Jobe Sports International Reviews 

634
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I can’t praise this company enough, I recently had an issue with my board and the customer services received from Victor at Jobe Sport was ten out of ten. I will continue to buy from them in the futur... See more

Rated 1 out of 5 stars

I have a Duna 11’6” touring board that started leaking air from the seam a few months after the warranty expired. There is no damage to the board so it would seem this is a manufacturing is... See more

Rated 5 out of 5 stars

Update - after contact with victor from customer services the airstream was replaced. Very happy with the product, this seems to be an unfortunate small manufacturing defect. Air stream 2p ordered... See more

Company replied

Rated 5 out of 5 stars

Bought two SUPs (Yarra & Brabus) and both developed slight peeling, purely cosmetic. Jobe replaced both within a matter of days. Fantastic customer service for top quality products. Backed up by a thr... See more

Company details

Written by the company

Shop the full Jobe collection at the official online store. Jobe: Gets you on the water! ✓ 30 day returns ✓ Free delivery from £75/€100


Contact info

  • Heerewaardensestraat 30, 6624 KK, Heerewaarden, Netherlands

  • jobesports.com

4.5

Excellent

TrustScore 4.5 out of 5

634 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(634)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A great selection of boards with great…

A great selection of boards with great design and features, including the quick release fins, with high visibility paddles, being a tad on the heavy side myself I couldn't get at ease or comfortable on either the Yarra or Duna, however My Duna was recalled and the guys at Jobe were very helpful, returning a Yarra instead to try and fulfill my needs. Jobe is faultless and very helpful.. I would of opted for the Loa but I didn't like the handle positioning being on one side where I would of placed my foot...

8 December 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Ordered in the UK for delivery in Spain. Shipment came via Netherlands warehouse very quickly. Products are great quality and I am sure will last a long time.

17 October 2022
Unprompted review
Rated 5 out of 5 stars

Easy ordering process

Easy ordering process, and quick delivery. The sizing guide was spot on for the Jobe Unify ladies life vest I purchased. The life vest itself is a great fit, and doesn't rise up over the shoulders giving you that hunch-back look on your paddle board.

10 September 2022
Unprompted review
Rated 5 out of 5 stars

Top notch customer service

Bought two SUPs (Yarra & Brabus) and both developed slight peeling, purely cosmetic. Jobe replaced both within a matter of days. Fantastic customer service for top quality products. Backed up by a three year warranty - what more could you want.

12 September 2022
Unprompted review
Rated 1 out of 5 stars

Good product but slow post & will not refund returns

Good product. Awful delivery and customer service.
Ordered a life vest that took almost a week to arrive via UPS. Was far too small so ordered another and sent the small one back.
New one took over a week to arrive and had to rearrange delivery.
Chased up for refund of returned vest. Response on Online chat but no refund.
Had to chase payment through Paypal.

7 September 2022
Unprompted review
Rated 4 out of 5 stars

Great service from 2 outstanding MOS…

Great service from 2 outstanding MOS Olaf and Carina who helped out with the recall board and got my new board to me. Love the quality of the Jobe SUPs and other items. Difficult times, but done with great service. Would happily buy from Jobe again.

7 September 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous life support neoprene jacket

Fabulous life support. Perfect fit speedy delivery ordered one evening and received the following afternoon-it’s already been in its first maiden voyage. Have recommended to friends and other paddlers thanks again. 5 stars

11 August 2022
Unprompted review
Rated 5 out of 5 stars

While away on holiday in the lakes

While away on holiday in the lakes this July we came accross a group of paddle boarders, they all had Jobe boards of different models. Having never boarded before we asked questions that resulted in my wife and I having a go. Long story short we have invested in 2 Jobe Yarra boards and having viewed many Utube videos spent 2 x 2hrs last weekend on a local lake, standing and paddling on our first attempts, now I'm no expert but I would say that the Yarra has to be one of the most stable and versitile boards on the market. We are both well into our 50's never surfed, skate boarded, ski'd or snow boarded but we have taken to this sport and board like a duck to water.

9 August 2022
Unprompted review
Rated 1 out of 5 stars

I purchased a Duna SUP in November

I purchased a Duna SUP in November. The first time I took it out I lost the screw. I had lots of issues getting another one sent out.

The paddle has chipped a lot which I feel is down to poor coating.

After 7 months the deck has started to come away. I contacted customer services straight away and it hasn't been great service. After 5 days communicating they finally admitted that they have a manufacturer problem. They asked if I would send a deconstruction image to them and then they would send me a replacement as they did not want to collect my product. I had no idea what they wanted I was told they wanted me to cut the board in half. I was disgusted as the board could probably still be used if the decking could be stuck down I don't think it will cause an issue with use but I have spent £800 on this and would expect better. Jobe then said I would need to put it in landfill. How unsustainable is Jobe becoming?

I'd asked for calls for 5 days finally I received one and I was then told that I had abused their customer service team?? As someone who has been abused I was appaulled at their comment.

I have lost complete faith in Jobe's products and their customer service needs to be reviewed.

Because I don't want a replacement board and have asked for my money back they have also retracted their statement that I could keep the board they are know looking to arrange a courier which is a complete 100% turnaround in previous communication.

I would advise people buy with caution.

17 July 2022
Unprompted review
Rated 5 out of 5 stars

I have purchased many products from…

I have purchased many products from Jobe and I strongly recommend them. I do recieve all my orders faster than expected. What is most important is that the goods are of such quality that they last a long time. I strongly recommend them as a company, designe and quality!!!

13 July 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look