Bought a card for my daughter for $25 three days ago. She just checked the balance after activation and she found a balance of 78 cents. How this company is able to operate business when so many peopl... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My teenage son used his Christmas money to buy a 200 dollar prepaid card to shop online if it's drained almost immediately of all funds, their customer service said that it was used in Vancouver. When... See more
Company replied
Got 2 gift cards for $250 each, used one once for a small purchase. The physical card was expired so I tried to call the number on the back to get them replaced but a message says they are having a wi... See more
Company replied
Balance was stolen through PayPal transactions. Someone has stolen the card info and registered it using fraudulent email address. can't report the problem online without security code being sent to t... See more
Company replied
1.3
Bad
218 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hit or Miss
I have generally not had a problem registering the card
or viewing the balance online. These cards work well
for in store purchases, but can be a hit or miss when
used online. They are particulary problematic when used on Aliexpress. One of my cards was locked and
I ended up losing $200.00. I believe it was locked for
potential fraud. While I am not sure, I believe this company uses AI to look for patterns of fraud. One thing
not to do is if an online payment fails
is repeatedly try to make the same payment whithin the
same day. I believe their AI flags this as fraud. I tried
to get my money back from their customer service, but,
it was a lesson in fustration First, although they imply
that you are talking to a real person, I suspect it was
an AI. Second, they demanded that a send them ID, but,
I was not going to do this, because the reason I use these cards is for privacy an anonymity when shopping
online. Also, I do not know thier parent conpany Blackhwak Net
and I do not know what they would do with this ID.
All they had to do is send a replacement card to my registered address, and this would have been plenty
secure enough. One other thing of note, is to have a good chance of making a purchase online is to make sure the the information you registered on the card is exactly the
same information you give the online retailer. Even a misspelled letter may result in a failed paymet. I woud
not call these cards fraudilent as other reviewers have, but I would call them misleading. They imply
that if you register tne card they will be good anywhere online, but they are not. I think what they don't tell you is that some online retailers can detect
that they are gift cards, and reject tnem for that reason. I think that this is because prepaid cards are
sometimes used for fraudulant purposes.
16 June 2026
Unprompted review
Reply from Jokercard.CA
Hi Tom,
Thank you for sharing your experience with us, and I’m sorry to hear about the difficulties you encountered, especially regarding your card being locked and the frustration with support. We understand how important reliability and privacy are when using prepaid cards, and we truly want to help resolve this for you. To assist further and look into your case in detail, please check your email for a message from noreply.notifications@trustpilot.com, as we’ve requested additional information there so our team can properly investigate and work toward a resolution.
Regards,
Maurice V.
Jokercard.ca
Its a scam.
Its a scam.. I put 300cad to joker card and used 100cad.. so there is 200cad left.. and boom! Its gone now.. never ever buy this shit!! They still your money..I can't take it back because I can't find my reciept and the store where I purchase the card can't help too.. so its useless to complain..
Good that you replied here. I am so frustrated because my 200cad is gone. And I can't even find my reciept. I Don't have any more proof that I purchased it because I bought if Cash. I am a tourist here and I don't have card to swipe for my transaction so I pay it Cash. And I went to vancouver 3days ago in the Morning its my first time to check the balance online and there is brand.page I log in.. then it didn't see the balance until I found this joker web and when I check the balance I still see the 200 something. But during lunch time when I try to use the card it keeps declining. Then when I try to check the balance again. It keep saying " Your card has been replaced. Please enter your new card credentials. If you don't have your card please contact us." And yesterday when I went to the dollarama where I purchase my card they can't help either when they scan it. She said its 0 balance. I am so frustrated.
14 June 2026
Unprompted review
Reply from Jokercard.CA
Dear Micah,
We have read your review and understand your concern regarding the remaining balance on your Joker Card, as well as the difficulty you’ve experienced locating your receipt and getting support from the store of purchase. We want to assure you that Joker Cards do not arbitrarily remove funds, and situations like this can often be explained by transaction activity, authorization holds, or other factors that we can investigate in detail. Even without a receipt, there may still be ways for us to help. We kindly ask that you check your email from noreply.notifications@trustpilot.com, as we have reached out there to securely gather additional information and review your card activity further.
