Jio Reviews 

When rain starts in Mumbai jio network disappears
We had bad experience in nallasopara Palghar District on 6th ,7th& 8th July When rain hit in nallasopara
Ohter network was working

3 days connection was interrupted.
After multiple follow up. They fixed .
Initially one of the customer care executive said there will issue the voucher for 3days where the connection was lost.. Now they are saying they will not issue any voucher and leave it....

They are very lazy attitude and promise everything to do eye wash...

Customer care not bothered.. put u in hold n forgets about u

Jio is looting people, it really irritates and frustrates ,when I do extra recharge for data they will automatically eat ur daily data without even we using it, so that we keep recharging extra data pack, facing this issue every time I recharge extra data pack. Why jio is not improving despite of many complaints and also they kept review option closed in jio app to avoid such review. Instead of improving they are hiding themselves with all fake review in play store. I tried many times to port but every time their team will call and give this and that excuse and asking not to port LOL. When its going to improve or u people will keep playing with the mind of customers?????

Jio network is very poor

Daily after 10 in night speed got slow on internet i am trying daily to connect with their services but no response. They call only at time time to update new plan but services are worst. Please don't ever buy jio fiber internet .

Someone registered my email address on this platform without my consent. First of all, any legitimate company should verify an email address before allowing it to be used, but this one apparently does not.

Second, I have notified them about this mistake multiple times over the years, and they have done absolutely nothing to resolve it.

Third, I can't reset the password or delete the account because they use a mobile phone number for login instead of email. I also can't use the "Contact Us" form because it requires the phone number associated with the account - which I don't have.

The whole situation is incredibly frustrating and reflects very poorly on their customer support and account security. Avoid, avoid, avoid.

Worst service . No response from customer care. Taking more than 10 days to attain a complaint.

I am experience so much poor internet speed in my location and have call to customer care but have not resolved this internet speed from last 1 year. When the recharge or bill is getting expire so many calls are coming for making recharge. I am so much irritated from the internet speed and sometimes the call issues are also happening

The absolute worst customer service.
Complaints are always replied to with some automated template responses and the actualy query is never understood. Meaning we go around in circles. Waste of time.
Plus tooo many texts and automated calls just to remind you to recharge. Some days there are more than 3 texts!!! This is harrassment and needs to stop.
If I don't recharge in time it is my problem. I just won't be able to use my number. I can recharge when I'm ready.

Why can't TRAI take action on this rabid dog of a company?

Jio's network is very bad, nothing is happening despite repeated complaints.

Jio became biggest thug of network provide they have only data pack of not more than 30 day validity so looting the customers who don’t use much data

I have had one of the worst experiences with Reliance Jio's network and services. My JioFiber connection has been dead for the last 7 days, and absolutely no one has shown up to fix it.
Furthermore, their billing practices are highly questionable. I was sent a bill before my "3+1 months" promotional plan even ended. What is most frustrating is the complete apathy from Jio Management. I escalated the issue via email to top executives, including nita.ambani[at]ril, akash.ambani[at]ril, kiran.thomas[at]ril, and mukesh.ambani[at]ril. While these escalations used to work in the past, this time they haven't even bothered to reply.
I strongly advise potential customers not to trust JioFiber blindly. The sales team will make big promises to get you on board, but the operations and support teams will completely deny those services later. Proceed with caution.

Very bad experience worst online sim porting experience ever it took like 4 days to activate the customer care was really useless and literally just told us to wait longer and longer don't buy jio sim any other customer care or sim companies are better and no jio shops or offices nearby too

I am writing this with extreme frustration and disappointment regarding the unresolved issues with my JioFiber connection.

For the last several days, I have been facing continuous service problems. I have repeatedly contacted customer care, raised complaints, and sent emails, but no effective solution has been provided. Every time I contact support, I receive the same assurance that the issue is being looked into, yet nothing has changed.

A Jio engineer visited my premises and clearly informed me that the matter had been escalated to the Network Team and that they would conduct a site visit. However, more than 3 days have passed, and neither has any Network Team representative visited my location nor has anyone contacted me regarding the status of the issue.

This behavior is causing severe inconvenience and mental harassment. If the problem is genuinely related to the network in my area, then I fail to understand how neighboring houses using JioFiber are receiving uninterrupted service while my connection remains affected.

I demand an immediate explanation regarding:

Why the Network Team has failed to visit despite the engineer's assurance.
Why my issue remains unresolved despite multiple complaints.
Why customers are being given false commitments without any action.

Kindly treat this matter as urgent and arrange a permanent resolution without any further delay.

Customer Name: Paramita Paul Goswami
Registered Mobile Number: 6297412998
Complaint/SR Number: SR0000394VYF (OLD) / SR000039E071 (NEW)

Very bad customer service for JioFiber . The backend is too bad they don't provide good service after opting them . Made a mistake of choosing JioFiber . It's not working since couple of days . They want only money from you they don't provide good service. Totally fed up of jio

Old vodafone type provide service next time remove from market public hit as soon as

Jio's network is very bad.Its call network is very bad. Its internet speed is very slow.Jio has the worst network in the world.

Network has gone after the electricity cutoff for more than 20 to 30 minutes and come 20 to 30 minutes after the electricity returns