I travelled some distance to buy my car. All tests had been done and work completed beforehand. Friendly and welcoming staff. I was offered tea or coffee. All paperwork was completed efficiently and I... See more
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Company details
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Founded in 1999, Johnsons Cars has built itself up to become one of the largest independent car dealerships in the country, through being committed to providing the highest level of customer care and satisfaction in everything we do.
Contact info
Albert St, B97 4DA, Redditch, United Kingdom
- 01527 590 590
- johnsonscars.co.uk
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Used Ioniq5
Used Ioniq5
Very pleasant, none pushy experience.
Video provided before we visited, and on the day, Richard was very easy going.
Great.
Shockingly Poor Service
Shockingly Poor Service – Avoid Johnstone Cupra Wigan
I booked my car in for a service and to check warning lights, dropping it off at 8:45am. When I returned at 4pm, the car hadn’t even moved. I was then told the service and checks “weren’t taking place” because they needed 4–5 hours to look at it — despite already having had the car all day.When I questioned this, I was told they had “30 cars today, someone has to be last . I won’t be returning, and I’d strongly advise others to avoid Johnstone Cupra Wigan.
I was happy with the service at…
I was happy with the service at Johnsons Ford Tamworth because salesman very upfront about vehicle and costs. The question about a test drive, I couldn't have one in the car I was interested in and finally purchased as it was not on site at the time. As for a test drive I was trading in an earlier model of the same car so I was quite happy going over the newer controls on the new vehicle, which the salesman demonstrated."
Hyundai Excellent customer service.
Had a few issues with my car I bought in February,I can't fault the dealership from start to finish sorting out a curtsey car.
No stress at all.
Unfortunately I ended up changing my car for a different one.
The team couldn't do enough for me.
All happy and sorted now.
Big extra thank you to Mike and Richard who really looked after me.
I would definitely still recommend buying a car from Hyundai. Liverpool
The best…
Johnsons Wolverhampton VW are the best sales group I have met. Each of them are very welcoming, knowledgeable, professional and patient. They are ready to answer all your questions and make you feel heard and respected. The vehicles are also very reliable.
Purchase of Honda EN:Y1
Staff were very polite and professional.
Elle was very helpful and took care of everything.
She made sure ever little detail was correct and I am very pleased with my purchase. ( E:NY1)
I was delighted with the…
As usual I was delighted with the service I had from Honda Oxford - the pickup the office staff and the work was all excellent Thank you
The reason I didn’t do the judge review was there were some questions that were not applicable to me butI wasn’t given an option to say so as they wouldn’t let me leave them and move on so it was not possible for me to complete the survey
Really smooth and great service from…
Really smooth and great service from Ryan and Daniel. The smoothest transaction of purchasing a car I’ve done.
Really efficient manner in which enquiry and purchase was handled
Really efficient manner in which our enquiry and subsequent car purchase was managed by Amber and the team. Communication was excellent throughout.
Professional Service
There was a good choice of vehicles and, although I didn't intend to buy on the day, I was offered a fair part-exchange for my vehicle, so I went for it. I was also dealt with by a very friendly and professional member of staff, Giulia, who helped me make a quick decision.
Best customer service
Best customer service, friendly, helpful and will surely go back there in the future thanks to Ryan, was a pleasure dealing with him.
Johnsons Fleet have been excellent
I ordered my Ioniq 5N back in January and Johnsons Fleet Services have been fantastic. From Order to Delivery updates were prompt and the team were always available to help with queried. The Aftercare has also been a standout. Would definitely recommend and would definitely be a factor when considering my next vehicle as good service goes a long way.
The experience at Johnsons Hyundai…
The experience at Johnsons Hyundai Coventry was great because the sales person "Mitchell" was extremely helpful and found the colour and model of car we wanted at another branch and organised its collection to the Coventry site. Mitchell kept us in the loop at all times and couldn't have been more friendly and professional throughout the purchase. The reason I won't be having my car serviced there is because of the bad reviews. I will however have it serviced at another Hyundia dealership.
Excellent car and excellent sales. Thank you.
Fast and efficient service of my…
Fast and efficient service of my volkswagen golf. Highly recommend.
Any amazing service and people truly…
Any amazing service and people truly lovely . Nice and welcoming atmosphere well spaced out.
Always a good experience dealing with…
Always a good experience dealing with Johnsons Skoda. They kept me informed of work required, costs and timespan. A really helpful and professional team lead by Tony. Highly recommended.
Fast and efficient
Fast and efficient.
Catered for my needs well.
No negatives at all very professional
Least stressfull car purchase I have…
Least stressfull car purchase I have made, and this is my 17th car.
Gerry, and all the team were 1st class.
Can`t fault them.
Great service
Great service. The staff were helpful and guided me in choosing only the essential services which is applicable for my scenario, which helped me save money.
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