Just Clear® Reviews 4,706

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their polite and friendly attitudes. The service provided is frequently described as exceptional, with many people appreciating the quick response times and the overall ease of their experience, even for last-minute requests. Consumers also found the pricing to be very reasonable and transparent, with no hidden fees. However, some customers also noted that there were occasional logistical hiccups, and one reviewer expressed dissatisfaction with communication and perceived discrepancies between expectations and the service received.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers had positive experiences with service, consistently praising the quick, efficient, and professional... See more

Customer service

Users describe positive interactions with customer service, highlighting exceptional communication and... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently praise the quick, efficient,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the very fair and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These 5 star reviews are completely genuine. David & Toby were excellent, arrived early, worked non-stop dismantling shed & greenhouse including contents, left the site clear of mud, debris and under... See more

Company replied

Rated 5 out of 5 stars

Just Clear are brilliant. I hired them to clear a large house I was selling which had accumulated a lifetime of items including a large amount of electronics, furniture, books, DVDs, clothes, papers a... See more

Company replied

Rated 5 out of 5 stars

Great company! Amazing communication, would highly recommend. These guys cleared my flat with only a weeks notice. The communication from Leanne was exceptional and I knew what was happenin... See more

Company replied

Rated 5 out of 5 stars

Two very nice men arrived on Saturday and cleared the furniture as arranged. All went very smoothly. Would recommend. I had been quite anxious about whether it was a scam, as all arranged via Wha... See more

Company replied


Company details

  1. House Clearance Service
  2. Garbage Collection Service
  3. Garbage Dump Service
  4. Junk Dealer
  5. Salvage Dealer
  6. Waste Management Service

Written by the company

Just Clear leads the House Clearance sector in the UK, driven by our commitment to sustainability and exceptional customer service. With an extensive network of branches nationwide, we stand as the largest and most trusted clearance specialist in the country. Our comprehensive services encompass sustainable Property Clearance, House Clearance, Office Clearance, Recycling & Reuse management, Hoarding Clearance, Garden Clearance, Probate Clearance, Site Clearance, Valuations, Skip Bag service, Void property clearance, Bulky waste removal, Fly tip clearance, Junk Removal Service, Cleanout, Hoarding Assistance, Hoarder or Hoarding Help, Recycling Services, and Eco-Friendly Junk Disposal. By partnering with local franchise owners backed by our national infrastructure, we offer clients nationwide coverage coupled with personalized service. Our regional branches boast intimate knowledge of their areas while benefiting from the support of our central resources across finance, HR, QHSE, assets and fleet, marketing, and national operations management. This ensures a seamless experience, combining local expertise with scalable solutions for one-off local contracts and national accounts. Social responsibility lies at the heart of our operations, as we strive to create employment opportunities and support local communities in every region we serve. With a track record of award-winning excellence, including accolades such as the National Recycling Award, Probate Industry Awards, Wills and Probate Awards, and Business Green Leaders Award, we maintain ISO14001, ISO 45001, CHAS, and ISO 9001 accreditations. These certifications underscore our unwavering commitment to environmental sustainability, health and safety, and quality management across all facets of our operations.


Contact info


5.0

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Wonderful team who came to help us…

Wonderful team who came to help us clear some bits from our home. No task too small. Getting any job done is a bit of a hurdle, but they made it easy. And did it with a smile.

28 October 2025
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Ben. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Very friendly and helpful

I bought an study desk,a wardrobe and a chair and had it delivered to my place at a very reasonable price from just clear. As a uni student the whole process was very quick and easy and they were very helpful and friendly would highly recomend to friends and family.
Thank you for all the help.

28 October 2025
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Divya. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

David at the team were fabulous

David at the team were fabulous. Bang on time. Furniture moved effortlessly without any damage. Excellent team and I would really recommend. I was also really impressed that even the unsaleable furniture will be donated and used rather than go to landfill.

25 October 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Stephen. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Very good and very friendly approach

Very good and very friendly approach. Job done quickly and no fuss about late additional items. Would highly recommend. Shelagh, Richmond resident.

27 October 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Shelagh. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Alina and her team were great!

Alina and her team were efficient, reliable and communicated well. They dealt with what looked like an impossible task to us. We would highly recommend.

