or face unexpected delays.

What people talk about most

Location

Users describe positive interactions with location, often finding it easy to book, convenient, and safe. Many... See more

Booking process

Reviewers highlight the ease and straightforwardness of the booking process, with many finding it simple to... See more

User experience

People report positive experiences with user experience, finding it easy to use from start to finish. Many... See more

Price

Reviewers mention positive feedback about price, often describing it as good, great, or very reasonable for... See more

Service

Consumers find service to be positive, with many reviewers expressing their intent to use it again due to its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From reserving the space, payment, safety and finding the location. Made our day out fun and enjoyable as we had no anxiety wondering if the last train out of London would be cancelled. Car park... See more

Company replied

Rated 5 out of 5 stars

Using JustPark at the Gretna outlet village gave me a smooth easy secure way to park my car on my recent short coach holiday. I am a wheelchair user it is reassuring to know I can park and holiday fr... See more

Company replied

Rated 5 out of 5 stars

The parking host was incredibly friendly and helpful with advice on parking. It was just a short walk from Wembley Stadium and really helped us have the best experience at Harry Styles concert. Will b... See more

Company replied

Rated 5 out of 5 stars

Easy to find, plenty of space and really close to Hampden - perfect if you are attending any events. Also able to extend the booking by a few hours when we realised we would be arriving early, at no e... See more

Company replied


Company details

  1. Parking Lot
  2. Electric Vehicle Charging Station
  3. Online Marketplace
  4. Parking Garage
  5. Public Parking Space
  6. Valet Parking Service

About JustPark

Written by the company

JustPark makes parking easier for over 13 million drivers, helping them find and reserve a space via 5 star-rated app and website products.

On the other side of the marketplace, JustPark offers an online platform for over 45,000 property owners to earn money from spare parking capacity - from driveways and spaces at private residences, to empty bays in car parks at hotels, churches and offices.

Winners of Sir Richard Branson’s VOOM competition, backed by BMW and Index Ventures (Facebook, JustEat, Dropbox) and chosen as one of WIRED’s hottest European startups, JustPark is leading the disruption of a £50bn global industry. With the highest-rated apps and over 1.7m customer reviews at an average of 96% satisfaction, we are UK drivers favourite parking app.

JustPark

Written by the company

The Parking App
The UK's favourite parking app, on a mission to make parking easy. Over 13 million registered users, over 50,000 managed locations. Find parking in seconds as a driver - or manage parking intelligently as an owner/operator.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

196K reviews

5-star
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Rated 5 out of 5 stars

Driveway parking Near Stanmore

Booked driveway parking near Stanmore so could travel in to London. Easy to book. Good value for money. Took stress out of knowing if space available at Stanmore station

15 June 2026
JustPark logo

Reply from JustPark

We're so glad our service made your trip to London stress-free! Thank you for your 5-star review.

Rated 5 out of 5 stars

Perfect place to park close to ferry…

Perfect place to park close to ferry port and owner very helpful and dropped me to ferry terminal too. Highly recommend.

15 June 2026
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Reply from JustPark

We're so glad you found the parking perfect and appreciated our assistance. Thank you for your kind words!

Rated 3 out of 5 stars

Parking ok. App use not great

Hi. I could not get into the booking as it doesn’t accept a password nor will it accept a reset request,
It will only work from the computer used to set it up in.

15 June 2026
JustPark logo

Reply from JustPark

We're sorry you're having trouble accessing your booking. We'll investigate this password issue immediately.

If you do require more direct support with this, please send details to help@justpark.com. Thank you.

Rated 5 out of 5 stars

No brainer

Simple, quick, easy & much cheaper than airport car park yet just as close

10 June 2026
JustPark logo

Reply from JustPark

Thank you for your positive review!

Rated 5 out of 5 stars

Great spot for kings college…

Great spot for kings college hospital.nice big parking spot. Easy to find. Booking process was quick and easy
Parking at
34A De Crespigny Park, London, SE58AB

15 June 2026
JustPark logo

Reply from JustPark

Thank you for your 5-star review!

Rated 5 out of 5 stars

Online prebooking was easy process

Online prebooking was easy process. All day cost of parking was reasonable. Spacious parking facility including for large cars. Had no issues with entry and exit, as the barrier recognised the car reg plate. Good overall experience.

15 June 2026
JustPark logo

Reply from JustPark

We are delighted to hear you found the online booking easy. Thank you for your positive feedback!

Rated 5 out of 5 stars

Easy to park

Easy to park, plenty of lighting, reasonable price. Booking process was easy

14 June 2026
JustPark logo

Reply from JustPark

Thank you for your 5-star review!

Rated 4 out of 5 stars

Easy to use

Easy to use, great price and prefect location.

15 June 2026
JustPark logo

Reply from JustPark

We appreciate your positive feedback on our services.

Rated 5 out of 5 stars

Fantastic parking option

Fantastic parking option. Wish I knew about this earlier. Really easy instructions

12 June 2026
JustPark logo

Reply from JustPark

Thank you for your fantastic review!

Rated 5 out of 5 stars

Perfect directions from the app and a…

Perfect directions from the app and a supremely secure and private parking space exactly as described so close to the RAH. I shall definitely use JustPark again and again when I return to London.

15 June 2026
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Reply from JustPark

We're so pleased you found our directions helpful and the parking secure. We appreciate your positive feedback!

Rated 1 out of 5 stars

I had a terrible experience

I had a terrible experience. I bought a parking ticket with five days of anticipation for the first FIFA World Cup game in Houston, Texas, at Houston Stadium. The assigned parking lot was the Brown Lot, and I arrived four hours early to find it, but nobody knew anything about this Brown Lot. Many police officers gave me different answers until one officer told me there was no Brown Lot. With no hope of finding it, we ended up at the Blue Lot and paid another $125.00. I requested a refund, but I haven’t heard anything from Just Park.

14 June 2026
Unprompted review
JustPark logo

Reply from JustPark

We appreciate you sharing your experience. We are truly sorry to hear about the difficulties you faced locating this parking and the confusion regarding the parking area itself. We are actively investigating this issue to prevent similar situations for future events.

If you have reached out via help@justpark.com, please rest assured we will be back in touch as soon as possible to assist you, and appreciate your patience.

Rated 4 out of 5 stars

It was relatively easy to book and the…

It was relatively easy to book and the price is competitive for city parking.
I chose this car park as it is street level and not a multistory, which can can be a little frightening at night.
However I had some problems regarding logging into my account after downloading the app - which I never managed to resolve.
But I contacted Customer Services and they were able to confirm my booking, which was all I needed.
Overall, happy with my experience and would definitely use again.

15 June 2026
JustPark logo

Reply from JustPark

We appreciate your feedback and are glad the parking met your needs.

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