I travelled some distance to buy my car. All tests had been done and work completed beforehand. Friendly and welcoming staff. I was offered tea or coffee. All paperwork was completed efficiently and I... See more
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Company details
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Founded in 1999, Johnsons Cars has built itself up to become one of the largest independent car dealerships in the country, through being committed to providing the highest level of customer care and satisfaction in everything we do.
Contact info
Albert St, B97 4DA, Redditch, United Kingdom
- 01527 590 590
- johnsonscars.co.uk
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Booked a waiting service done in an…
Booked a waiting service done in an hour and a half. Video of the visual checks sent to my email. Very friendly staff would use again but parking is a bit of an issue.
Excellent service continually over several years
The process of having my car serviced by Johnsons Honda is seemless with excellent serv
Quick service and repair
Car was booked in and fixed under warranty the same day which was a massive relief as need my car for my job.
Johnsons Stourbridge Volkswagen were…
Johnsons Stourbridge Volkswagen were great because they always give great customer service- friendly and honest "
I had my 1st service at Johnsons and my last!
I had my 1st service on my CUPRA at Johnsons Liverpool last week. The service manager James was fantastic. However having parked my car up I was asked to move it because I was parked in the staff parking bays! There was nothing to suggest it was staff parking only, the rather irate person went on to say my car would be blocked in if I didn’t move it, I believe this chap with a gold star in customer service was called Dale. What ever you do, DO NOT PARK IN DALE’S SPACE. I moved my car to a different, I waved at Dale and apologised. After booking the car in with James I left as I walked passed Dale he decided he’d have another rant at me clearly an extremely angry man. My cars service complete I started my journey home, nearly home I noticed the service light on. I returned to Johnson’s for a second time so the service could be completed. James the service manager was extremely apologetic and stated he would send me something in the post as an apology. Unfortunately I’m still waiting! Such a shame that I myself need to have a rant, however I will not be using Johnson’s again.
Outstanding service from start to finish—highly recommend!
We had already decided on the make and model we wanted, and the team at Johnson Cars of Swindon sorted out a test drive for us the very next day.
Evie was absolutely brilliant—super friendly, incredibly knowledgeable, and made the whole buying process completely stress-free. Once we decided to go ahead, she kept us constantly in the loop with personalized video updates, which was a fantastic touch.
The seamless service didn't stop once we drove off the forecourt, either. A week later, they changed the tyres at my request, providing a great loan car and even giving our car a full valet while it was with them.
The entire Swindon team clearly prides themselves on first-class customer service. Smooth going all the way, and I highly recommend them!
Great service
Great service, always keep you up to date. Friendly staff.
"Johnsons Honda Milton Keynes were…
"Johnsons Honda Milton Keynes were great because Alex whom we dealt with mainly was very professional and helpful"
Oxford Johnsons Honda
Oxford Johnsons Honda were local, professional efficient and helpful
Professional car dealers
Car went in for a service The staff and Mike the guy who sorted it, was very pleasant and professional. Would highly recommend this branch
Very friendly staff
Very friendly staff. Very professional and feel looked after.
Communication is good, always made aware of anything that needs doing and explains procedure / alternatives
The communication was great slick service
The communication was great, the staff in the dealership were very friendly and helpful. My car was in for it's first service this was done in the allotted time and I received a video of the work being done. I did have one little issue but this was immediately followed up and resolved.
The showroom was spotless and inviting
The showroom was spotless and inviting. Staff were friendly. Parris sold me my car, he was super helpful and friendly. All in all very happy with my visit
I wouldn't go anywhere else.
From my fist visit 4 years ago I have felt comfortable and valued. I think the cars are great, the service excellent, the aftercare is great. I honestly wouldnt go
anywhere else. In fact my family are all now customers too so we are a skoda family.
Always using Honda Kidlington
Always using Honda Kidlington, great efficient, reliable service and members of stuff,customer service, fabulous coffee, love it all, thank you!
Annual Vehicle Service
I was notified by the company that my car was due it's annual service, and even though I had a small window in which to get it done, the Stourbridge branch were very helpful and booked me in.
Dropping off the car was easy, with the staff very helpful. I was also sent a video of my car on the ramp, explaining the current state of the tyres and brakes, and later called to let me know the car was ready for pickup.
All in all, the staff were friendly and helpful. The customer service was first class, and as always, I will be taking my car back to this branch,
Johnsons Cars helping ease your mind
Johnsons Cars was polite, professional and informative.
…The staff deserve every credit
The whole process of buying a car was made very easy. The test drive & part ex valuation, made it a simple decision. Throughout the dealership everyone was friendly and helpful.
"The experience at Johnsons Honda…
"The experience at Johnsons Honda Oxford was great because I always get good service from Vivian at reception and I am confident in all the work done by the Technicians”
Great Customer Service
Johnsons Škoda Wigan were great because…
Johnsons Škoda Wigan were great because what they said, time wise, was correct and any questions I had the lady receptionist was very good, answering them in a positive manner"
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