Warm regards,
Josh R.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 06/18/2026:**
Hello Micah, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Jokercard.ca
The worst card ever
The worst card ever. They are big scammers I bought $250 card and the balance was gone by saying different purchase NEVER BUY THIS CARDS
10 June 2026
Unprompted review
Reply from Jokercard.CA
Dear Fatema,
We have read your review and are very concerned to learn about your experience with the $250 card and the unexpected transactions that you described, as this is not the standard we aim to provide. We know how frustrating it must feel to see a balance depleted without clear understanding, and we take these situations seriously. To properly investigate what happened and assist you further, we kindly ask that you check your email, including your spam or junk folder, for a message from noreply.notifications@trustpilot.com, as we have reached out to securely gather the necessary details related to your card. Once we receive your information, we will review the transactions thoroughly and work with you toward a resolution as quickly as possible.
Warm regards,
Josh R.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 06/18/2026:**
Hello Fatema, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
Jokercard.ca
Stay away from Joker cards
Would leave zero star review if i could. Can't check the balances. Blocked card because they felt like it. Pretty sure they do that so they can collect the interest on it plus most people probably dont argue it. Can't believe the government or BBB hasn't shut these companies down yet. Terrible customer service. Will NEVER buy one of these cards again. Im out over $350.00.
Company thats probably making billions. Sick
6 June 2026
Unprompted review
Reply from Jokercard.CA
Dear Monique,
We have read your review and are truly concerned to know about your experience, including the difficulty checking your balance, the card being blocked, and the loss of funds, as well as your concerns about our service. We understand how frustrating and upsetting this situation must be, especially when it involves your money, and we want to help clarify what happened and work toward a resolution. For security and privacy reasons, we are unable to access your account details through this platform, but we absolutely want to investigate this thoroughly with you. Please check your email for a message from noreply.notifications@trustpilot.com, as we have reached out to request additional information so we can locate your account and assist you directly.
Warm regards,
Josh R.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 06/10/2026:**
Hello Monique, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
Jokercard.ca
Had a prepaid card for $100.00 used it…
Had a prepaid card for $100.00 used it a few times and then it was blocked. Still had a balance of $84.00.
Called in and was told they blocked it to protect me.
When I asked them to reactivate they needed all kinds of proof of perchase.
Asked to speak to a manager who said the
same thing and that he would send me an email with the instructions on what proof to send to get a replacement card. Never received the email.
Do they just funnel the balance to there own accounts?
3 June 2026
Unprompted review
Reply from Jokercard.CA
Hello Anna,
We’re sorry to hear about your experience and understand how concerning this situation must be. Please know that the card may have been temporarily blocked as a security measure to protect your funds, and we would like to help you resolve this as quickly as possible. Kindly check your inbox for a message from noreply.notifications@trustpilot.com, as we’ve requested some additional details there so we can locate your account and assist further. If you don’t see it, please check your spam or junk folder. We’re here to help and will work with you to get this resolved.
Regards,
Maurice V.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 06/06/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Jokercard.ca
don't waste your money
after registering my card i tired using it and it was automatically block then they asked me to provide proof of purchase. i sent them all the things they asked for to their email. after finding out i couldn't because it was too large. to make a long story short don't buy any cards from this company you will loose your money. they will always come up with more reasons not to give your money back.
26 May 2026
Unprompted review
Reply from Jokercard.CA
Hello,
We’re sorry to hear about your experience and understand how frustrating it must have been to have your card blocked and encounter issues submitting your documents. Our verification process is in place to protect customers and ensure secure transactions, but we recognize that file size limitations and repeated requests can be inconvenient. We would like the opportunity to review your case and make things right—please check your email (including spam/junk folders) for a message from noreply.notifications@trustpilot.com, as we’ve reached out requesting additional details so we can locate your account and assist you further as quickly as possible.
Warm regards,
Josh R.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 05/31/2026:**
Hello, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
Jokercard.ca
DONT BUY. Scam cards!
