I can’t praise this company enough, I recently had an issue with my board and the customer services received from Victor at Jobe Sport was ten out of ten. I will continue to buy from them in the futur... See more
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I have a Duna 11’6” touring board that started leaking air from the seam a few months after the warranty expired. There is no damage to the board so it would seem this is a manufacturing is... See more
Update - after contact with victor from customer services the airstream was replaced. Very happy with the product, this seems to be an unfortunate small manufacturing defect. Air stream 2p ordered... See more
Company replied
Bought two SUPs (Yarra & Brabus) and both developed slight peeling, purely cosmetic. Jobe replaced both within a matter of days. Fantastic customer service for top quality products. Backed up by a thr... See more
Company details
Written by the company
Shop the full Jobe collection at the official online store. Jobe: Gets you on the water! ✓ 30 day returns ✓ Free delivery from £75/€100
Contact info
Heerewaardensestraat 30, 6624 KK, Heerewaarden, Netherlands
- jobesports.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 1 week
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A great selection of boards with great…
A great selection of boards with great design and features, including the quick release fins, with high visibility paddles, being a tad on the heavy side myself I couldn't get at ease or comfortable on either the Yarra or Duna, however My Duna was recalled and the guys at Jobe were very helpful, returning a Yarra instead to try and fulfill my needs. Jobe is faultless and very helpful.. I would of opted for the Loa but I didn't like the handle positioning being on one side where I would of placed my foot...
Amazing service
Amazing service. Ordered in the UK for delivery in Spain. Shipment came via Netherlands warehouse very quickly. Products are great quality and I am sure will last a long time.
Easy ordering process
Easy ordering process, and quick delivery. The sizing guide was spot on for the Jobe Unify ladies life vest I purchased. The life vest itself is a great fit, and doesn't rise up over the shoulders giving you that hunch-back look on your paddle board.
Top notch customer service
Bought two SUPs (Yarra & Brabus) and both developed slight peeling, purely cosmetic. Jobe replaced both within a matter of days. Fantastic customer service for top quality products. Backed up by a three year warranty - what more could you want.
Wetsuit and SUP
Really good quality SUP board and comfortable wetsuit
Mine co-ordinate! All the gear and no idea! But I am getting better now!
Good product but slow post & will not refund returns
Good product. Awful delivery and customer service.
Ordered a life vest that took almost a week to arrive via UPS. Was far too small so ordered another and sent the small one back.
New one took over a week to arrive and had to rearrange delivery.
Chased up for refund of returned vest. Response on Online chat but no refund.
Had to chase payment through Paypal.
Great service from 2 outstanding MOS…
Great service from 2 outstanding MOS Olaf and Carina who helped out with the recall board and got my new board to me. Love the quality of the Jobe SUPs and other items. Difficult times, but done with great service. Would happily buy from Jobe again.
Quick delivery and great product
Quick delivery and the kids' lifejackets we ordered are spot on, good price and well made.
Quick helpful service
Fabulous life support neoprene jacket
Fabulous life support. Perfect fit speedy delivery ordered one evening and received the following afternoon-it’s already been in its first maiden voyage. Have recommended to friends and other paddlers thanks again. 5 stars
While away on holiday in the lakes
While away on holiday in the lakes this July we came accross a group of paddle boarders, they all had Jobe boards of different models. Having never boarded before we asked questions that resulted in my wife and I having a go. Long story short we have invested in 2 Jobe Yarra boards and having viewed many Utube videos spent 2 x 2hrs last weekend on a local lake, standing and paddling on our first attempts, now I'm no expert but I would say that the Yarra has to be one of the most stable and versitile boards on the market. We are both well into our 50's never surfed, skate boarded, ski'd or snow boarded but we have taken to this sport and board like a duck to water.
These are the best bindings!!!
These are the best bindings I've purchased. Extremely comfortable yet stiff enough for perfect board control. Thanks Jobe!!!!
Nice working with them also for guarantee…
Nice working with them also for guarantee if there is a problem.
They have nice material on a good price !
Looking forward for more products !
Quality products.
I purchased a Duna SUP in November
I purchased a Duna SUP in November. The first time I took it out I lost the screw. I had lots of issues getting another one sent out.
The paddle has chipped a lot which I feel is down to poor coating.
After 7 months the deck has started to come away. I contacted customer services straight away and it hasn't been great service. After 5 days communicating they finally admitted that they have a manufacturer problem. They asked if I would send a deconstruction image to them and then they would send me a replacement as they did not want to collect my product. I had no idea what they wanted I was told they wanted me to cut the board in half. I was disgusted as the board could probably still be used if the decking could be stuck down I don't think it will cause an issue with use but I have spent £800 on this and would expect better. Jobe then said I would need to put it in landfill. How unsustainable is Jobe becoming?
I'd asked for calls for 5 days finally I received one and I was then told that I had abused their customer service team?? As someone who has been abused I was appaulled at their comment.
I have lost complete faith in Jobe's products and their customer service needs to be reviewed.
Because I don't want a replacement board and have asked for my money back they have also retracted their statement that I could keep the board they are know looking to arrange a courier which is a complete 100% turnaround in previous communication.
I would advise people buy with caution.
I have purchased many products from…
I have purchased many products from Jobe and I strongly recommend them. I do recieve all my orders faster than expected. What is most important is that the goods are of such quality that they last a long time. I strongly recommend them as a company, designe and quality!!!
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