Midi Health Reviews 

1,720
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 894 reviews, reviewers had a great experience with this company. Reviewers frequently praise the highly knowledgeable medical staff for really listening to personal health struggles and offering thorough, personalized care options. Consumers often mention that the online telehealth platform is exceptionally convenient, allowing people to easily book virtual appointments and connect with complete ease. However, some customers also noted frustrating experiences regarding customer service, including long hold times on the phone and trouble getting timely responses. A few other people also felt that unexpected billing complications and unclear insurance coverage policies created significant and unnecessary stress during their overall healthcare journey.

What people talk about most

Staff

Consumers find staff to be exceptionally supportive, noting that clinicians are kind, compassionate,... See more

Service

Customers consistently note mixed experiences with service, as many reviewers praise knowledgeable and... See more

Customer service

Customers had ambiguous experiences with customer service regarding their interactions and support. While... See more

User experience

Users describe positive interactions with user experience, highlighting that scheduling appointments and... See more

Product

Reviewers highlight ambiguous aspects of product, with many expressing satisfaction regarding effective... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The provider has been amazing with listening and changing my treatment plan as needed. She has been friendly, kind, and clearly knowledgeable. She has been careful to make sure my medications are safe... See more

Rated 5 out of 5 stars

4 blood tests and symptoms proved I was in menopause. Local dr office wouldn't order meds. Required a specialists who booked 4mnths out. In fact clinician tried ordering more test to find another... See more

Rated 5 out of 5 stars

My primary turned me down on helping me with some issues because it was "old age" and I needed to learn to cope with it. After research, I found this place with an NP and decided to try it. I love my... See more

Rated 5 out of 5 stars

I’m an adult geriatric primary care nurse practitioner. I’m also a 44 year old woman experiencing brain fog and mostly recently- night sweats. Awful! Medical professionals need a provider too. If we d... See more


Company details

  1. Women's Health Clinic

Written by the company

The leading virtual care clinic for women in midlife. Created by the best minds in medicine. Delivered by expert clinicians. Covered by insurance.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(1,720)

853 reviews in the last 12 months

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Rated 5 out of 5 stars

Midi Health gets it. Highly recommend.

I recommend Midi Health to anyone I meet that is dealing with symptoms of perimenopause. Tried several other women’s health virtual clinics- this is far superior both on ease to work with and their clinical support.

25 September 2026
Unprompted review
Rated 2 out of 5 stars

lied about accepting my insurance then made me pay a second doc for testosterone

The appointment I was able to get was ok. Provider was nice and everything but it was not what they advertise. I went with them because they accept insurance and they prescribe testosterone. Neither was true. I had to pay $250 out of pocket for this ‘insurance covered appointment’ because they changed which insurance companies they work with in the days between when I signed up and when my appointment occurred. I was told I was supposed to be ‘tracking’ these changes. Who would check every day if a company that said they take your insurance still does? No one, that’s who.

Anyway, the testosterone issue. My regular gyn will prescribe estrogen and progesterone. I didn’t need to pay $250 for those. I booked with midi specifically because they claim to prescribe testosterone. What they fail to tell you is that if you want testosterone the provider they force you to see and pay $250 to will not be prescribing it. They make you wait a full month, pay for bloodwork even when you already have the same results from a few weeks before, and pay yet another $250 to your ‘testosterone provider’. Yes, you have to pay $250 per appointment, per month, per doctor and there are two docs. Then you have to pay for the prescriptions themselves on top of that. Midi was supposed to be the inexpensive option but they wound up costing way more than the fancy consierge medicine type companies that include nice compounded creams for you. My estrogen literally comes in what looks like a ketchup packet and I’m supposed to use exactly one seventh of it per day. It’s impossible.

23 September 2026
Unprompted review
Midi Health logo

Reply from Midi Health

We’re sorry to hear this! We’d like to look into this for you. We want to help and have requested information from you. Thank you.

Rated 1 out of 5 stars

Very frustrated was told on chat that I…

Very frustrated was told on chat that I could set up appt to talk to a doctor handling hormones. I could get testosterone cream. I would set up 250.00 apt and then they review my recent blood work. I then could get it for 110.00 plus shipping. I got the call and placed my credit card to pay the 250.00. After having a call found out I can’t get it yet. I have to have another appt with her to then get referred to next person to then see if I am the right candidate for it. Never was told this from the beginning. Then to find out my 250.00 didn’t go through. This whole experience was very unprofessional. If they were honest from the beginning it wouldn’t have been so bad. Very misleading to patient. After talking to her and feeling frustrated she said you decide I have to go and exited our zoom. Wasn’t the money was how this was handled from beginning to end.

21 September 2026
Unprompted review
Midi Health logo

Reply from Midi Health

Hi Laura, we’re so sorry to hear this! We’ve requested some information from you so that we can look into your experience. Thank you!

Rated 5 out of 5 stars

I was falling apart and was suspicious…

I was falling apart and was suspicious it was perimenopause- hearing that my horrible dizziness was actually low estrogen was such a relief about a year ago. Since then this journey hasn’t been easy but if not for Midi I would have fallen apart. There are so few clinicians caught up about perimenopause. I hope Midi continues the important work it is doing but doesn’t let their clinicians get burned out- an army is needed to help the huge gap in care for women!!

26 September 2026
Unprompted review
Rated 5 out of 5 stars

Ahhhhhhmazing!

Good goddess, I should have done this years ago! The knowledge, patience, and understanding that my clinician offered was bar none. They were incredibly thorough, patient, kind, fun, treated me like a human, and knew exactly how to get to the bottom of the struggles that I was having. It’s only been a handful of days and I already feel like a new person. Thank you, thank you thank you!!

