JT Pickfords Reviews 

621
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

They don't like criticism, only appreciate your money, if a problem they hate giving it back even if the product is faulty

Rated 5 out of 5 stars

Good experience all through. Staff in showroom so helpful and knowledgeable with great advice and nothing too much trouble. Comms on collection and delivery were fab. The guys who delivered our order... See more

Rated 5 out of 5 stars

Again, lve just received excellent customer service from this company. Goods always delivered on time with the promised courtesy call beforehand. Always packaged well and any issues dealt with... See more

Rated 5 out of 5 stars

Looking for wallboards on internet found item on this company’s web site easy to use , placed ordered Friday and the wallboards were delivered Monday , emails were sent to us with despatch note & in... See more

Company replied

Company details

  1. Bathroom Remodeler
  2. Furniture Store
  3. Boiler and Heating Service
  4. Plumber

Written by the company

JT Pickfords is a leading retailer of bathroom, heating and plumbing products. From our headquarters based in Sheffield, UK, we offer a huge range of contemporary and traditional bathroom, heating and plumbing products on our online store as well as in store.


Contact info

4.1

Great

TrustScore 4 out of 5

621 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.1

All reviews

(621)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast service

Very fast service, arrived really quickly, great service

13 June 2021
JT Pickfords logo

Reply from JT Pickfords

Thank you for your feedback! We're pleased to hear you were happy with the service.

Kind Regards
JT Pickfords

Rated 5 out of 5 stars

I placed the order online & the web…

I placed the order online & the web page was easy to use. Item was received in excellent condition, really well packaged with additional wrap & polystyrene in certain sections to support it during its journey. Item was received 2 days after placing order and standard postage & packing which was good value for money. Would happily use them again.

10 June 2021
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Reply from JT Pickfords

Thank you for your lovely review, Karl.

Kind Regards
JT Pickfords

Rated 5 out of 5 stars

Superfast delivery

Excellent company to deal with ,ordered one day delivered the next.. 5 stars

9 June 2021
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Reply from JT Pickfords

Thank you for your great review! We really appreciate it.

Kind Regards
JT Pickfords

Rated 5 out of 5 stars

Bath side panels & shower unit…

Bath side panels & shower unit purchased, not installed yet, but delivery & communication was excellent, unable to review products ad yet

15 May 2021
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Reply from JT Pickfords

Thank you for your great review!

Kind Regards
JT Pickfords

Rated 5 out of 5 stars

Clearer infirmation on on line invoice.

Clearer infirmation on on line invoice.
Even though the Rotherham showroom is currently closed the online invoice still shows this address.
It should be made clearer on the invoice where the collection is.

29 April 2021
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Reply from JT Pickfords

Thank you for great review Carol.

Kind Regards
JT Pickfords

Rated 5 out of 5 stars

Great customer service

I had some challenges with my order. They went out of their way to help, nothing was too much trouble.

22 April 2021
Unprompted review
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Reply from JT Pickfords

Thank you for your feedback. We're pleased your challenges were resolved.

Kind regards
JT Pickfords

Rated 5 out of 5 stars

Bath panel

Easy order and collection process. Panel quality is good and replaces a 10 year old version of the same panel.

19 April 2021
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Reply from JT Pickfords

Thank you for your feedback Steven.

Kind Regards
JT Pickfords

Rated 5 out of 5 stars

Great Service

Great Service. Great price. Great product.
We bought a bath. It has a 25 year guarantee. It came well-packaged. It looks fine. We are waiting for it to be installed. Would buy from Pickfords again. Delivery costs were reasonable.

15 April 2021
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Reply from JT Pickfords

Thank you for your great review!

Kind Regards
JT Pickfords

Rated 5 out of 5 stars

Good

Easy ordering and good value products. Slight delay in delivery but possibly due to bank holiday weekend

14 April 2021
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Reply from JT Pickfords

Thank you for your review Paul.

Kind Regards
JT Pickfords

Rated 5 out of 5 stars

Very Happy

Really quick dispatch. Reasonable price and product good quality as described

13 April 2021
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Reply from JT Pickfords

Thank you for your 5 star review Gary.

Kind Regards
JT Pickfords

Rated 5 out of 5 stars

Excellent customer service...

So far, really pleased with bathroom furniture purchased, and very impressed with excellent customer service...

11 April 2021
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Reply from JT Pickfords

Thank you for your great review!

Kind Regards
JT Pickfords

Rated 5 out of 5 stars

Great budget bathroom for a rental…

Great budget bathroom for a rental property at a great price, descent quality
Only thing I didn’t like was the bath panels, cheap and flimsy but you get what you pay for.

9 April 2021
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Reply from JT Pickfords

Thank you for your review Dennis.

Kind Regards
JT Pickfords

Rated 5 out of 5 stars

Really pleased with the products/service

Really pleased with the products & collection service. As the assistant was helpful/friendly
and brought / loaded the large bath panel into my Mini... as a result extremely happy with the service received!!!

6 April 2021
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Reply from JT Pickfords

Thank you for your lovely review Russ.

Kind Regards
JT Pickfords

Rated 5 out of 5 stars

Problem solved efficiently.

I ordered some bathroom fittings one of the items had a grub screw missing JT Pickfords would not have known as the item was in a sealed box. The company was informed and the replacement grub screw arrived 2 days later, sooner than anticipated. Excellent service.
Thank you.

24 March 2021
Unprompted review
JT Pickfords logo

Reply from JT Pickfords

Thank you for your feedback! We're pleased to hear you were happy with the service.

Kind Regards
JT Pickfords

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