Can't fault the service from Furniture in fashion. When we ordered our table and chairs we expected to get It in ten to fourteen days, we got it in three days. Absolutely fantastic service. Delivery d... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very happy with the service and pleased that the furniture arrived in one piece and didn’t require assembly. Delivery driver gave me an expected window of delivery and called ahead of time. Thank you... See more
Company replied
Am delighted with my purchase of Glass Top Dining Table. It was delivered as advised and notified of delivery date and time was really helpful. The table was really simple to assemble albeit was rat... See more
Company replied
Jashan and Anmol delivered our mattress within the promised time slot with an additional phone call five minutes before arrival. He needed reminding that we paid for delivery to the bedroom. Then carr... See more
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Company details
Written by the company
It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.
Contact info
Unit 21 Imex Trading Estate, WV2 4XA, Wolverhampton, United Kingdom
- 01902 327 062
- customerservices@jbs2mandelivery.uk
- jbs2mandelivery.uk
4.7
Excellent
1K reviews
Replied to 81% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service all round
Great service all round - I knew exactly when to expect my delivery - received call previous day and a half hour before delivery. Driver Anmol and Dilraj were polite and very helpful- they carried in my wall unit!
11 March 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
Vish
JBS 2man delivery
Fantastic guys very friendly and polite…
Fantastic guys very friendly and polite sent me a text an hour before delivery and then rang 10 mins before they came to my house. I'm gonna mention their name Dilraj and anmol the driver. Thank you
11 March 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
Vish
JBS 2man delivery
Excellent delivery service.
Excellent delivery service.
Efficient and friendly delivery team.
7 March 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
Vish
JBS 2man delivery
Terrible communication
They made no effort to contact me or confirm my delivery. The only time I had any confirmation about a delivery being made was when I contacted their customer service, which said the delivery was not scheduled.
Then I recieved a call 20mins before delivery, out of nowwhere, luckily I was in at the time to collect the delivery.
Then they refused to help me carry the items up my stairs.
So all around pretty terrible experience.
6 March 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear, Customer
We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.
Firstly, we sincerely apologise for the lack of communication regarding your delivery. You should have been contacted and properly informed in advance, and we understand how frustrating it must have been to receive only 20 minutes’ notice, especially after being told the delivery was not scheduled.
We’re also sorry to hear that the drivers were unable to assist with carrying the items upstairs. This is certainly not the level of service we aim to provide, and we will be raising this with the relevant team to review what happened.
Your feedback is very important to us, and we will use it to improve our communication and delivery process moving forward. Thank you again for bringing this to our attention.
Kind regards,
Vish
JBS 2man delivery
Fantastic
All good! 7:30AM delivery, kind courteous staff, great comms - can’t ask for more
6 March 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
Vish
JBS 2man delivery
I bought a coffee table and a sideboard
I bought a coffee table and a sideboard. After my first order done then contacted me by email that the product was out of stock and have to wait for certain days, than I requested an replacement plus a coffee table to balance the amount for discount. The staff was very patient and helpful to sort it out for me.
Delivery came earlier than planned which really surprised me.
Beautiful products and delivery guys were very friendly, will definitely buy again from this company. Highly recommended
2 March 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
Vish
JBS 2man delivery
The guys were very helpful and…
The guys were very helpful and delivered our order exactly where asked to
2 March 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
Vish
JBS 2man delivery
Excellent team and very respectful and…
Excellent team and very respectful and professional and cooperative
5 March 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
Vish
JBS 2man delivery
Kept in touch re delivery timing
Kept in touch re delivery timing, much appreciated.
Helpful friendly delivery men👍
4 March 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
Vish
JBS 2man delivery
Great service carried out and very…
Great service carried out and very helpful
4 March 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
Vish
JBS 2man delivery
The service was very good
The service was very good, including the deliverers, very helpfull!
3 March 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
Vish
JBS 2man delivery
Both men were efficient
Both men were efficient, I paid for unpacking & taking packing with them (I recommend that)
They also screwed the feet in for me free of charge, and put it where I wanted it to go.
3 March 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
Vish
JBS 2man delivery
Delivered perfectly on time
Delivered perfectly on time, called 1h before they arrived and carried the parcel to my room- all good.
2 March 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
Vish
JBS 2man delivery
Excellent service
Excellent service. Quick.
It was a fast service. They phoned to inform me of their time. Given me enough time. They were polite. Quick and they put the parcel inside the house in the room where I wanted it. So helpful.
2 March 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
Vish
JBS 2man delivery
Kept informed
Kept informed, called 20 mins before delivery to ensure I was in. Delivery, within scheduled window.
2 March 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
Vish
JBS 2man delivery
Good value for money
Good value for money
Quick and efficient delivery
28 February 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
Vish
JBS 2man delivery
Polite, efficient perfect
28 February 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
Vish
JBS 2man delivery
Absolutely appalling service from JBS…
Absolutely appalling service from JBS Delivery.
They emailed us to confirm a suggested delivery date. We replied clearly, two days in advance, that we would not be home that day. They responded asking if we were sure, saying it can take time to reschedule. We confirmed again, in writing, that we were not available.
Despite this, they attempted delivery anyway.
We then received an email claiming we had “missed” the delivery and were told we had to pay £40 to reschedule, even though they were explicitly informed not to come on that date. This feels like either complete incompetence or a deliberate attempt to charge unnecessary fees.
When the delivery was finally made on the rearranged date, every single box was extremely wet and visibly damaged. These were brand new items, so this clearly reflects a total lack of care in handling and transporting goods.
Poor communication, ignored instructions, unjustified charges, and damaged deliveries. I would strongly advise others to avoid using this company if you expect basic professionalism and care.
28 February 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for bringing this matter to our attention. We are very sorry to hear about your experience and sincerely apologise for the frustration and inconvenience caused.
It is clear from your feedback that we did not meet the standards of service we aim to provide. Your communication regarding the delivery date should have been properly noted and respected, and we regret that a delivery attempt was made despite your prior notification. We also understand your concern regarding the rescheduling fee and will review this matter with our team.
Additionally, we are very sorry to hear that the boxes arrived wet and damaged. This is certainly not the level of care we expect when handling our customers’ deliveries.
We take feedback like this seriously and would appreciate the opportunity to investigate what happened and make this right. Please contact our customer service team at customerservices@JBS2mandelivery.uk with your order details so we can look into the rescheduling charge and the condition of the delivery.
Thank you for bringing this to our attention, and we hope we can resolve this matter for you promptly.
Kind regards,
Vish
JBS Delivery
Great experience
Great experience. Despite the heavy weights of the items, the delivery team delivered my package to my doorstep- all the way to the third floor.
26 February 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
Vish
JBS 2man delivery
Your company were supposed give 24…
Your company were supposed give 24 hours for delivery, which they did not do. I was at work so they delivered it to my elderly neighbours. The item was a solid wood table and I live only my own so had to arrange for friends to help me . The courier had unfortunately damaged the table by using a sack trolley. The cross beam on the table was completely broken.
So I am obviously very unhappy with your service.
25 February 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you for your review. We are sorry to hear that we have fallen short of your expectations on this occasion. Your options and feedback is very important to us and we are always making sure to improve our services.
Sorry for any inconvenience caused
Many thanks,
Vish
JBS 2man delivery
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