24 October 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words John. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Literally the best service I’ve ever…

Literally the best service I’ve ever used. So quick, efficient, ready to help and super speedy. Would recommend to everyone. Really reasonably priced too. I also made the enquiry on Friday night and had someone come sat by 1pm.

25 October 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Emily. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Dear Brendan (& all who helped today!)

Dear Brendan (& all who helped today)

Well that was so much easier than expected! The lads were both delightfully polite, patient, considerate (& strong - as they humped the first few bags before they spotted the lift, which I forgot to point out - doh!)

Thank you so much for helping me sort out my Brighton home office - all essential paperwork is now easily accessible for my sons & all the nonsense gone (twenty five years of work - but only relevant to me!)

Honestly had been dreading doing this - and this has me feel so much lighter. The past is safely gone & I now have the energy & impetus to plan a couple of future (mini) adventures!

Thank you so much!

My very best wishes

Eileen

22 October 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Eileen. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Superb, as always

This is the second time I'm writing a review for Just Clear, but Brendan came to the rescue with making my booking. They are always polite, professional, friendly and extremely helpful via the phone and onsite. Highly recommend Just Clear.

22 October 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Mrs Dunbar. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

I bought a chest of drawers from Just…

I bought a chest of drawers from Just Clear on Facebook marketplace, from their Kingston warehouse. Great communication, helpful and friendly. Recommended.

17 October 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Felicity. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

George and Alina were fantastic

George and Alina were fantastic - fast and super easy to work with. Highly recommend - Mike

17 October 2025
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Mike. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

So speedy and helpful!

The whole process has been so quick and easy, and they managed to get the job done within a couple of days of me reaching out! Really helpful, respectful, and swift - I highly recommend Adam and the team at JustClear Ruislip :D

17 October 2025
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Annabel. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

amazing customer service and very…

amazing customer service and very helpful with our request of office chairs for our charity!

Will recommend this service to many people !! more office spaces should be using this to clear their stuff instead of landfill and dumping them in skips!!

17 October 2025
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Simone. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Great service

Great service, cheerful operatives. Clearing my mothers house was done efficiently and much less stressful than anticipated, Couldn't speak highly enough about them.

15 October 2025
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Sylvia. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

It's rare that I the time to write a…

It's rare that I the time to write a review, however I was so impressed with the level of service I received from just clear that I wanted to recommend them. I had to arrange clearance of my Dad's house following his death, and was feeling emotional about the process. All my interactions with the staff were dignified, compassionate and respectful. Furthermore due to a miscommunication I was significantly undercharged. Brendan the owner of the company rang me to explain what happened and did not put any pressure on me to pay more, only offered an apology for the mishap. I ended being so pleased with the clearance work and the general attitude of the staff that I voluntarily made an extra payment because I felt Just Clear deserved it. If you're looking for a company to handle an emotionally sensitive process ethically and with kindness I would highly recommend them.

13 October 2025
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Amy. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Great Service

My husband arranged for Just Clear to come and take away a load of our stuff that we didn’t need any more. Unfortunately he gave them a few bags that he shouldn’t have done which had a lot of our children’s things in along with sentimental bits. I spoke to Just Clear who put me in touch with the warehouse and I can’t tell you how helpful they were, particularly Soup!!! I arranged to go there the next morning and he had gathered all of our bits together so I could go through and take back the bits that weren’t supposed to be taken. It was really appreciated and I hadn’t expected such good service. Thank you Soup and team!

16 October 2025
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Elizabeth. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Good responsive service from Markos

Good responsive service from Markos. Fast and efficient flat clearance! Would highly recommend!

8 October 2025
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Shaun. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Pleasure to work with

Quick response time. Clear communication and follow thru with agreed upon meeting time and place. Marco was not late, he was friendly, helpful and easy to work with

13 October 2025
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Denise. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Shed removal

Efficient, reliable, a really good job done. Thank you.

10 October 2025
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Julia. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Highly Recommend

Thank you to David and the team for completing our house clearance job. Very professional and friendly service. Would highly recommend. Thank you!

7 October 2025
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Rob. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

House clearance

Honestly, I was worried about the whole process because of the reputation of the industry in the past, but I needn't worry. Brendan was very prompt and professional in his communication and booked in our house clearance.
On the day, despite the confusion with timings, the team were friendly and respectful and worked very hard to clear absolutely everything without any issues, grumbles or gripes. Would use again.

3 October 2025
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Gary. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

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