From reserving the space, payment, safety and finding the location. Made our day out fun and enjoyable as we had no anxiety wondering if the last train out of London would be cancelled. Car park... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Using JustPark at the Gretna outlet village gave me a smooth easy secure way to park my car on my recent short coach holiday. I am a wheelchair user it is reassuring to know I can park and holiday fr... See more
Company replied
The parking host was incredibly friendly and helpful with advice on parking. It was just a short walk from Wembley Stadium and really helped us have the best experience at Harry Styles concert. Will b... See more
Company replied
Easy to find, plenty of space and really close to Hampden - perfect if you are attending any events. Also able to extend the booking by a few hours when we realised we would be arriving early, at no e... See more
Company replied
Company details
- Parking Lot
- Electric Vehicle Charging Station
- Online Marketplace
- Parking Garage
- Public Parking Space
- Valet Parking Service
About JustPark
Written by the company
JustPark makes parking easier for over 13 million drivers, helping them find and reserve a space via 5 star-rated app and website products.
On the other side of the marketplace, JustPark offers an online platform for over 45,000 property owners to earn money from spare parking capacity - from driveways and spaces at private residences, to empty bays in car parks at hotels, churches and offices.
Winners of Sir Richard Branson’s VOOM competition, backed by BMW and Index Ventures (Facebook, JustEat, Dropbox) and chosen as one of WIRED’s hottest European startups, JustPark is leading the disruption of a £50bn global industry. With the highest-rated apps and over 1.7m customer reviews at an average of 96% satisfaction, we are UK drivers favourite parking app.
JustPark
Written by the company
- The Parking App
- The UK's favourite parking app, on a mission to make parking easy. Over 13 million registered users, over 50,000 managed locations. Find parking in seconds as a driver - or manage parking intelligently as an owner/operator.
Contact info
United Kingdom
- help@justpark.com
- justpark.com
4.4
Excellent
196K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from JustPark
Thank you for your excellent review!
Good Luck With Pricing…
Maybe I'm being stingey because we made a late decision to find parking for Take That in Coventry but blimey Mabel ...£72 for a seven hour stay...said it was walkable but there were no obvious footpaths so my daughter had to add UBER costs in top...good job she enjoyed the gig...
6 June 2026
Reply from JustPark
We appreciate you sharing your experience regarding the parking cost and concerns. We will review this further.
Needs better communication
Good scheme, but lack of clear communication guide which causes confusion
16 June 2026
Reply from JustPark
We appreciate your feedback. We will look at how to improve the access instructions.
Reply from JustPark
Thank you for your positive review!
All good except for exact instructions…
All good except for exact instructions where to park - if in driveway or road!
15 June 2026
Reply from JustPark
We're glad you enjoyed your experience! We appreciate your feedback regarding the parking instructions, and will raise this to the space owner.
Recommended place
I received detailed information to find the place, good location. I will use this place again.
10 June 2026
Reply from JustPark
Thank you for your positive review!
Great location easy booking only thing…
Great location easy booking only thing barrier came down really quickly after opening.
14 June 2026
Reply from JustPark
Thank you for your positive review!
Fantastic experience
Fantastic. Saved me stress of car parking restrictions in Maidstone, and could park worry free . They were so great at refunding when my appointment was cancelled at the last minute. I would 100% recommend using them.
11 June 2026
Reply from JustPark
Thank you for your recommendation!
Easy parking a 2onute walk from my…
Easy parking a 2onute walk from my meeting. A simple booking process. Will keep using this service.
16 June 2026
Reply from JustPark
Thank you for your positive review!
Reply from JustPark
We are so glad you had a great experience with us. Thank you for your kind words!
Great location but park too small for…
Great location but park too small for my x4 vehicle, actually damaged it trying to park. No information about size of park
16 June 2026
Reply from JustPark
We are sorry to hear about the parking issues and limitations of the space. We'll raise this to the space owner to ensure it's made clearer.
Great location for Wembley Stadium
Great location for Wembley Stadium. Hard to get out of at the end of the event but that can’t be helped when thousands are all trying to leave at the same time!
13 June 2026
Reply from JustPark
Thank you for your positive review and rating.
It was very close entrance and…
It was very close entrance and difficult to identify to correct car parking
It should show just car park parking so it’s easy to park with confidence even after paying in advance
14 June 2026
Reply from JustPark
We appreciate your feedback regarding the entrance and signage. We will review this to improve clarity.
Completely chaotic car park
The car park was completely chaotic, with a wire mesh fence and a large opening, with cars parked inappropriately. There was a sign saying Pay Before Entry, with no indication of how to do that. There was no sign of supervision or protection. There was no mention of Just Park on the poorly worded notices. There happened to be just one space which I could use, but I do not know what I could have done, as I had a ferry to catch. I was very relieved to find my car undamaged on return, but I could not in all honesty recommend this car park to anyone who valued their car.
15 June 2026
Reply from JustPark
We appreciate you sharing your feedback regarding the car park's condition and the issues you encountered. We are concerned to hear about the chaotic environment and the lack of clear signage, and will investigate these issues.
Great Location and Easy check in/check out
Easy check in and check out.
Location is great.
The parking space is great, though the area is a bit dark.
I would definitely book it again.
16 June 2026
Reply from JustPark
Thank you for your positive review!
Reply from JustPark
Thank you for your kind review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.