JUGGY USA Reviews 

2,713
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 795 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products, often highlighting their excellent quality, appealing designs, and ability to keep drinks cold or warm for extended periods. Many express satisfaction with their purchases and indicate a willingness to order again, appreciating the items for their functionality and aesthetic. However, a significant number of people were dissatisfied with the communication regarding orders and shipping, especially for pre-order items. Reviewers frequently reported long shipping delays, lack of updates, and issues with customer service responsiveness when inquiring about their orders. Some customers also experienced problems with damaged products upon arrival or orders being delivered to incorrect addresses, leading to frustration and unfulfilled expectations.

What people talk about most

Product

Users describe positive interactions with product, with many expressing satisfaction with the designs,... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with many expressing frustration... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays and missed... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the overall product as good, amazing, and... See more

Response time

People report negative experiences with response times, with many reviewers expressing frustration over a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering was easy. Once it shipped I got it quickly. I pre-ordered a tumbler and understood it would be a bit of time but between ordering and shipping I would have appreciated a little communication.... See more

Rated 4 out of 5 stars

I got my tumbler and like it a lot. I will say the only complaint I have is lack of communication. I pre-ordered my tumbler and was given a delivery date time. This changed quite a few times and th... See more

Rated 4 out of 5 stars

The Juggy I ordered was a pre-order item that I had to wait 2+ months for. This past week i FINALLY received shipping details although my 1st email, I was slightly confused, said "delivered". So I'... See more

Rated 4 out of 5 stars

I only have one complaint. And it's not that big of one, I really wanted one of the "Resistance" tumblers and they discontinued it. I had really wanted one of those! Otherwise, I had a great experienc... See more


Company details

Written by the company

Show off your personality with our one of a kind themed water bottles. There's a JUGGY for everyone, it's time to find yours and get JUGGY with it! Our focus is quality, creativeness and functionality in the hydration space. JUGGY was created by Mackenzie who like most people, struggled to maintain a healthy lifestyle. She knew one of the most important things she could do was to make sure she was consuming enough water everyday. It was a simple enough goal and it didn't seem overwhelming. So she set out to find the perfect water bottle. Mackenzie wanted a bottle that fashionable, functional and durable and so JUGGY was born!


Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.6

All reviews

(2,713)

734 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I love the mug !!!

I love the mug !!!! But didn’t get it until after Halloween so I was a little upset I didn’t have it for Witches Day

3 November 2025
Rated 2 out of 5 stars

Why Bother to PreOrder at Full Price?

I preordered this design as soon as it was offered for sale, at full price. Before it was even released, it was already offered for sale. I will never order any of your cups at full price again knowing I just need to wait. Despite my willingness to preorder, it was still offered at a discount to others who didn’t wait nearly as long. This feels really yucky to someone who has been a loyal customer.

30 October 2025
Rated 3 out of 5 stars

I received the wrong items

I received the wrong items. I ordered two reputation tumblers and received two reputation bags. I have emailed and haven’t gotten a response. Would really just like to receive the tumblers I ordered.

3 November 2025
Rated 3 out of 5 stars

Need better preorder communication

I have loved my Morgan Walleb cup. But I ordered a new cup in August and it was a preorder cup. I wish there were maybe sine updates about when they will ship or something. Or maybe updates on the site that you can look into. I emailed twice about my purchase to finally be tild it would ship out in late October. Just some type of information when you purchase or before purchase on when the product will be available, and when it will ship.

1 November 2025
Rated 5 out of 5 stars

Therapist Cup

I loved the way my cup turned out, I got the therpist one since im a therapist and it is very detailed. I also really liked that they were responsive when I had a question about when my cup would be arriving. I like that it is located here in Utah because I received it pretty quickly right after they told me when I would be getting it.

3 November 2025
Rated 5 out of 5 stars

This is the third order I’ve made from

This is the third order I’ve made from
Juggy. Every order I has purchased has been exactly as seen in on line. The order arrives promptly and easy to track info. The price is very reasonable and the products last.

3 November 2025
Rated 5 out of 5 stars

Juggy Tumbler

I pre-ordered the Girls Will be Girls Juggy tumbler and it arrived on the date promised and in perfect condition. The artwork on the tumbler was lovely.

3 November 2025

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