JTX Fitness Reviews 6,654

Excellent company.
Delivery quick with two chaps and the refurbished/ return cross trainer is bloody marvellous and would recommend as it comes already built.
All round excellent.

Easy to assembly and runs almost silently. Very happy with the product. After much research the JTX 8 was a no brainer. Only wish I would have wanted was a built in fan but this is no criticism as I knew at point of purchase it did not have one. This has replaced my Nordic Track treadmill and it matches it easily in my opinion.

A reassuring company to deal with, offering extended cover with parts and servicing at home. Having been disappointed with equipment and lack of help with home gym equipment before, JTX seem the obvious solution with quality equipment and ready help if issues crop up. This was my first purchase from JTX, a Zenith Rise Cross Trainer with a Black Friday price reduction, still a big outlay for me. The delivery firms used by JTX are excellent, one delivering heavy items and one for smaller pieces; either way, the service was first class and very prompt. The Zenith Rise CT is a really heavy and gym comparable piece of equipment which I am absolutely delighted with, being a huge improvement on any home gym equipment I have had before. There was a quick opportunity to test JTX's helpfulness when the computer screen failed to come to life at all, Laura at JTX quickly and pleasantly sent me a replacement screen, which I have found to exceed my expectations in performance and versatility. I am really pleased with this Cross Trainer and happy to have the back up from JTX. I would thoroughly recommend both the company and the equipment.

In theory, pleased with the purchase, but several immediate issues that lead to a poor rating:

1. Delivery drivers threw the product around and wheel spun a Luton van on my gravel driveway, churning it up.
2. Damage to treadmill requiring us to get a replacement part and fit ourselves
3. Trip electrics each time switched on, and earthing cable hanging loose, still awaiting reply from company.

Not exactly the Christmas present we hoped for. I hope JTX resolve the remaining issue quickly.

Product is very sturdy, slightly harder to lift down that I thought, but trade off worth it as machine is solid and looks like will last. Very good first impressions!
JTX very good kept informed of order and delivery on time and the guys were helpful.

puchased a pace x6 foldable cross trainer for a fortune, based on reviewed. it turns out you must be at least 6ft tall to be able to use it. no clarity in their selling description or any other product material. very poor design and despite being promoted as "compact" or "foldable" for saving space, it wastes a lot more space than a standard similar equipment because the arms are so wide that you lose half a room to accommodate it even when not moving/in use. when in use it takes even more space. would not recommend.

I am a 72yr year old that needs to exercise, I have no gym experience and was very concerned about buying an exercise machine. After a lot of Internet viewings, I decided upon JTX because their Web page was so informative, their attitude to customer service and quality of machine build seemed first class.
Their reviews were also very good. I can add to those reviews that my experiences with JTX have been 5 stars, they are helpful and sincere people. Highly recommend.

Purchased a JTX Sprint 9 last week, this is my 3rd purchase from JTX and as always couldn't fault the service, price and quality again. Great company and they are first website I go to when I looking for new piece of fitness equipment.

Great pre-sales service with comprehensive answers to questions when I called; great treadmill that is solid and quiet - far better than others in the same price bracket

Order arrived exactly on time when they said it would. Delivery team were fab and carried heavy box up 2 flights of stairs with no sighing or tutting. Kit is great - sturdy and quiet… feels good quality and safe when in use. Only reason for not giving 5 stars was that some parts were labelled left when they should have said right and vice versa which led to confusion when we were putting cross-trainer together.

Really pleased with our new spin bike. The customer service has also been excellent. The team were quick to respond and helpful with any questions we had.
The bike itself is great quality and we’re looking forward to getting a lot of use out of it.

I am a 6ft 3ins, 13st 7lb, retired Financial Controller who has used all quality types of exercise equipment over the years including treadmills, elliptical cross trainers, rowing machines and air bikes so I tend to know what is good. I also regularly walk 6 miles every day and do Yoga. I did much research before purchasing this JTX Tri Fit 2 Cross Trainer because I wanted one with an adjustable stride length to complement my height and feel that I have made the right decision because it is a solid well built machine with good stability. The support from JTX has been second to none which I feel one needs when purchasing a product of this type. However, to say that it can be set up in 45 minutes is pretty impossible for the layman so I would recommend always using the paid build facility which is available through JTX. Initially I started to build the machine myself and got as far as fixing the stabilisers but then had to use the service of the JTX experts to finalise everything largely because the cabling around the handlebars is tricky. I am currently in the process of trawling through the computer programmes for this machine, many of which are tough and effective but I feel sure that this machine will have much use and give me much pleasure going forward.

Great tread
Been put to the test for 5 months and it’s absolutely brilliant
Great customer service. Impressive response time

I bought a JTX Sprint-7 treadmill. Communication with JTX was easy; I made dates for delivery and subsequent assembly of the treadmill. These were respected and the people involved were pleasant and helpful. The treadmill itself seems like an excellent piece of equipment and good value.

Very impressed with the delivery, arrived when it said it would

Fantastic treadmill so far, very easy to set up and feels very well made when in use.

Great delivery options and friendly delivery team

Great running machine and great aftercare service. Do pleased I chose a JTX treadmill, definitely 5 stars .

Really pleased with the treadmill. Delivery was efficient. There was a random fault with the machine but JTX responded very quickly and arranged for both collection of the machine and delivery of a replacement within 24 hours of being contacted.

Queries and questions dealt with very quickly and new items delivered almost instantly. Very good customer service.