Jaycenter Reviews 119

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Please see an e-mail from this so called site:- JAMES! Where is my refund! amazon pay confirmed you have never tried to even send me your refund which you blamed them, told me to open a pa... See more

Rated 5 out of 5 stars

Was wondering if the price was too good to be true but turns out, its not. Great genuine Garmin product which arrived promptly. The previous mention in a review of insolvency worried me but if you che... See more

Rated 4 out of 5 stars

At first to be honest I have no trust to this merchandise for my bose 700 headphones. The only thing is they haven't sent me a email confirmation right after I purchased it. However, they sent me the... See more

Rated 5 out of 5 stars

I read some of the reviews and was sceptical. But I placed an order for beats solo 3, I didn’t opt fo express delivery and they arrived 3 days later, absolutely spot on service and quality product for... See more

Company details

  1. Computer Accessories Store

Written by the company

Jaycenter is devoted to be the best online retailer of computer hardware, software, consumer electronics and other technology products and officially the fastest growing online IT retailer.


Contact info

4.1

Great

TrustScore 4 out of 5

119 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Easy 5 Stars

Ordered a set of Sony 1000xM4 for way below the price they were available elsewhere. Turned up within a few days and are a genuine product. Not much more than I can say beyond that. I will definitely use Jaycenter again.

21 May 2021
Rated 5 out of 5 stars

Sony Headphones

The price was so good for the headphones that I was nervous they'd be fake but they are definitely genuine and delivered quickly as well! I will probably use Jaycenter again in the future.

21 May 2021
Rated 5 out of 5 stars

I was a little sceptical about the legitimacy of both the product and the site

Like many others on here I was a little sceptical about the legitimacy of both the product and the site but after reading the other reviews and then those reviewers other reviews I though I'd give it a go and order using my credit card for a little extra security. I have to say that I'm impressed with the service as it only took 4 days from order to delivery with Royal Mail second class signed for. The only thing I would say is that (and at no fault to Jaycenter) is that the 'shop' tracking app that they use doesn't show any updates after the tracking info was added. The Royal Mail site also didn't sow any details for the tracking number. So if this happens to you don't be concerned. Thank you for my Garmin Forerunner 945 I will definitely be shopping with you again

20 May 2021
Unprompted review
Rated 3 out of 5 stars

GOOD POINTS & BAD POINTS

GOOD POINTS.

1. Item was around 15-18% cheaper.
2. Item was delivered in good time with Royal Mail ‘signed for’ service.
3. Product was in good condition and everything is in good order.

BAD POINTS.

1. Customer service is virtually non- existent. The phone was never answered when I had a query about my order.
2. My query in an email was not answered either. I just got a notification saying my order was posted 2 days later.

All in all, it seems like a good company with genuine products. If they could only sort out their customer service, then they would have a lot of happy and loyal customers.
I personally spent a whole day worrying about my order. Not being able to get hold of anyone didn’t help.

Beside that, truly happy with my Garmin watch.

19 May 2021
Unprompted review
Jaycenter logo

Reply from Jaycenter

Dear customer,
Due to the surge of orders, we did not reply in time.
We are optimizing our customer service system.
Sorry for the inconvenience.

Rated 2 out of 5 stars

No communication

Placed an order over the weekend, had no confirmation email, started to get a bit worried and tried to contact them to confirm my order on Tuesday, no answer via email or phone. My item did arrive on Thursday however having no confirmation of order no delivery information and not able to contact the company made me very anxious waiting for my order.

17 May 2021
Jaycenter logo

Reply from Jaycenter

Dear customer,
Due to the surge of orders, we did not reply in time.
We are optimizing our customer service system.
Sorry for the inconvenience.

Rated 1 out of 5 stars

No response after ordering!

I ordered Sony headphones in April 2021 and everything was great, arrived quickly, but they have a defect and I tried to contact Jaycenter. No response to emails and no one picks up the phone when I tried to call several times!! Please email me back!

14 May 2021
Unprompted review
Jaycenter logo

Reply from Jaycenter

Dear customer,
Sorry for the inconvenience.
The phone call on our website is not available recently.
You can contact the following email:
sales@jaycenter.uk

Rated 5 out of 5 stars

Was wondering if the price was too good…

Was wondering if the price was too good to be true but turns out, its not. Great genuine Garmin product which arrived promptly. The previous mention in a review of insolvency worried me but if you check the legal info on the site you will see Jaycentre is a trading name of a limited company set up last year. I paid on a credit card to get section 75 protection just in case but all was well.

13 May 2021
Unprompted review
Rated 5 out of 5 stars

Skeptical to blown away

I was skeptical to begin with because the price was unbelievable. I read the reviews and gave it a a go. So glad I did. I ordered the fitbit versa 2. Amazing quality. It was speedily delivered and I love it.

11 May 2021
Rated 5 out of 5 stars

Great price and right first time service

I was slightly apprehensive by the low cost but everything was great - I got the right product, at the agreed price as quickly as Royal Mail could deliver it second class.
Excellent in all respects and I will use Jaycenter again

10 May 2021
Rated 5 out of 5 stars

I had not heard of Jaycenter previously…but

I had not heard of Jaycenter previously but they were showing by far the best price for the Apple Watch I wanted. I figured that every vendor has to start somewhere so I thought I would give them a try. I couldn’t be happier with the service I received and I would definitely recommend to others.

7 May 2021

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