They had a great price for my padel racket Very transparent and fast delivery (via GLS to Germany) I got a quick answer from support via mail regarding a question containing constructive feedback.... See more
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I previously gave a 3 star rating as my order hadn’t arrived. I’ve now realised that this was unfair as it was a FedEx issue. Justpadel delivered my new Wilson racquet at the best price and I’m de... See more
Company replied
I bought after watching a good few of the 1 minute padel reviews on YouTube so wanted to support. Order went great, delivered in a few days, communication was great. Racket is my new best friend. My o... See more
Company replied
Products are super! But please dont shipping with FedEx. Worlds worse courier in Denmark. They're lying abort delivery attempts and its almost impossible to change point of delivery.
Company replied
Company details
Written by the company
Justpadel.com is a specialist in padel equipment, serving players in more than 25+ countries worldwide. We offer a carefully selected range of padel rackets, clothes, balls, apparel and accessories from leading brands such as Adidas, NOX, Bullpadel and Siux. Whether you are just starting out or playing at an advanced level, we focus on products that match your playing style and needs. Customers across Europe benefit from fast delivery and free shipping on orders over €75 within the EU. We combine competitive pricing with reliable service and clear communication, so you always know where you stand. At Justpadel.com, everything revolves around quality, convenience and helping players get the most out of their padel game.
Contact info
Ringbaan West 242, 5038 NX, Tilburg, Netherlands
- +31 6 19326140
- info@justpadel.com
- justpadel.com
4.4
Excellent
1K reviews
Replied to 84% of negative reviews
Typically replies within 1 week
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Reply from Justpadel
Thanks!
Reply from Justpadel
Thanks a lot! Enjoy your padel gear!
Purchase not totally conform to the…
Purchase not totally conform to the photograph (color) and no answer after an email for asking how to send back my back pack.
29 September 2025
Reply from Justpadel
Hi Aurélie,
Thank you for your message and sorry to hear about your experience. We have checked our inbox but unfortunately we haven’t received any email from you regarding this issue. It’s possible that it didn’t come through correctly.
You can contact us directly at info@justpadel.com
, and we’ll make sure to help you with the return of your backpack as quickly as possible.
Kind regards,
Team Justpadel
Good service and communication
25 September 2025
Reply from Justpadel
Glad to hear you’re happy, that’s what we’re here for!
If you from the uk DO NOT BUY
If you from the uk DO NOT BUY , got hit with a big customs fee, , had Uk.justpadel in title to fool you,
29 September 2025
Unprompted review
Reply from Justpadel
Great to hear you’re happy, enjoy your new gear!
Quick delivery
Easy to order and arrived very quickly. Kept up to date with progress of order. Bought as a present so can't comment other than very light and looks great
12 September 2025
Reply from Justpadel
Great to hear your experience was so positive, thanks for choosing us!
Reply from Justpadel
Thanks for your enthusiastic review! We’re glad to hear your delivery was fast and correct. Enjoy your new racket on the court!
Fast shipping
3 September 2025
Reply from Justpadel
Great that your order arrived so quickly, enjoy your purchase!
Reply from Justpadel
Bedankt voor je positieve review!
Adidas Shoes
Great Service, fast and I got the product I wanted.
I did not know my shoe side, so I tried different numbers by sending easily the shoes back to just padel, getting my payment back and ordering again. You do need to pay for the sending which is fair price.
Finally I found my shoe size and I am super happy.
I recommend 100% JustPadel.
13 August 2025
Reply from Justpadel
Thank you very much for your kind words and positive feedback!
Very fast shipping and got a great deal…
Very fast shipping and got a great deal on padel bags!
30 July 2025
Super deals and very fast ( next day)…
Super deals and very fast ( next day) delivery. Very satisfied. Thank you.
31 July 2025
Quick delivery and site was easy to use
23 July 2025
DO NOT buy here from the UK
DO NOT buy here from the UK. No concrete answers of customer service. Not picking up my phone calls. No shipping reference number. Please, if you have a complaint also list them at webwinkelkeur in the Netherlands so they don’t get away with scamming people out of a simple international delivery. It is clear from day one where i ordered from so don’t give me a customs issue and say its for me to solve. So disappointed. In Dutch: Bestelde een Siux Fenix Pro en na vele malen op te volgen komen ze met een vaag douane verhaal aan het geen referentienummer om dingen op te lossen.
20 December 2024
Unprompted review
Reply from Justpadel
Dear PZ,
We're very sorry to hear that you had a negative experience. As of this week, we have started actively managing Trustpilot. We had not used this system before, which is why we are only now seeing your review.
Could you please send an email to tom.bastiaansen@justpadel.com? I would like to offer you compensation for the poor experience. Additionally, we now have a full-time employee who is always available for a call.
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