JUDE | LLOW Reviews 284

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the exceptional quality of their products, especially the trainers, which are described as comfortable, well-made, and stylish for various occasions. Customers consistently highlight the outstanding customer service, noting the staff's helpfulness, quick communication, and willingness to go above and beyond, even accommodating specific needs like different shoe sizes. Many reviewers appreciate the overall service, from prompt dispatch to excellent communication, making the purchasing experience smooth and enjoyable. However, some customers were dissatisfied with the quality, reporting issues like glue separating after a short period, and a few also experienced terrible or non-existent customer service, including delayed refunds and incorrect orders. Additionally, a minority of people found the sizing inconsistent, with trainers being either too tight or too big, and expressed a desire for half sizes.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the quality, style, and comfort of the... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as high-quality,... See more

Customer service

People report positive experiences with customer service, often describing it as professional, quick, and... See more

Service

Customers had positive experiences with service, often describing it as friendly, quick, and effortless from... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendly, quick, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Heroic Customer service. I made a mistake and ordered a pair of trainers that are advertised available for preorder.. when I needed them this weekend. I emailed customer service asking whet... See more

Rated 5 out of 5 stars

Always excited to receive my purchases from Jude LLow, trendy smart / casual trainers for all occasions - good quality at a reasonable price! Their reasons just keep getting better! My vint... See more

Rated 5 out of 5 stars

Professional company run by top people, quality of the products is very high along with comfort. Delivery was next day and all packaged with extra places and dust bags. Highly recommend and think the... See more

Rated 5 out of 5 stars

Received my black Nico trainers this morning and all I’m going to say is you need to get onto Jude Llow. They fit like a glove, quality is top tier. Was hesitant at first but I kept seeing them on spo... See more


Company details

  1. Clothing Store

Written by the company

A luxury footwear brand


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

284 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Heroic Customer service

Heroic Customer service. I made a mistake and ordered a pair of trainers that are advertised available for preorder.. when I needed them this weekend.
I emailed customer service asking whether they’re make it by weekend.
Jonny rapidly replied, advised they were a pre order item not due til June, but did state he’d head to the warehouse to check if he had any returns.
Luckily, a pair in my size.
Confirmed and sent for delivery to be delivered the next day.

Customer service like this doesn’t happen often.

Hats off lads, trainers aren’t yet in hand but you’ll get more of my business.
Thanks again
Danny

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Trainers look 10/10

Trainers look 10/10 get so many compliments on them. Customer service is friendly and quick, as it should be for a small business. Comfort is not amazing but these are not trainers id wear all day, more for a day out with the lads or night out. Hopefully no price increases as they're reasonable currently. Impressive that you're in HN and Selfridges but I fear this will provoke a price increase which will be dissipointing

1 May 2026
Unprompted review
Rated 4 out of 5 stars

Honest review after wearing for 11 months

Honest review of someone who has owned 2 pairs and worn them for a year now.
Whole process was effortless, and delivery was quick. Can’t knock it in anyway.
Trainers are brilliant quality, clean looking and well manufactured.
Only problems i found were comfort related. Small toebox results in toes being crushed, sizing is off even if you size up or down depending on what the website says.
Heels blister or get red sore after wearing for a long time (anything over 2hours)
Toes are consistently sore when wearing these which is a shame as they ARE my absolute favourite trainers to wear.
I own a black pair and a white pair, same size but for some reason fit completely differently.
My white pair have now turned off white and the stitching is now all darkened, used for 11months for reference.
I love supporting independent companies, this isn’t a bash in anyway, just good, honest feedback.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Always excited to receive my purchases…

Always excited to receive my purchases from Jude LLow, trendy smart / casual trainers for all occasions - good quality at a reasonable price!

Their reasons just keep getting better!

My vintage grey trainers arrived yesterday, true to size and ready for the summer looks!

Great work!
I look forward to my next purchase with your restock in May!

9 April 2026
Rated 5 out of 5 stars

PHILIPE | Black Leather Trainers

Bought my first pair of trainers from JUDE LLOW - black leather philipe range. Superb quality and really comfy, go amazing with jeans and shorts. Will not be my last purchase. Can’t recommend this brand enough!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Bought the navy/black philipe trainers

Bought the navy/black philipe trainers. Came within 2 days. I collect trainers and without doubt they are the nicest trainers iv bought. Communication with them was great over sizing. Will 100% be ordering more. Hoping for a kids range soon to start my sons collection

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Unbelievable customer service!

The customer service with these guys has been crazy! Second time purchasing trainers from Jude. Quality it crazy, they went above and beyond to get me the trainers I wanted in time for an event. Had constant communication, honestly not had service like it from a retailer before! Big thanks to the team!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Quiet luxury!

Fantastic shoes, I’ve been following the brand since about June 2024 and I now own 5 pairs of Nico and they’re my every day shoes. They go with everything!

Will keep purchasing from Jude Llow as the quality, fit and price is spot on.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

The Business That’s Doing The Most

The business that’s doing the most.

I literally cannot fault Jude allow. I have owned a pair from the very first release and will continue to be a customer.

The design, comfort, service are all incomparable. The very best of footwear creating their own style. I’ve recently bought another 2 pairs of their newest releases and yet again, I have nothing to be disappointed in.

A true modern luxury brand that is priced right backed by faultless ownership & hard work put into this.

Keep tearing the footwear game up.

29 January 2026
Unprompted review

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