Jackson Swiss Partners Reviews 61

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

These guys repeatedly phone me even after I have asked to be removed from their systems. I have opted out from caller preference services but still, they call. Please, please, please stop phoni... See more

Company replied

Rated 5 out of 5 stars

Jackson Swiss provide an easy to use portal that allows us to take advantage of times when rates are favourable. The process of transferring money to (even) Burkina Faso is straightforward. Transferre... See more

Company replied

Rated 1 out of 5 stars

Cold called me numerious times without my permission. I spoke to founder and CEO who was very aggressive with me for complaining. Avoid this company. Update 1: Just adding a reply to their resp... See more

Company replied

Rated 5 out of 5 stars

Super easy to get everything set up, checks for security at every stage and an extremely fast FX service. Having used several companies both big and small we won't be going anywhere else now we use Ja... See more

Company replied

Company details

  1. Non-Bank Financial Service

Written by the company

Jackson Swiss Partners was set up by professionals with over 30 years collective experience within the Foreign Exchange Industry. Over the years we have become increasingly frustrated by the clear lack of concern that the big players have shown for their clients. Our team's experience in working for large corporate banks, retail brokers and inter-dealer brokers gives us the FX experience we need in order to really help our clients. It also gave us the first hand experience of the sales-target dominated corporate cultures at these entities. As such, Jackson Swiss set up as an independent, boutique consultancy in order to simply do the best job for our clients and share our expertise and experiences along the way. The Foreign Exchange markets are unpredictable and volatile and it is our purpose to help our clients protect their businesses from the risks that volatility poses. This means protecting against volatility in both directions. We specialise in writing effective, tested FX hedging programmes that make the most sense to our clients' business objectives, taking care of what we can control and protecting against what we can't. We believe that by sticking to our core values and placing them in greater regard than every other aspect of our business, we can democratise foreign exchange whilst building on our vision of becoming a leading player within our sector, only with a portfolio of trusted client partners whom can rely on us to do the best job every single time.


Contact info

3.3

Average

TrustScore 3.5 out of 5

61 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Friendly and helpful!

7 May 2021
Unprompted review
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Reply from Jackson Swiss Partners

Thank you for your 5-star review! We really appreciate you taking the time out to share your experience with us! Looking forward to working with you! Have a nice day! :)

Rated 5 out of 5 stars

Innovative and fantastic service

Innovative and fantastic service. Jackson Swiss simplifies the experience and maximizes their clients returns with ease. I always feel like I’m put first.

7 May 2021
Unprompted review
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Reply from Jackson Swiss Partners

Thank you for your kind words, Tessa! We are pleased to hear that we meet our clients' expectations and that you are happy with the services provided. Looking forward to working with you. Have a nice day! :)

Rated 5 out of 5 stars

A forward thinking and professional…

A forward thinking and professional business. I'd gladly recommend Adam and his team to anyone/business.

7 May 2021
Unprompted review
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Reply from Jackson Swiss Partners

Thank you for the 5-star review and recommendation, Daniel! Adam and the Jackson Swiss Partners team really appreciate you taking the time out to share your experience with us! Looking forward to working with you! Have a nice evening! :)

Rated 5 out of 5 stars

Wish I would of done this sooner!

Great service, super easy and smashed the rates I was getting before. I don’t know why I didn’t do this sooner. Thanks again guys.

7 May 2021
Unprompted review
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Reply from Jackson Swiss Partners

Thanks for the kind words, Liam! We are grateful to hear that you are happy with the services provided to you! Looking forward to working with you! Have a nice evening! :)

Rated 5 out of 5 stars

Fantastic

Fantastic, professional and helpful service. Would recommend.

7 May 2021
Unprompted review
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Reply from Jackson Swiss Partners

Hello Sarah!

Thank you for your kind words, and for the recommendation! Looking forward to working with you in the future! Have a great evening! :)

Rated 5 out of 5 stars

Great company to work with

Great company to work with. The service they provide is efficient, transparent and at low fee. They provide great advice on which products are most suitable for your businesses current needs, something incomparable to the service offered by a lot of FX brokerages.

7 May 2021
Unprompted review
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Reply from Jackson Swiss Partners

Thank you for the amazing review, Ollie! We are grateful to hear that you are happy with the services provided. We at Jackson Swiss Partners are here to help! Have a nice evening! :)

Rated 5 out of 5 stars

Great service

Adam and his team are always quick to respond and service requests for my company and have also consistently found us great rates. Definitely recommend.

7 May 2021
Unprompted review
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Reply from Jackson Swiss Partners

Hello Ben!

Thanks for the 5-start review! We really appreciate you taking the time out to share your experience with us. Looking forward to working with you in the future! Have a nice evening! :)

Rated 5 out of 5 stars

Great service

Great service, always providing great solutions and helpful insights for my business’ FX needs. I would highly recommend!

7 May 2021
Unprompted review
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Reply from Jackson Swiss Partners

Thank you for the 5-star review and recommendation, Alan! We are pleased to hear that we meet our clients' expectations and that you are happy with the service provided. Have a nice evening!

Rated 5 out of 5 stars

Would highly recommend Jackson Swiss as…

Would highly recommend Jackson Swiss as your FX partner I’ve worked with the team for some time finding them extremely proficient, trustworthy and always working in the best interests of my business. Automaly.io

7 May 2021
Unprompted review
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Reply from Jackson Swiss Partners

Hello Tom,

Thank you for your kind words, and the recommendation! We're so happy you enjoy your experience with our services! The Jackson Swiss Partners team are always here to help! Have a nice evening! :)

Rated 5 out of 5 stars

Have been impressed and pleased with…

Have been impressed and pleased with the diligent and transparent service received so far with both our current FX exposure which is closely aligned with current projects in Africa and the optionality of heging strategies as we grow our project base.

