Joe's Sweetie Barn Reviews 

313
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and the wonderful wide variety of nostalgic sweets that easily bring back fond childhood memories. Many people also mention that their orders always arrive securely packaged, well-protected, and exactly as described on the website. Some reviewers were not happy with the overall product quality, noting that certain items felt unusually stale, chewy, or hard. A few consumers additionally reported frustrating issues with melted items, damaged packaging, or receiving disappointing mystery selections. Others expressed frustration regarding difficulties with refunds and customer support when attempting to resolve these unexpected problems.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the delicious array of sweets and nostalgic... See more

Quality

People report ambiguous experiences with quality, as many customers praise the delicious taste, fresh... See more

Order

Consumers find order to be a delightful and reliable experience, frequently praising the prompt delivery and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the really fast delivery and... See more

Service

Customers consistently note positive experiences with service, highlighting prompt delivery and an easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I first started browsing the website, it was out of sheer interest of reliving my youth and then my mouth started watering. The variety of options, the fact that I love fizzy, sour swe... See more

Rated 5 out of 5 stars

Always quick delivery and kept up to date on where my parcel is. The sweets are so nice especially the white chocolate fish and chips, takes me right back to being in school. The ones sold in the shop... See more

Rated 5 out of 5 stars

I was skeptical after reading the reviews but there was no need to be as everything was fantastic. The 10p bags were great and included a good little mix, worth way more than 10p and really does take... See more

Rated 5 out of 5 stars

Delicious array of sweets, in a very packed bag! My sweet tooth was extremely happy! Will definitely be back, I can hear the scrumptious jelly filled apple marshmallows calling!! 5*


Company details

  1. Candy Store

Written by the company

- Over 250,000 Online Followers - Sweets From All Over The World - Huge Range Of Pick & Mix - Delicious Lollies, Fudge, & so much more - Scottish Sweets, American Candy, Australian Goodies, Japanese Sweets, Mexican Candy & so much more. The Uk's #1 Candy Store - HOME OF THE GIANT PICK & MIX - as seen on UNILAD GRUB, THE FOOD BIBLE, PRETTY 52 & many more. The tastiest products you will find, from delicious Kinder & Nutella Chocolate to crazy American candy! WE HAVE IT ALL...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

313 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(313)

101 reviews in the last 12 months

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Rated 2 out of 5 stars

Kinder box ordered looked filled to the…

Kinder box ordered looked filled to the brim with delightful kinder chocolate ( in photo) & with express delivery costing £3.99 i shall have my box of joy within 2 days….
Well finally after 9 days I received my item ( better late than never) & how disappointed was I , at a guess the total value of kinder chocolate is probably £6 the box was pitiful… the only explanation would be that the post office also fancied my chocolate & ate half of the contents …
The photos used by Joe’s sweetie barn are misleading & does not include a list of items …. One very disappointed customer

29 July 2025
Unprompted review
Joe's Sweetie Barn logo

Reply from Joe's Sweetie Barn

Hi Mark, we did reply to your email, to say that some items had been missed out by accident, however even with that the cost of the items you received are more than £6 expresses by yourself. We have replied to your email to rectify this. The postage chosen is a price set by Royal Mail which we have no control over. We do however apologies for the delay in transit.

Rated 4 out of 5 stars

Recieved Refund

Haven't gotten around to trying the sweets yet, but first impression is a bit iffy. Opened the box to find 2 of my items weren't/couldn't be fulfilled, and therefore were "refunded" as written on the reciept that came in the box. Edit: I previously stated I would change my review if the promised refund went through, which it has. I will be leaving it at 4 stars though, as 2 missing products is a bit poor and from the sweets I've had so far, I haven't really found them that great. Not terrible but not great. Just basic sweets really.

1 August 2025
Unprompted review
Joe's Sweetie Barn logo

Reply from Joe's Sweetie Barn

Hi Danielle, it takes a few days as refunds get processed when items are confirmed as delivered - once your parcel is delivered the refund should be processed within 2 working days (not including weekends) - you will receive an email with conformation very soon.

Rated 5 out of 5 stars

Joe's Sweet Barn

Recieved my first order a couple of days ago and everything was spot on , from ordering to receiving it was all so easy , no problems whatsoever , will definitely be ordering from again , keep up the great work 👍👍👍

6 July 2025
Unprompted review
Rated 5 out of 5 stars

Spot on !

Bought a few times now and every time it has been a pleasure and an absolute treat. Always fresh stuff, thanks once again 😁

15 June 2025
Unprompted review
Rated 5 out of 5 stars

Yummy

Order arrived very quickly and well packed.
Contents fresh and totally yummy 😋

9 June 2025
Unprompted review
Rated 5 out of 5 stars

White chocolate is amazing from here

I ordered 2 of the whoops type sweets at 2.99 I think it was. They were packed well and tasted nice .I then went back ordered white choclate sleeve oI did message was told all be dispatched earlier last week but never went day they said but waiting times were quick once dispatched and also rm can be slow too not companies fault. Sweets were a descent size and tasted great compared to another company I also tried . I would use Joe's again it's been yrs scince I had old sweets thanks joe also was well packaged.
Choclate ones im still waiting on nearly 1 week on but was a bank holiday on ordering rm slow.
Choclate one arrived today and it's lovely chocolate old fashioned type so will order again.

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Sweeties galore

Absolutely fabulous,parcel turned up on time and in perfect condition,staff packed my order very well, 💯 recommend joes,amazing staff,fabulous company and guaranteed to use them again

28 May 2025
Unprompted review
Rated 2 out of 5 stars

Only placed order with them because the…

Only placed order with them because the delivery dates where in time for when I needed them but items were not even dispatched until the delivery date range . Sent email to ask if they would be delivered in time and was told that they would but took an extra day again for them to be dispatched so not gona be here by the delivery date promised. Be careful if buying as gifts or for a occasion as they hugely exaggerate delivery times

23 May 2025
Unprompted review
Rated 1 out of 5 stars

Messed up my order sent me a smaller kg…

Messed up my order sent me a smaller kg than I originally ordered so ended paying more for a smaller kg and wouldn't amend it won't be ordering again

23 April 2025
Unprompted review
Joe's Sweetie Barn logo

Reply from Joe's Sweetie Barn

Hi Christopher, can you advise if you have messaged as I cannot see any email nor can I see any issues being highlighted regarding the issue above - in order for us to investigate we would need the details?

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