JUGGY USA Reviews 

2,714
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 795 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the excellent quality and appealing design of the products, finding them well-made and effective at keeping drinks cold. Many people love their tumblers, noting they are exactly as described and offer good value. However, some people were dissatisfied with communication and delivery, frequently reporting long waiting times for pre-orders and a lack of shipping updates. Slow customer service response times were also noted, with some emails going unanswered. Additionally, a few felt early pre-orders were priced higher than later sales, and some experienced issues with lost orders or difficulties obtaining refunds.

What people talk about most

Product

Users describe positive interactions with product, with many expressing satisfaction with the designs,... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with many expressing frustration... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays and missed... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the overall product as good, amazing, and... See more

Response time

People report negative experiences with response times, with many reviewers expressing frustration over a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering was easy. Once it shipped I got it quickly. I pre-ordered a tumbler and understood it would be a bit of time but between ordering and shipping I would have appreciated a little communication.... See more

Rated 4 out of 5 stars

I got my tumbler and like it a lot. I will say the only complaint I have is lack of communication. I pre-ordered my tumbler and was given a delivery date time. This changed quite a few times and th... See more

Rated 4 out of 5 stars

The Juggy I ordered was a pre-order item that I had to wait 2+ months for. This past week i FINALLY received shipping details although my 1st email, I was slightly confused, said "delivered". So I'... See more

Rated 4 out of 5 stars

I only have one complaint. And it's not that big of one, I really wanted one of the "Resistance" tumblers and they discontinued it. I had really wanted one of those! Otherwise, I had a great experienc... See more


Company details

Written by the company

Show off your personality with our one of a kind themed water bottles. There's a JUGGY for everyone, it's time to find yours and get JUGGY with it! Our focus is quality, creativeness and functionality in the hydration space. JUGGY was created by Mackenzie who like most people, struggled to maintain a healthy lifestyle. She knew one of the most important things she could do was to make sure she was consuming enough water everyday. It was a simple enough goal and it didn't seem overwhelming. So she set out to find the perfect water bottle. Mackenzie wanted a bottle that fashionable, functional and durable and so JUGGY was born!


Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

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Replied to 0% of negative reviews

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3.6

All reviews

(2,714)

735 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Juggy Tumbler

I pre-ordered the Girls Will be Girls Juggy tumbler and it arrived on the date promised and in perfect condition. The artwork on the tumbler was lovely.

3 November 2025
Rated 1 out of 5 stars

Not impressed

I've ordered several times from Juggy and I really love their cups, but my first order was a mess. I ordered a tumbler for a friend and didn't realize it was a pre-order. This was back in July 2025. Needless to say I have NOT received the tumbler but yet they have received my payment for the tumbler. I reached out and was told it would be in mid-October. It is Nov 4th and still no tumbler. Do not pre-order anything from them only items in stock. I have not receive a we apologize, here is some of your money back for the inconvenience nothing. Very disappointing.

1 November 2025
Rated 4 out of 5 stars

I only have one complaint

I only have one complaint. And it's not that big of one, I really wanted one of the "Resistance" tumblers and they discontinued it. I had really wanted one of those! Otherwise, I had a great experience with the company. I was given service above and beyond what I felt I deserved. The tumbler is wonderful. I can't wait for my next one to arrive. Everything is as advertised on the site, and its of excellent quality. I would use this company again for more tumblers.

3 November 2025
Rated 1 out of 5 stars

I'm very dissapointed with my…

I'm very dissapointed with my experience with your company...
I was not told at time of purchase that I'd be waiting months for my bottle so I ordered another one thinking it would ship right away.... but the same thing happened....
I will be returning both once I receive them...

1 November 2025
Rated 4 out of 5 stars

Pre-order, 2mo wait time.

The Juggy I ordered was a pre-order item that I had to wait 2+ months for. This past week i FINALLY received shipping details although my 1st email, I was slightly confused, said "delivered". So I'm searching high and low around my mailbox, etc looking! Next email gave me a tracking # and wah wah, still in Utah. Don't know what is happening, but. I'm sure I'll be super excited and will love my new Juggy.. it's the curse word Mandala one, but I still have a week before it gets here. Wah Wah.

- Claudia

1 November 2025
Rated 2 out of 5 stars

I haven't even received the shipping…

I haven't even received the shipping info much less the product, but I've already received 3 emails asking me to review it. The item I ordered was a pre ordered item so I understand the shipping delay but I can't review something I haven't tried.

1 November 2025
Rated 5 out of 5 stars

Super cute!

I pre-ordered the Girls Will Be Girls 40 oz in July. Just came today, while I was bummed I didn’t get it for Halloween- its super cute! I will be using this all year for sure!

3 November 2025
Rated 4 out of 5 stars

Love this cup

It would have been a 5 but it was 2 months and I had to ask more then once when it was coming

3 November 2025
Rated 5 out of 5 stars

JUGGY is a great company

JUGGY is a great company! They offer tumblers and accessories for every occasion and person. I have bought 2 for myself and 3 for gifts. High quality, well made. Can’t recommend the tumblers and JUGGY more.

3 November 2025

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