Not shocking to come here and see zero star reviews across the board. Bought a prepaid card for nieces birthday. She went to use it and surprise. Balance is zero as it’s been scammed by two different “PayPal” accounts. Absolute trash cards! And it’s sounds like the company does nothing to fix the situation.
24 May 2026
Unprompted review
Reply from Jokercard.CA
Dear Christel,
We’re truly sorry to hear about your experience and understand how disappointing it must have been, especially when this was intended as a birthday gift. We take situations like this very seriously and want to help investigate what happened with the transactions you mentioned. While we regret that it may seem like no action is taken, we do have processes in place to review and resolve these concerns. To move forward, please check for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather additional details needed to assist you further. We appreciate the opportunity to look into this and work toward a resolution.
Warm regards,
Josh R.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 05/26/2026:**
Hello Christel, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Jokercard.ca
I BOUGHT 3 CARDS TO BUY STUFF ONLINE…
I BOUGHT 3 CARDS TO BUY STUFF ONLINE USED IT ONCE YA BLOCKED USAGE EVEN THO THERE WAS 200 DOLLAR BALANCE ITS PRE PAID CARD TO USE ONLINE FOR CONVIENCE WAITING 7 BUSINESS DAYS FOR U TO RETURN MY MONEY THT YOU LOCKED UP IS POOR WAY TO DO BUSINESS EXPECIALLY WHEN I BOUGHT 4 AND SAME SHIT HAPPENS DONT BUY THIS CARD AGAIN
6 May 2026
Unprompted review
Reply from Jokercard.CA
Hello Jayden,
We are sorry to hear about your experience and we understand how frustrating this situation must be. Card usage can be temporarily restricted for security or compliance reasons, even when a balance remains, and any eligible refunds are processed within the timelines provided. We want to review your case and assist further, but we need to securely gather your details first. Please check your email inbox, including spam or junk folders, for a message from noreply.notifications@trustpilot.com and follow the instructions provided so we can continue helping you.
Regards,
Maurice V.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 05/12/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Maurice V.
Jokercard.ca
I bought one of their trash cards for…
I bought one of their trash cards for online purchases and it doesnt even work total waste of money i would leave no stars if i could i WOULD NOT RECOMMEND GETTING ONE
22 April 2026
Unprompted review
Reply from Jokercard.CA
Hi Cody,
Thank you for taking the time to share your feedback, and we are sorry to hear about your experience with the card not working as expected. We definitely want to look into this and help resolve the issue for you as quickly as possible. To do so, please check your email, including spam or junk folders, for a message from noreply.notifications@trustpilot.com and respond to it so we can gather the necessary details and assist you further.
Regards,
Maurice V.
Jokercard.ca
SCAMMER CARD DONT BUY
Even with card registered you cant buy shit online, and ive been dialing for the past hour, and i always get hung up on as soon as they answer or they transfer me to automated system that i cant do anything with
12 April 2026
Unprompted review
Reply from Jokercard.CA
Dear Yanick,
We’re sorry to hear about the frustration you’ve experienced, especially after registering your card and still being unable to make online purchases. We understand how upsetting it can be to spend time trying to reach support only to be disconnected or routed back to an automated system without getting the help you need. This is certainly not the experience we want for our customers, and we’d appreciate the opportunity to review your card and contact attempts in more detail. Please check your email for a message from noreply.notifications@trustpilot.com and reply directly to it so we can securely gather your information and assist you further.
Warm regards,
Josh R.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 04/19/2026:**
Hello Yanick, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
Jokercard.ca
This is horrible
I went to go buy one of these cards to buy something from the Nintendo EShop and right when I put my card information in, it immediately locked my card and I'm unable to use it now, I waited for 4 days now and I am still unable to use it, I can't check my balance anymore. I had a previous card that I had used before and I tried to check the balance on that card and it worked completely fine.