22 September 2026
Unprompted review
Rated 5 out of 5 stars

Beyond Grateful

I was diagnosed with Premature Ovarian Insufficiency (POI) in my mid-30s, but no one ever explained what that meant for my long‑term health. Every provider has treated my condition as if POI was just early menopause, and I've spent years feeling exhausted, foggy, and unlike myself. My Midi provider, Tracy Pozar, NP, was the first person to connect all the dots, explain POI as an endocrine condition, and start me on a treatment plan that actually addresses the root cause. For the first time, in a long time, I feel hopeful and truly supported.

23 September 2026
Unprompted review
Rated 3 out of 5 stars

Disappointed

I loved the actual clinical visit. The APRN was warm, friendly, and knowledgeable. My complaint? The communication via the portal. I came to Midi at the end of my rope. I couldn't have made it any clearer about how I was feeling. To write a script that is on back order...Shameful. To basically dangle a carrot in front of a menopausal woman is unkind. I requested an alternative med via the portal. No response. I updated my pharmacy information in my message... That was reviewed and updated. My actual concern? Not so much. I called Midi. I was told by another provider that she would elevate my concerns and make sure the privider reached out. It didn't happen. Very frustrating to know that 2 miles from house, sitting on a pharmacy counter, there's a medication that could help me, but because my provider only wrote for brand name, I couldn't get the generic. I feel very deflated and unheard. I messaged 3 times, called 3 times. Nada. If this relationship is to continue, you all need to do better with your communication.

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Finally Heard, Finally Hopeful: My Midi Experience

For the first time in years—maybe even decades—I finally felt like I was truly being heard by a healthcare provider. My experience with my Midi provider was exceptional. She listened, validated my concerns, and communicated with such authenticity, compassion, and understanding. I never felt rushed, dismissed, or like I had to convince someone that what I was experiencing was real.

I left my appointment feeling something I haven’t felt in a very long time: hope. Hope that I finally have someone partnering with me to help me feel like myself again.

I am so grateful for this experience. Sometimes, simply being heard and knowing someone genuinely cares makes all the difference. For the first time in a long time, I truly believe I’m on the path to getting back to me. ❤️

24 September 2026
Unprompted review
Rated 5 out of 5 stars

A simple and great experience all around

My experience from setting the appointment to the actual call was great! I saved time by doing virtual and it was a very thorough visit with proper expectations of next steps for treatment. Had my prescriptions ready same day!

22 September 2026
Unprompted review
Rated 5 out of 5 stars

4 blood tests and symptoms proved I was…

4 blood tests and symptoms proved I was in menopause. Local dr office wouldn't order meds. Required a specialists who booked 4mnths out. In fact clinician tried ordering more test to find another reason for my symptoms because she refused to accept a menopause diagnosis.

My midi provider ordered meds that week. Prompt follow appt. on new scripts incl. ones she didn't even order. This was my first virtual experience and I found 360 easy. Appt schedule, Zoom, med orders, billing ("covered" doesnt mean free. Billled like all other dr visits in/out of network. my reg. dr billled $445/initial care appt, midi billed $250 same appt). Why women suffer in 2026 during this phase of transition is unfathomable given ease of care.

20 September 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I thought that my provider was very thorough and really listened what my goals were. Explained everything at length and seemed to care about what would give me the best outcome.

21 September 2026
Unprompted review
Rated 5 out of 5 stars

I wish I did not wait so long.

My PA was knowledgeable and listened to my concerns. She gave me different options and explained the risks of each. Scheduling my appointment was easy and the video conference was easy to use.

22 September 2026
Unprompted review
Rated 5 out of 5 stars

Meg is a wealth of knowledge

Meg is a wealth of knowledge. She truly listens to your experience, asks thoughtful questions, and doesn’t rush to prescribe or offer a one-size-fits-all solution. I felt heard and genuinely valued her expertise.

My only disappointment was the limited appointment time. Fifteen minutes simply doesn’t feel like enough when discussing something as complex and interconnected as women’s hormones. Hormones do not function in isolation, and there is only so much that can be meaningfully explored in such a short visit.

I’m incredibly grateful to have access to a provider with Meg’s level of knowledge. I just wish the model allowed her more time to use it. Women deserve the time and space for these conversations to be as comprehensive as the subject requires.

21 September 2026
Unprompted review
Rated 5 out of 5 stars

Finally, Someone Listened

My provider was compassionate and so helpful. For the first time in years, I truly felt heard and validated. She helped me understand that the way I had been feeling wasn’t something I just had to accept, and that there are options and ways to help.

She provided me with insight, options, and an overall plan that left me feeling hopeful and excited that things can get better. I was nervous to try an online healthcare solution, but I am so grateful I gave Midi a chance. They’ve given me hope that I can feel like myself again.

17 September 2026
Unprompted review
Rated 1 out of 5 stars

I am very disappointed in Midi Health

I am very disappointed in Midi Health. In the 6 month period that I was with them, I have had 4 NP's! and each time all they want to do is constantly do appointments, and even with health insurance is it around $100 for each appointment. Their communication is very lax as well, I will send an email and it will take longer than 3 days to get back to you, only to tell you to make an appointment. I will not be returning and be forewarned!

23 September 2026
Unprompted review
Midi Health logo

Reply from Midi Health

Hi Iiona, we're sorry to hear this! We see that you are in contact with our support team. We'll continue to look into this via that conversation.

Rated 5 out of 5 stars

Finally a provider that listens and is…

Finally a provider that listens and is understanding of women's health. I have been feeling like I am in premenopause for a while now but my ob/gyn dismissed me and told me my labwork was perfect. Frustrated for months I saw an ad for Midihealth and decided to give it a try. My provider was amazing and understanding and started me on progesterone and estradiol right away and I feel so much better. I am so greatful to have someone finally listen to me.

21 September 2026
Unprompted review

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