JumpFlex have been outstanding!! We recently moved house which meant our trampoline had to be dismantled. We noticed several faults that we wouldn’t have otherwise seen. JumpFlex we’re onto it straig... See more
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Easy to purchase online, once arrived noticed we missed a spring , contacted them straight away and they sent out another one. Great communication & fast delivery. We found we needed 2 people minimum... See more
Our big family(with three chidren) bought the trampoling six year ago, very good quality, never damaged.A month ago we moved house and my husband rebuild the trampoling in our backyard,accidently brok... See more
Great trampoline, seems well made and had great assembly instructions - really clear with nice pictures to follow too. The order of some assembly items is questionable, as you had to undo and redo so... See more
Company details
About Jumpflex Trampolines
Written by the company
About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!
Contact info
760 Arthur Porter Drive, Burbush, 3288, Hamilton, New Zealand
- 0800 586 735
- hello@jumpflex.co.nz
- jumpflex.co.nz
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One very excited 3 year old he loves…
One very excited 3 year old he loves it. He wants to go on the "shaky bridge" he calls it lol
Exactly as described
Arrived quickly, easy enough to put together. Jumps great, no issues at all.
Amazing service
Amazing service. Prompt, efficient and friendly staff. Highly recommend...in fact I have to many
So impressed with the customer service
So impressed with the customer service! Quick response, easy payments and speedy delivery!
Slow shipping, but amazing customer service
Slow shipping. Ended up just picking it up from main freight. But owners were very accommodating and assisted me with finding my item. Great service JumpFlex

Reply from Jumpflex Trampolines
Great Service
Impressive that our old trampoline was on record and that an amazing deal could be offered to update it to a newer version. Kids are now enjoying learning how to summersault on a much less tatty trampoline
Happy with the service
It was very easy to order what I needed and it arrived very quickly. Very happy with the service and very reasonable prices.
Great trampoline
Great trampoline, seems well made and had great assembly instructions - really clear with nice pictures to follow too. The order of some assembly items is questionable, as you had to undo and redo some bits a couple of times (attaching/detaching some springs 3 times for example) but on the whole it was pretty straightforward. Time will tell how durable it is, but it certainly looks the part and the kids are loving it.
I'd give it 5 stars if the foam bits on the net support poles weren't such a pain in the butt :)
Awesome product thanks very much
Such an amazing company
Such an amazing company. We had a slight warranty issue with the zip not working after 3 years of play and they replaced the net no questions asked. Highly recommended.
Fast and friendly service.
Awesome, prompt and friendly service. Replacement mat arrived within 3 days.
Jumpflex tramp review and ordering process Extremely responsive to online query
Extremely responsive to online query. Easy online ordering process and fast, efficient delivery with great communication. Would highly recommend company and trampoline with accessories
Best service
It was delivered so fast and the team was just amazing helping me.
I am so excited to have this set up for Christmas morning for our little girl😍
Great support
I had some broken parts from a storm, staff were very helpful & easy to replace. Very happy, thankyou
very helpful explaining that the part…
very helpful explaining that the part I'm after is under warranty and I don't have to pay
Happy as
So far we are stoked with our 14ft jumpflex purchase. We did have a small issue with the tramp mat but they rectified that promptly and took great care of us as customers. Also will note the life time warranty was a huge factor in our decision to purchase our tramp via jumpflex as apposed to other trampoline manufacturers whom offer limited warranty periods.
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