Jio Reviews 

Worst customer care they are trained to scam customers they take money and do not refund i have called customer care more than 25 times and its been more than a month no refund of my cancelled aur fibre shocking even customer care seniors are expert of giving false tat and scaming people i will go to higher platform to compliant more

NEVER BUY JIO SIM ONLINE. THEY CHARGE FOT THE SIM AND RECHARGE AND NEVER DELIVER THE SIM. I AM WAITING FOR THE SIM FOR THE LAST 20 DAYS & TRIED EVERYWHERE BUT NO ONE ANSWERS. MY ORDER ID IS NO00015G0D0F

The 5G mobile network they claim true 5G has good download speeds but upload speeds are from the 3g era and that does affect the usage experience. Now with Jio Fiber Max I had opted for 300Mbps plan which was almost ₹1800/- monthly and was fine for the first couple of months then it dropped to 30Mbps for which I complained multiple times and no resolution. They would simply close my complaints without fixing it. They charged me upfront and provided me the installation after 25 days but still billed me from the date I made the payment. And still asked for extra money when the service was already prepaid. On paper they say postpaid but when I'm paying in advance for the services I'm about to receive, we all normally call it prepaid. Anyways I got rid of Jio Fiber max and now much happy with a local ISP. Where I get the same plan at a fraction of the price and most importantly with steady speeds.

I have a jio fiber installed in my home and the connectivity is very very low i am a student and i feel very discomfort on using the fiber. During the classes usually fiber connectivity gone and when i reach there customer care office in my area they told me we can't do anything i feel very Disappointed
My adress yaripora kulgam(J&K)

Terrible service by Jio Fiber in the Indore city area. My Wi-Fi has been completely down since June 9, 2026. Today is June 16, and there is still no resolution. Their call center is useless and stuck on auto-reply loops. For a urban locality in a smart city like Indore, this level of service is shameful. Customer No: 7313191592. Avoid Jio if you want reliable internet.

The customer care number is a dummy number. Either it gets disconnected or remains switched off. How people would place their queries
PATHETIC system . Also, the attendant are not conversant with the company rules

Jio fiber connection service I am using from last 4 years. I have never get the service on time. Frequently connection issue I am facing. When I schedule technician visit they simply refuse to come. When you call the service staff on call they just tell you schedule visit. They never understand the suffering of the customer. Work from home requires internet connection stable. When you can’t deliver work you have to bare pay cut. Jio is always works on its own mood. They just charge customer and enjoy bills. Never give proper support and service. This is really frustrating experience

Ek number ka third class network chal raha hai baar baar net disconnect ho jata hai kabhi kabhi call ka Network nahi hota hain or net to ek dum slow chalta hai or mb bhut jyada use ho jata hain

thirdclass service by jio so far i have raised more than 50 complaints and called more than 100 times to jio customer care. they are not capable of solving or backend team is not capable resolving technical issue.. worst worst worst. to whomever it works fine its purely their luck.. my middle finger to jio service and support team.

Jio 5G internet is biggest scam in india , Better Airtel Network is Good comparing to this scam JIO 5G network,

1.Irresponsible Jio customer service staff
2. No Quick action held by jio to customers
3. Poor Network Connectivity
4. Careless customer Support team

nightmare come true...staff misbehaviour. zero service incase things go wrong.

no tat .40-50 calls to raiser a SR request. My jio set up box has been blocked for more than 72 hrs with no accee to TV & OTT platforms. I have made of 25 -30 calls to the customer service no and several visits to your office in Govandi.

No technician visit still NOT scheduled. I am sharing the the picture of jio set up box I have. Kindly resolve this from the back end or scshedule some visit of the techncian to take care of the issue at THE EARLIEST.

Kindly have some sympathy on customer. Pleasse understand it not possible for us to follow up with NON STOP as also have jobs to do. Also SHARING WITH YOU THE INVOICE OF THE ONE YEAR RESCHARGE I HAVE made for May 30.. I have 14000+ . Local staff like Shubham misbehaved with my 75 years old mother. My mother has visited the branch serveral times. Your GC Manager Shirish Mhatre refused to help, he refused to me or even look into the issues. He refused to take the application of the complaint of his staff and said he will refuse to hear anything. He Threathened us wit security and call Mr.

Jio wifi internet connection. Suddenly we lost internet connection and we tried all possible modes to fix the issue but no use. Complete zero support from Jio customer service. Our office work every thing is in pause....
After 22hours of our waiting they send a message for engineer visit for fixing the issue but no one came. We again called customer service they told to book appointment again..........again.....again.....
Our precious office time gone in vain...

Data and Colling not good poor quality

Jio customer phone nahi uthate. 2 gb data recharge karwaya chalta 1.50gb hai
Jio sarvice bakwas hai

If you are planning to get Air Fiber dont. Save money and time. Nothing against the people in the store. Jio services are really bad. Its literally borderline scam. Half the time you will face connection drops and not be able to fix it days on end. They are shameless enough to never give refunds.

Very poor service from JioFiber. I have lodged the same complaint multiple times, but no action has been taken to resolve the issue. Instead, the service requests are repeatedly marked as "Resolved" without any actual resolution, communication, or updates. This is highly unprofessional and shows a complete lack of concern for customers.

I had just just recharge my plan 15 or min agao nd its not working nd i had called 5 time to jio care but they didn’t solve my problem ye just end my call 3 times without saying

Worst service always no signal

Terrible service centre complained a week back and yet to be resolved