JUGGY USA Reviews 

2,714
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 779 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently express high satisfaction with the product quality, noting that items are well-made, durable, and keep drinks cold for extended periods. Many appreciate the appealing designs and functionality, finding the tumblers exactly as described and often exceeding expectations. However, some customers also noted significant issues with communication and response times, particularly concerning pre-orders. Many experienced prolonged shipping delays, with items arriving much later than anticipated or not at all, and a lack of updates from the company. Additionally, a few people mentioned receiving products with minor flaws, such as damaged handles or missing advertised attachments.

What people talk about most

Product

People report ambiguous experiences with product, with many expressing significant dissatisfaction due to... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with many reporting significant... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays and unfulfilled... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the products as well-made,... See more

Response time

Users describe significant dissatisfaction with response times, frequently reporting no replies to emails or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering was easy. Once it shipped I got it quickly. I pre-ordered a tumbler and understood it would be a bit of time but between ordering and shipping I would have appreciated a little communication.... See more

Rated 4 out of 5 stars

I got my tumbler and like it a lot. I will say the only complaint I have is lack of communication. I pre-ordered my tumbler and was given a delivery date time. This changed quite a few times and th... See more

Rated 4 out of 5 stars

The Juggy I ordered was a pre-order item that I had to wait 2+ months for. This past week i FINALLY received shipping details although my 1st email, I was slightly confused, said "delivered". So I'... See more

Rated 4 out of 5 stars

I absolutely love this Tumbler. Shipping took forever though. I would probably have ordered another but I did not want to wait for shipping again


Company details

Written by the company

Show off your personality with our one of a kind themed water bottles. There's a JUGGY for everyone, it's time to find yours and get JUGGY with it! Our focus is quality, creativeness and functionality in the hydration space. JUGGY was created by Mackenzie who like most people, struggled to maintain a healthy lifestyle. She knew one of the most important things she could do was to make sure she was consuming enough water everyday. It was a simple enough goal and it didn't seem overwhelming. So she set out to find the perfect water bottle. Mackenzie wanted a bottle that fashionable, functional and durable and so JUGGY was born!


Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

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3.6

All reviews

(2,714)

735 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Just rec'd the "Girls Will Be Girls"…

Just rec'd the "Girls Will Be Girls" tumbler today. It was ordered July 16, 2025 so it took 110 days to receive. The tumbler seems to be of nice quality. The main reason for my 3-star review is the time it took to get the tumbler. I ordered one for me and one for my niece and wanted to have them in advance of Halloween. That did not happen.

30 October 2025
Rated 5 out of 5 stars

Fantastic turnaround

Everything from: options, pricing, ordering, to shipping, to receiving, it was fantastic! Ordered Thistless on October 30. Received Nov 3. Talk about a quick turnaround. My cup is seriously cute.

3 November 2025
Rated 1 out of 5 stars

First pre-order timeliness is…

First pre-order timeliness is outrageous. There should be an estimated timeframe. If I would have know it was going to take 3 months to get a notification I would not have ordered. Now I received a delivered notice from Juggy however no item has been received and USPS tracking just shows a lable was created, nothing has shipped it.

1 November 2025
Rated 5 out of 5 stars

Great Product

Had to reach out to customer service, pre-order was taking a lot longer than anticipated. Not their fault though, and they were so friendly. Once it shipped, it arrived in no time. LOVE the cup. Exactly as described.

30 October 2025
Rated 5 out of 5 stars

Cute and quality!

Product was exactly as described. It was great quality and cutest design ever. Quick shipping (we pre-ordered) and still got rather quickly. I will definitely purchase from Juggy again!

31 October 2025

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