When I called customer service, it told me the card wasn't activated from the store I bought it from even though i was able to register it after buying it and just hung up on me and won't send me to an actual agent. Never buying again
4 April 2026
Unprompted review
Reply from Jokercard.CA
Dear Kasper,
We’re sorry to hear about the frustration you experienced and understand how concerning it is to have a card lock unexpectedly, be unable to check the balance, and receive conflicting information about activation—especially when you were able to register the card and had no issues with a previous one. We also recognize how disappointing it can feel when you’re unable to reach a live agent and don’t receive the clarity you need. We’d like the opportunity to review this further and help clarify what may have happened with the activation and card status. Please check your email for a message from noreply.notifications@trustpilot.com and reply directly to it with your details, as this will allow us to securely gather the necessary information and assist you further.
Warm regards,
Josh R.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 04/14/2026:**
Hello Kasper, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Jokercard.ca
it's a scam don't buy it
I buy a visa card to buy something on google it work the first time but now nothing work even if I have the amount and it's impossible to get with customer service nothing work.
10 April 2026
Unprompted review
Reply from Jokercard.CA
Hello Fabien,
We’re sorry to hear about your experience and understand how frustrating it must be that your Visa gift card worked initially but is no longer being accepted, despite having sufficient funds. We also regret the difficulty you’ve faced trying to reach customer service—this is not the level of support we aim to provide. We’d like to help resolve this for you as quickly as possible, so please check your email (including your spam or junk folder) for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to investigate and assist you further.
Warm regards,
Gaby S.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 04/12/2026:**
Hello Fabien, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Jokercard.ca
Always stolen. No security
The full card balance must be used immediately upon registration. 1st card was stolen outright. 2nd card was registered right before use....balance was immediately stolen. My company gives them out....2/2 stolen balances
3 April 2026
Unprompted review
Reply from Jokercard.CA
Dear Ste,
We’re sorry to hear about this experience and understand how frustrating it is to have multiple card balances lost, especially after one card being stolen and another being compromised immediately after registration. We recognize how concerning it must feel, particularly when these cards were provided by your company and you expected them to be secure. We’d like the opportunity to review what may have happened and see how we can help, so please check for an email from noreply.notifications@trustpilot.com and use it to share your contact details with us. Once we receive that information, we can look into this further and provide appropriate assistance.
Warm regards,
Josh R.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 04/12/2026:**
Hello Ste, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Jokercard.ca
Had 2 as gifts
Had 2 as gifts, they don't work, registered it online, tried dot buy something, nope, error. Other one expired, couldn't use it any time I tried, have to call the stupid company to get a new one. They hang up. I will be letting people know this is a useless frustrating gift that will go right in the garbage next time.
1 April 2026
Unprompted review
Reply from Jokercard.CA
Dear Lori,
We’re very sorry to hear about your experience and understand how frustrating it must have been to receive gift cards that didn’t work as expected, encounter errors during purchase attempts, and deal with expiration issues and disconnected calls. That’s certainly not the experience we want for anyone, especially when these cards were meant to be gifts. We genuinely want the opportunity to review what happened and help make this right. Please check your inbox for an email from noreply.notifications@trustpilot.com and reply there with your details so we can locate your cards and further assist you directly.
Warm regards,
Josh R.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 04/05/2026:**
Hello Lori, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
Jokercard.ca
This company doesn’t offer a financial…
This company doesn’t offer a financial service, they’ve perfected a system to quietly drain your money while maintaining a facade of politeness and professionalism. Every interaction feels engineered to benefit them at your expense, with hidden fees, unclear terms, and zero accountability when issues arise.
What’s most frustrating is how subtle it all is, you don’t realize how much you’re losing until it’s too late. Customer support is unhelpful at best and dismissive at worst, leaving you stuck and out of pocket.
Do yourself a favor and stay far away from Joker Card Company. There are far better, more transparent options out there. Don’t learn this lesson the hard way.
2 December 2025
Unprompted review
Reply from Jokercard.CA
Dear Hassan,
We are truly sorry to hear about your experience and appreciate you taking the time to share such detailed feedback. We understand your concerns regarding fees, clarity of terms, and the level of support you received, and we take comments like yours very seriously, as they help us identify where improvements are needed. We would like the opportunity to look into your specific case and address any issues directly, but we first need to securely verify your account information. Please check your email inbox (including spam/junk folders) for a message from noreply.notifications@trustpilot.com, as responding to that will allow us to gather the details required to assist you further. We are committed to resolving this and restoring your confidence in our service.
