Fantastic service, fill out a form online, and hours later I heard from them. The quote was fair and compares slightly lower than some other quotes. The administrator Brendan responds so quickly and... See more
Company replied
Location
Switch locationChislehurst Road 1, Hardwicke House, TW10 6PW Richmond, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Will & Zarko called me to tell me there were going to be late by 30 minutes due to traffic and they arrived as promised delayed only by traffic issues. Upon arriving they stuck into clearing the gara... See more
Company replied
Such a fab company! Cant recommend them enough!!! Brandon and his team are all superstars!
Company replied
Excellence service from Frank and Zarko when they arrived today to dismantle and remove a large bed. They were prompt and careful with the bed and their surroundings. The website and office staff also... See more
Company replied
Company details
- House Clearance Service
- Garbage Collection Service
- Garbage Dump Service
- Junk Dealer
- Salvage Dealer
- Waste Management Service
Written by the company
Just Clear leads the House Clearance sector in the UK, driven by our commitment to sustainability and exceptional customer service. With an extensive network of branches nationwide, we stand as the largest and most trusted clearance specialist in the country. Our comprehensive services encompass sustainable Property Clearance, House Clearance, Office Clearance, Recycling & Reuse management, Hoarding Clearance, Garden Clearance, Probate Clearance, Site Clearance, Valuations, Skip Bag service, Void property clearance, Bulky waste removal, Fly tip clearance, Junk Removal Service, Cleanout, Hoarding Assistance, Hoarder or Hoarding Help, Recycling Services, and Eco-Friendly Junk Disposal. By partnering with local franchise owners backed by our national infrastructure, we offer clients nationwide coverage coupled with personalized service. Our regional branches boast intimate knowledge of their areas while benefiting from the support of our central resources across finance, HR, QHSE, assets and fleet, marketing, and national operations management. This ensures a seamless experience, combining local expertise with scalable solutions for one-off local contracts and national accounts. Social responsibility lies at the heart of our operations, as we strive to create employment opportunities and support local communities in every region we serve. With a track record of award-winning excellence, including accolades such as the National Recycling Award, Probate Industry Awards, Wills and Probate Awards, and Business Green Leaders Award, we maintain ISO14001, ISO 45001, CHAS, and ISO 9001 accreditations. These certifications underscore our unwavering commitment to environmental sustainability, health and safety, and quality management across all facets of our operations.
Contact info
Chislehurst Road 1, Hardwicke House, TW10 6PW, Richmond, England, United Kingdom
- 02031300008
4.7
Excellent
33 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Such a fab company
Such a fab company! Cant recommend them enough!!! Brandon and his team are all superstars!
23 March 2026
Unprompted review
Reply from Just Clear® - Richmond
Thank you so much for your kind words Steph. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Extremely pleased with the service that…
Extremely pleased with the service that Just Clear provided. Even with short notice, I was able to book their services. Their team cleared out everything that we wanted. It was perfect for what we needed! The only downside was that it wasn’t cheap, but honestly it was 100% worth it! Thanks so much!
27 January 2026
Unprompted review
Reply from Just Clear® - Richmond
Thank you so much for your kind words Charlotte. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Reply from Just Clear® - Richmond
Thank you so much for your kind words Isabelle. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
10/10 service, will be using again
Brendan was very helpful sorting out a slot last minute to take away around a tonne of waste. Really easy to deal with and flexible and superb prices. Will use next time needed and will refer to friends. Thank you very much! 10/10 service.
27 August 2025
Unprompted review
Reply from Just Clear® - Richmond
Thank you so much for your kind words Sam. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Excellent communication
Excellent communication, very professional service. Thank you Brendan and team👍
12 June 2025
Reply from Just Clear® - Richmond
Thank you so much for the kind words. We are glad to hear all went so well and thank you so much for using our service. From all the team at Just Clear - Richmond.
Brendan and the team at Just Clear were…
Brendan and the team at Just Clear were a dream to deal with from start to finish. I was concerned about the mess from taking the large amount of garden waste through from back to front of house but I didn’t even need to brush the floor after they left as they were so neat and tidy. Danny was polite and efficient and I would really recommend his and Just Clear for any clearance needs. I will be recommending to my street WhatsApp straight away. Thanks team JC
13 May 2025
Unprompted review
Reply from Just Clear® - Richmond
Thank you so much for the kind words Mairead. We are glad to hear all went so well and thank you so much for using our service. From all the team at Just Clear.
Prompt helpful service
Prompt response to my enquiry and were able to book in the job for the day we wanted even though it was a Sunday
12 April 2025
Reply from Just Clear® - Richmond
Thank you so much for the kind words. We are glad to hear all went so well and thank you so much for using our service. From all the team at Just Clear - Richmond.