7 May 2021
Unprompted review
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Reply from Jackson Swiss Partners

Hello James,

Thank you so much for your kind words about our customer service! We work really hard to meet expectations like yours, and we are happy to hear we hit the mark for you! Looking forward to working with you! Have a nice evening! :)

Rated 5 out of 5 stars

Fantastic platform and great service

A really easy and reliable service use. Jackson Swiss always give the best rates. Adam and his team are very helpful and are quick to respond to any questions you may have. Don’t look any further than Jackson Swiss.

7 May 2021
Unprompted review
Jackson Swiss Partners logo

Reply from Jackson Swiss Partners

Hello Nick!

Thank you for the amazing review! We are happy you are enjoying your experience! Adam and the Jackson Swiss Partners team are looking forward to continuing working with you. Have a nice day! :)

Rated 5 out of 5 stars

Should be a 6* option

Been trading with Adam for a while now and he really adds that personal touch. Wouldn’t go back to the bank as it’s just not the same.
An absolute great company and team to deal with.

7 May 2021
Unprompted review
Jackson Swiss Partners logo

Reply from Jackson Swiss Partners

Thank you so much for your kind words, Matt! We work really to meet client expectations, and we are happy to hear we hit the mark for you! Jackson Swiss Partners team are really pleased to be working with you! Have a nice evening! :)

Rated 5 out of 5 stars

Trustworthy platform supplier

I was sceptical about changing my trading partner, then I spoke to Adam from JSP. Who was open and honest about the support I would receive, they have not let me down.
The platform is quick and easy to use. We have used Jackson Swiss Partners for a couple of years to make our international payments, they always give the best conversion rates and good service. My contact Adam, is always on hand to give me the best friendly advice and true market reflective answers.
We even recommended them to couple of other companies that we required FX such was our faith in them. We continue to look forward to working with you in the future.

7 May 2021
Unprompted review
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Reply from Jackson Swiss Partners

Hi Lewis!

Thank you so much for your kind words! We work really hard to meet expectations like yours, and we are happy to hear we hit the mark for you! Adam and the Jackson Swiss Partners really appreciate the recommendations! Looking forward to continuing working with you! Have a nice day! :)

Rated 5 out of 5 stars

Great rates. Fast, friendly and trustworthy

We've used Jacksonswiss for a number of years now and trust them with the FX needs of our company. Very quick to respond to queries, while also being friendly and approachable.

5 May 2021
Unprompted review
Jackson Swiss Partners logo

Reply from Jackson Swiss Partners

Hello Shari!

Thanks for the awesome review, and for trusting us! We at Jackson Swiss Partners really appreciate you taking the time out to share your experience with us! Have a nice day! :)

Rated 5 out of 5 stars

Great service. Platform is quick and easy to use.

The platform is quick and easy to use. We use Jackson Swiss Partners for a couple of years to make our international payments to Canada, the USA, and Asia in (US$). Always gives the best conversion rates and good service. My contact is Adam, who is always on the phone to give me the best advice and true answers. We are looking forward to working with you in the future.

30 April 2021
Unprompted review
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Reply from Jackson Swiss Partners

Thank you so much for your kind words, M Salati! We're so happy you enjoy your experience with our services! Adam and the Jackson Swiss Partners team are always here to help! Have a nice day! :)

Rated 5 out of 5 stars

A really refreshing experience

A really refreshing experience with the team at JSP. They give you the time of day you need to make you feel comfortable and confident, rather than just treating you as just ‘another customer’.

There have been some really exciting developments in this space from a technology perspective, but the one thing that still resonates with me and a lot of my peers is personable service and attention to detail. That’s where Jackson Swiss is a cut above.

8 March 2021
Unprompted review
Jackson Swiss Partners logo

Reply from Jackson Swiss Partners

Hello Laurie,

Thank you so much for your kind words! We are pleased to hear that we meet our clients' expectations and that you are happy with the service provided. Have a nice day! :)

Rated 5 out of 5 stars

A really easy and simple

A really easy and simple
To use service. I was always with teabferwise until I saw Jackson Swiss had cheaper rates for the euro in Tenerife ! My advisor Jonathan Shufflebotham is always happy to help.

8 March 2021
Unprompted review
Jackson Swiss Partners logo

Reply from Jackson Swiss Partners

Joanna, thank you for the great review! We are so happy you enjoy using our services, and we are looking forward to working with you and building a great relationship! Have a nice day! :)

Rated 5 out of 5 stars

Good honest business who meet their…

Good honest business who meet their promises. Was particularly impressed with my contact, Jonny, who was proactive, knowledgeable and incredibly helpful.

8 March 2021
Unprompted review
Jackson Swiss Partners logo

Reply from Jackson Swiss Partners

Hello Rob,

Thank you so much for the awesome review! We really appreciate you taking the time out to share your experience with us. Jonny and the Jackson Swiss Partners team are always here to help! Have a nice day! :)

Rated 5 out of 5 stars

Very helpful and transparent service

Very helpful and transparent service. Best exchange rate I saw so really happy with that.

8 March 2021
Unprompted review
Jackson Swiss Partners logo

Reply from Jackson Swiss Partners

Thank you so much for your kind words, Mark! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you! Have a nice day! :)

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