The gym is really good however there seems to be many people waiting for specific machines and since there's usually only one machine of that type there is a lot of wait. Id advise to invest in more m... See more
Company replied
Location
Switch locationStafford Street, The Peel Centre, WV1 1NT Wolverhampton, England, GB
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See what reviewers are saying
My experience has been amazing and everyday with my PT Marlene Mcintosh gets better. When an instructor personalise your training and advises you on diet, supplements that I had no idea in 21 days... See more
Company replied
First time at the gym today and took part in Marlene's spin and LBT classes. Absolutely fantastic for all levels! She's incredibly motivating and pushes you to do your best but also allows you to go a... See more
Company replied
The gym is very adequate in size but if you are looking for women's only area its alot smaller and gets busy. Definitely could have been a larger space. Sauna is excellent and well recommended for w... See more
Company replied
Company details
About JD Gyms - Wolverhampton
Written by the company
Contact info
Stafford Street, The Peel Centre, WV1 1NT, Wolverhampton, England, United Kingdom
- 1902229935
3.8
Great
324 reviews
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Terrible customer service
Terrible customer service
No reply to emails
Can’t get through on the phone
Worst customer service ever !!!
15 July 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave your review.
We are very sorry to hear of your experience. Our Customer Service Team are experiencing a higher than usual number of enquiries at present, this has meant that the response time is longer than we'd like. We understand that this can be very frustrating for you and would like to assure you that we are working hard in the background to correct this.
Once again, please accept our apologies for the inconvenience this is causing you.
Best wishes
The JD Gyms Team
I struggle with entering and leaving…
I struggle with entering and leaving the building due to code sensitivity
14 July 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review.
We're so pleased to hear that you love our gym as much as we do!
Best wishes
The JD Gyms Team
Good equipments for exercise
Near to central town
Good equipments
Transport facilities near
9 July 2024
Reply from JD Gyms - Wolverhampton
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
I have asked to freeze my payment on…
I have asked to freeze my payment on the 5 of June but still taken two payments from my account.
8 February 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for leaving us a review.
We have a member services team that are able to help you with any membership query or issue you maybe experiencing.
Please can you send an email query through our website and someone from the member service team can look into this for you. https://www.jdgyms.co.uk/general-enquiries-form/
You can also speak to a member of staff within the gym next time you are there if you prefer.
Best wishes
The JD Gym Team 💚
JD gyms in Wolverhampton is the best…
JD gyms in Wolverhampton is the best gym in Wolverhampton better than other gyms I’ve been to like Gym group Pure gym wolves south and Bentley bridge even foundry and energie fitness the facilities in JD gym wolves are quite good and decent and has saunas there even more JD gyms like West Brom Birmingham Oldbury Briely hill and Coventry are also Good to JD gyms train their the best Gym in the Uk by Far
21 June 2024
Unprompted review
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be.
We hope you continue to enjoy your fitness journey with us ⭐
Best wishes
The JD Gyms Team
LIARS
Spoke to someone from the refund team again today after I got off the call with them yesterday where they said they could change my gym as I’m no longer able to go to the Wolverhampton gym and they’re now saying they cannot make the change due to the cancellation being put through and I cannot even upgrade from a place I can no longer use but they’re still okay to take out a payment without a refund!! WASTE OF YOUR MONEY other gyms have a better system in place! Advising all to seriously reconsider which gym you go to!!!
18 June 2024
Unprompted review
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Reply from JD Gyms - Wolverhampton
Hi there
Thanks for taking the time to leave this review, we are delighted to see the 5 stars ⭐
We aim to provide our members with a safe, clean and friendly environment. It's great to hear you enjoy using the gym overall!
Best wishes
The JD Gyms Team 💚
Reply from JD Gyms - Wolverhampton
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Yesterday when i entered in the gym i…
Yesterday when i entered in the gym i got entry very easily but i forget my sipper in my car and then i tried to re enter in the gym the qr not working and i am unable to enter in the gym .
27 May 2024
Reply from JD Gyms - Wolverhampton
Hi there
We're really sorry that you were unable to gain access to the gym on this occasion, but please don't let that be your last visit...
Our gyms have barriers at the entrance which you can open using our contactless entry app. If you are unable to gain entry for whatever reason, there is a green button near the gates. Press that and it alerts a member of staff to your presence. Someone will come over to help.
If you'd like any further support or to chat about the issue you faced, please contact your gym on: wolverhampton@jdgyms.co.uk
Take care
The JD Gyms Team 💚
Not enough machines
Not enough machines, if you have a sitter, it adds 20 minutes to your day. Also, not even close to enough collars for the weights, watched so many people risk injury to themselves and others because not enough of them to keep weights safely attached.
7 May 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
If you are struggling with the equipment, you can call the gym for assistance or email the general manager on wolverhampton@jdgyms.co.uk
Best wishes
The JD Gyms Team
Not particularly happy
Never told at joining that sauna closed at 10pm. Never told that the main changing room locks at 12am leaving nothing but 1 disabled shower to use. What’s more, the main toilets are also closed but a SINGLE downstairs toilet is supposed to be opened at this time. I’ve been 3 times now and 2 of the times the downstairs toilet IS NOT OPEN after midnight leaving the gym in essence “breaking the law.” Furthermore, I have noticed that the cleaner that is supposed to be there locks himself away in the disabled shower/toilet and sits on the phone for half the night….! I don’t believe I will be staying a member for long (including my wife) as the one time the downstairs toilet was open, it was in a absolutely horrendous state!
23 April 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us your review.
We are very sorry to read that your feedback is negative and completely understand your frustrations.
We have flagged your review to the area manager for them to look into. We hope that we can resolve these issues going forward rather than lose you and your wife as valued members.
Best wishes
The JD Gyms Team
Nice place… very neat and secured
21 April 2024
Reply from JD Gyms - Wolverhampton
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars and love to hear that you are enjoying your gym experience with us ⭐
Best wishes
The JD Gyms Team 💚
Nice environment and awesome staff.
15 April 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for leaving us a review, we love to hear that you are enjoying your gym experience with us ⭐
Best wishes
The JD Gyms Team 💚
Good experience.yes it's a good gym in…
Good experience.yes it's a good gym in Wolverhampton
12 April 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars and love to hear that you are enjoying your gym experience with us ⭐
Best wishes
The JD Gyms Team 💚
Awful
Awful. Double charged me no explanation and when i complained they banned my account. Total rip off!!
6 April 2024
Reply from JD Gyms - Wolverhampton
Hi David
It looks like something has gone wrong. We are very sorry for the inconvenience this will have caused you.
Please can you send an email query through our website and someone from the member service team can look into this for you.
https://www.jdgyms.co.uk/general-enquiries-form/
Best wishes
The JD Gym Team 💚
I recommend JD Gyms to everyone !
The gym is big enough for everyone, good air quality, classes are amazing.
Staff very professional and helpful.
I recommend JD Gyms to everyone!
2 April 2024
Reply from JD Gyms - Wolverhampton
Hi there,
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
I rejoined after a couple of years due…
I rejoined after a couple of years due to health, had really nice pt instructor help me out
30 March 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪
Keep up the great work 💚
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