Just Clear agrees Recycling Services for Richmond May Fair 2025Looking forward to having Just Clear…
Looking forward to having Just Clear supply all five recycling stations and other recycling options for The Richmond May Fair on Saturday 10th of May 2025, already other local Fairs are showing an interest in the bespoke services of Just Clear. The no nonsense Brendan was a pleasure to work with and looking forward to an ongoing partnership for future May Fairs.
10 February 2025
Unprompted review
Reply from Just Clear® - Richmond
Thank you so much James, we are very happy to help the Richmond May Fair event this year.
Reply from Just Clear® - Richmond
Thank you so much for this kind feedback. We are really happy to hear this.
Reply from Just Clear® - Richmond
Thank you Hannah, much appreciated and so glad all went well. Wish you a nice weekend.
Great service
Excellent service - booked in for next day, on time, loaded up considerable amount of rubbish quickly, really efficient service.
11 June 2024
Reply from Just Clear® - Richmond
Thank you so much for rating our service, we really appreciate it.
Great service
Great service, incredibly professional and a very fast turn around. Highly recommended. Many thanks Brendan and team.
29 May 2024
Reply from Just Clear® - Richmond
Always happy to help Chris, glad to hear all went well.
It was all exceptionally well organised…
It was all exceptionally well organised from start to finish. A complete hassle free experience.
29 May 2024
Unprompted review
Reply from Just Clear® - Richmond
Thank you Barry, happy to help you.
Excellent service
Excellent service , both from Brendan and Leonardo, I rang on Saturday to get a quote. Brendan visited my garage and gave me a quote within a couple of hours. It was a BH weekend and Leonardo came first thing this morning cleared everything and swept out the garage. Fantastic service. Would absolutely use again.
28 May 2024
Unprompted review
Reply from Just Clear® - Richmond
Thank you Marion, we are delighted to help you and glad it all got sorted for you.
Rubbish clearance
Brendan was great, good communication throughout and his team were always friendly, polite and very helpful.
Thank you Brendan and team 👍🏻
24 May 2024
Unprompted review
Reply from Just Clear® - Richmond
Thank you so much for this kind feedback, we are happy to help.
Recommended
Fantastic service, fill out a form online, and hours later I heard from them. The quote was fair and compares slightly lower than some other quotes. The administrator Brendan responds so quickly and with clarity. All arranged in quick turnaround.
Jack and Leo who came punctually to collect the items, were fast, efficient and work out a quick way to bring a tricky bulky item down one flight of narrow stairway. I also complimented them that they are goodlooking, well mannered and friendly movers.
13 April 2024
Reply from Just Clear® - Richmond
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with us. Providing prompt and efficient service is always our top priority, and we're glad that Brendan was able to assist you quickly and clearly. It's fantastic to know that Jack and Leo were able to navigate the challenges of the narrow stairway with ease and professionalism. We appreciate your kind words and compliments about our team members. If you ever need assistance again in the future, please don't hesitate to reach out. Thank you for choosing us!
Clearance with a conscience
Excellent service that clearly cares about recycling and reuse. Communication was responsive throughout and I was particularly impressed by the fact they actively helped me find charities to re-home things before they cleared the remainder. The clearance team when they came were very efficient and arrived exactly when they said they would. Overall, highly recommended - I would certainly use them again.
28 March 2024
Unprompted review
Reply from Just Clear® - Richmond
Thank you so much for your glowing review! We're thrilled to hear that you had an excellent experience with our service and that you appreciate our commitment to recycling and reuse. Sustainability is a core value for us, so we're delighted that you noticed our efforts in this regard.
We believe that communication is key to providing a seamless experience, and we're glad to hear that our team was responsive and attentive throughout the process. It's fantastic to know that you found our assistance in finding charities to re-home items helpful. We're passionate about giving back to the community and reducing waste whenever possible.
Efficiency and punctuality are priorities for us, so we're pleased that our clearance team arrived exactly on time and were able to complete the job efficiently.
Thank you for your recommendation and for considering us for future needs. We look forward to the opportunity to serve you again!
Always great service
I have used them a couple of times now, always great service, very careful when taking things out of the flat.
13 March 2024
Reply from Just Clear® - Richmond
Thank you so much for this feedback!
Professional and Reliable
Professional and reliable - I highly recommend their staff and this company! Thank you!
8 March 2024
Unprompted review
Reply from Just Clear® - Richmond
Thank you so much Zara, we appreciate the feedback.
helpful and fast response from Bee
helpful and fast response from Bee. all organised very quickly
31 December 2023
Reply from Just Clear® - Richmond
Thank you for taking the time to share your experience! We're delighted to hear that Bee provided a helpful and fast response, and that we could organize everything to your satisfaction quickly.
At Just Clear, we prioritise efficiency and customer satisfaction, and it's great to know that we met your expectations.
If you ever need assistance in the future, feel free to reach out. We appreciate your feedback and look forward to serving you again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.