I can’t praise this company enough, I recently had an issue with my board and the customer services received from Victor at Jobe Sport was ten out of ten. I will continue to buy from them in the futur... See more
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I have a Duna 11’6” touring board that started leaking air from the seam a few months after the warranty expired. There is no damage to the board so it would seem this is a manufacturing is... See more
Update - after contact with victor from customer services the airstream was replaced. Very happy with the product, this seems to be an unfortunate small manufacturing defect. Air stream 2p ordered... See more
Company replied
Bought two SUPs (Yarra & Brabus) and both developed slight peeling, purely cosmetic. Jobe replaced both within a matter of days. Fantastic customer service for top quality products. Backed up by a thr... See more
Company details
Written by the company
Shop the full Jobe collection at the official online store. Jobe: Gets you on the water! ✓ 30 day returns ✓ Free delivery from £75/€100
Contact info
Heerewaardensestraat 30, 6624 KK, Heerewaarden, Netherlands
- jobesports.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 1 week
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Warranty Replacement handled efficiently
Used on-line chat and Warranty repair form. Replacement dispatched and delivered quickly
Really happy with the quality and…
Really happy with the quality and service.
Men’s life jacket was on the small side, I am usually a L and ended up returning a couple to get XXL
Fast shipping, Great Products
The shipping was fast, and the towables are very sturdy and of excellent quality.
The life vests are also of higher quality and very soft to touch
We are very happy with the Jobe…
We are very happy with the Jobe products and service. Bought a SUP Duna, life vests for adults, water shoes and every year or so a new neoprene vest for my child (as he grows). Delivery was always quick, never had an issue. Quality of the products are fantastic, will last forever. Prices are great, given this is a top brand/product. Cannot recommend enaugh!
Well laid out website
Well laid out website, easy ordering and prompt delivery. Only downside was split delivery one item received day after others - delivery driver had to drive into our county two days in a row just for our parcel - not very planet friendly…
Order new 4 buckle life jackets arrived…
Order new 4 buckle life jackets arrived within days. Good communication about delivery times
Very pleased.
Use Jobe towable inflatables and again always good quality
Very bad experience…
In June 2022 I ordered 1 Duna and 1 Yara SUP. Since the order was sent to a vacation property I was 3 day late registering the products with Jobe, they denied the warranty registration. Immediately I had problems with the Yara holding air through a loose valve that could not be tightened, Overtons was awesome and replaced. The Duna then went into recall, Jobe was then required to replace, in Aug they confirmed a replacement was sent which arrived 9 months later. Beware it took me over 30 emails to resolve, Jobe phone number is in Europe and not reachable for me in Canada or USA.
Very bad experience.
Poor customer service
Poor customer service. Purchased through this company anfter a recommendation. Ordered a XL wetsuit and was sent a 2XS. Spoke to customer services - initial response was ‘how unfortunate’ - no apology.
Ordered a replacement wetsuit - but they sent this to the wrong address and were unable to change this. Spoke with customer services - ‘how unfortunate’.
Finally got the correct wetsuit - back zip ripped at the seam during first wear. Spoke to customer services - ‘how unfortunate’.
No apology? Wetsuit was over £200 - expected some level of care.

Reply from Jobe Sports International
Good products, average customer care
Good quality products and accurate sizing information. Had some issues with a return that required a bit of chasing to get sorted - due to website issues I was recommended to return the item in a different way, but then this was not processed by the receiving team until I asked several times. The customer service representatives I spoke to were helpful but it was disappointing that I was not contacted when the return was received if they were unsure about the process.

Reply from Jobe Sports International
Brilliant products
Brilliant products. Just purchased a 2 person towable sofa for the summer. Really well made with secure fastenings. Always use Jobe as products are so well made.
I bought a wetsuit
I bought a wetsuit. The size guide on the website is very accurate, suit fits perfectly and seems to be of good quality. Fast delivery too.
Had an issue with my product i bought
Had an issue with my product i bought, got it replaced under warranty, top class service, will buy of this company again, all my towable s are jobe and ski's, thank s
good prices, fast transport ,…
good prices, fast transport , Efficient
Quick delivery and easy to order
Top... quick delivery and easy order
Top... have recieved the packaga in 3 days from order.
Very fast delivery and everything was…
Very fast delivery and everything was packed well!
AVOID THIS COMPANY
AVOID THIS COMPANY
What a terrible customer service. I ordered a knee brace after having consulted the size guide thorughly and measured my knee first. The product that arrived was way too small even though it was supposed to be bigger than my knee. I ordered a return - that I had to pay for myself! And found out that even though the website says that returns shall be sent to Holland (NL) the return instruction for my order came with a UK address. This will double the cost as it is outside EU.

Reply from Jobe Sports International
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