Warm regards,
Josh R.
Jokercard.ca
Scam of the Century
I went to use the card on Amazon, because I got it as a gift for Christmas. It ended up being declined and I was confused because prior to this I never even opened the card, only to discover that it has been used in Montreal. I am in Toronto, and I found out that my card had been used via their "check balance" site. I have been unable to get in contact with anyone and would love to get my $100 back, because legally this is fraud.
28 March 2026
Unprompted review
Reply from Jokercard.CA
Dear Tandy,
We’re truly sorry to hear about the experience you described, and we understand how upsetting it must be to find your card declined and later see activity that you do not recognize. We appreciate you taking the time to share these details, and we want to help resolve this as quickly as possible. To move forward, we’ve sent you an email from noreply.notifications@trustpilot.com so we can securely gather the information needed to investigate the unauthorized transactions and assist you with your case. Please check your inbox (and spam/junk folder just in case), and we’ll continue supporting you directly from there.
Warm regards,
Josh R.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 04/02/2026:**
Hello Tandy, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
Jokercard.ca
My teenage son used his Christmas money…
My teenage son used his Christmas money to buy a 200 dollar prepaid card to shop online if it's drained almost immediately of all funds, their customer service said that it was used in Vancouver. When we live in Toronto, customer service said they would send us our new card. They never did that was a year ago. Such a disappointing experience.jan
16 December 2025
Unprompted review
Reply from Jokercard.CA
Hi Adam,
Thank you for sharing this experience, and we are truly sorry to hear how upsetting this situation has been for your family. We understand how concerning it must have been to see your teenage son’s Christmas money depleted almost immediately, especially when the activity was reported in Vancouver while you are located in Toronto. We also regret the frustration caused by being advised a replacement card would be issued and then not receiving it. This is certainly not the level of service we aim to provide, and we would like the opportunity to review this matter properly. Please check your inbox, including your spam or junk folders, for a message from noreply.notifications@trustpilot.com, as we need additional details to locate your account and assist further.
Regards,
Maurice V.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 03/31/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Jokercard.ca
I am still awaiting a resolution for my…
I am still awaiting a resolution for my prepaid visa that I was told you would reach out about
Customer service is terrible
13 March 2026
Unprompted review
Reply from Jokercard.CA
Hi Justin,
We are sorry to hear about your experience and understand your frustration while awaiting a resolution for your prepaid Visa card. We want to help look into this further, but we first need to securely collect your details. Please check for an email from noreply.notifications@trustpilot.com and follow the instructions provided so our team can reach out and assist you directly. We appreciate the opportunity to help work toward a resolution.
Regards,
Maurice V.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 03/26/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Maurice V.
Jokercard.ca
It's a complete scam.
21 March 2026
Unprompted review
Reply from Jokercard.CA
Dear Maya,
We’re truly sorry to hear that your experience has led you to feel this way, and we appreciate you taking the time to share your feedback. We take comments like “It’s a complete scam” very seriously, as we are fully committed to providing a secure and reliable service. To assist you further and look into your specific case, please check your inbox for an email from noreply.notifications@trustpilot.com—we’ve reached out so we can gather the information needed to review what happened and work toward a resolution. We look forward to helping you directly.
Warm regards,
Josh R.
Jokercard.ca
AWFUL
AWFUL - zero customer support, VISA doesn't work, what a mistake -
UPDATE: JOKER reached out, but there was no info in the message, so far just a waste of time... so not a serious attempt at resolution - unless... they actually do send SOME info to me? Maybe?
15 March 2026
Unprompted review
Reply from Jokercard.CA
Dear Clyde,
We’re truly sorry to hear about your experience, and we understand how frustrating it must be to feel unsupported and have issues with your Visa card. This is definitely not the experience we want for our customers. We’d really like to look into what happened and help resolve this as quickly as possible. To move forward, please check your inbox for an email from noreply.notifications@trustpilot.com, as we’ve reached out there to securely gather the information we need to assist you. We appreciate the chance to make this right.
Warm regards,
Josh R.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 03/19/2026:**
Hello Clyde, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Jokercard.ca
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