The Edit LDN Reviews 1,489

TrustScore 2.5 out of 5

2.6

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See what reviewers are saying

Rated 1 out of 5 stars

I have supplied around 10 watches from Swatch worth £3000 between Nov-Dec’23.They left me unpaid I have all the data screenshots, purchase proof, replies on mail. Even tried to contact Moses, he bl... See more

Company replied

Rated 5 out of 5 stars

I'll be honest, looking at some of the negative reviews didn't leave me very optimistic. Working in sales, dealing with the general public, i understand the most people are very impatient and anxious... See more

Rated 1 out of 5 stars

Sold multiple items to these guys via their consignment hub during December of 2023. They have to authenticate the item, send it out and once the customer return period has ended they take their fee... See more

Company replied

Rated 1 out of 5 stars

A bunch of frauds. Left many sellers and buyers thousands of pounds out of pocket. Liquidated the company and conveniently made another with the same people in the same positions under the same brand... See more

Company details

  1. Online Marketplace
  2. Shoe Store
  3. Streetwear Store

Written by the company

The Edit LDN - The Home of Limited Edition Clothing and Sneakers. A Global Online Marketplace for Limited Sneakers and Streetwear.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I have supplied around 10 watches from…

I have supplied around 10 watches from Swatch worth £3000 between Nov-Dec’23.They left me unpaid I have all the data screenshots, purchase proof, replies on mail.
Even tried to contact Moses, he blocked me on Instagram.
I have chats from the employees of edit ldn, Austin and Victoria as well.

12 December 2025
Unprompted review
The Edit LDN logo

Reply from The Edit LDN

Hi Jay,

Thank you for your review.

We are sorry for the previous experience that you have had with The Edit LDN prior to their administration.

We have requested some further information via Trustpilot.

Kind regards,
The Edit LDN Team

Rated 1 out of 5 stars

SCAMMERS

SCAMMERS! I ordered a dress which cost £127 with them never recieved it, when I queried with regards to the missing parcel and my refund, they replied a really cryptic strange message saying that they don't offer refunds and that the parcel will be destroyed. If I don't accept it on my end, I would definitely not recommend to shop with this company, I'm having to file a chargeback with my bank due to the inconvenience, scammers.

1 February 2026
Unprompted review
The Edit LDN logo

Reply from The Edit LDN

Hi Molly,

Thank you for your review.

We are sorry to read of the experience that you have had and you did not receive your parcel.

We have requested some information via Trustpilot to allow us to look into this feedback.

Kind regards,
The Edit LDN Team

Rated 1 out of 5 stars

Would give 0 stars if I could ordered…

Would give 0 stars if I could ordered trainers took money then never herd from them since tried to contact them twice with no reply would avoid don’t use it’s a scam

20 November 2025
Unprompted review
The Edit LDN logo

Reply from The Edit LDN

Hi James,

Thank you for your review.

We are sorry to read that you have not received your order.

We have requested some information via Trustpilot to allow us to look into this further.

Kind regards,
The Edit LDN Team

Rated 1 out of 5 stars

Outrageous buisness

Well well well….. the most outrageous company to ever sell/buy with. The biggest scammers and frauds of all time! DO NOT buy from them source your own from other platforms! You will be scammed or told to wait for your “product” avoid them at all costs i don’t know how they still have a business!

1 October 2025
Unprompted review
The Edit LDN logo

Reply from The Edit LDN

Hi Serena,

Thank you for your review.

Thank you for providing your feedback and we are sorry for any inconvenience that has been caused.

We have requested for some further information via Trustpilot.

Edit:
Thank you for sharing these details. Please could you edit your review to include your order number? This will help us further with your feedback.

Kind regards,
The Edit LDN Team

Rated 1 out of 5 stars

RIP - TheEditLdn -

Oh dear! Karma can be beautiful sometimes, just look at the state of these reviews. The Edit really thought they could fulfill these orders without the actual sellers that they scammed. The reason why people are not receiving their orders on time is because The Edit do not own any trainers to sell. When you order an item with The Edit, they then attempt to purchase the pair themselves (from eBay etc) with the intention of forwarding them onto the buyer. The problem they’re experiencing is that this process takes a long time. It’s not feasible without reliable consigners (unfortunately TheEditLondon ripped off their own batch of sellers), hence the terrible reviews across the board. Stay well away people, you do not need these scammers. Simply go and buy the item cheaper yourself from eBay/Laced/StockX etc.

1 September 2025
Unprompted review
The Edit LDN logo

Reply from The Edit LDN

Hi Stephen,

Thank you for your review.

Thank you for providing your feedback and we are sorry for any inconvenience that has been caused.

We have requested for some further information via Trustpilot.

Kind regards,
The Edit LDN Team

Rated 1 out of 5 stars

STAY AWAY FROM THESE SCAMMERS

STAY AWAY FROM THESE SCAMMERS. THEY WILL TAKE YOUR MONEY AND THEN REBRAND AS A NEW COMPANY.

YOU HAVE BEEN WARNED….

1 March 2025
Unprompted review
The Edit LDN logo

Reply from The Edit LDN

Hi David,

Thank you for your review.

We are sorry for the previous experience that you have had with The Edit LDN prior to their administration.

We have requested some further information via Trustpilot.

Kind regards,
The Edit LDN Team

Rated 1 out of 5 stars

SOLD ITEMS TO THEM AND THEY HAVEN'T PAID ME OUT

Sold multiple items to these guys via their consignment hub during December of 2023. They have to authenticate the item, send it out and once the customer return period has ended they take their fees and pay you out. After multiple delays, they didn't end up paying me at all after owing me almost £800

chasing this up now as they seem to have revamped their website and are replying to reviews on here

11 April 2024
Unprompted review
The Edit LDN logo

Reply from The Edit LDN

Hi Farid,

Thank you for your review.

We are sorry for the previous experience that you have had with The Edit LDN prior to their administration.

We have requested some further information via Trustpilot.

Kind regards,
The Edit LDN Team

Rated 1 out of 5 stars

DO NOT USE - SCAMMERS

DO NOT USE, SCAMMERS

Update to my previous review....
Still nothing. Now their AI can't even find my order, but someone will be in touch, days later and still nothing, no order, no contact, no nothing. Original order placed on 17/12/24 and paid for!
They respond to reviews on here asking for more details, you give it and if you're lucky they will respond and fill you with a line that the order is being processed and they will keep you up to date with any changes, but it is all lies.

17 December 2024
Unprompted review
The Edit LDN logo

Reply from The Edit LDN

Hi Mrs Bradford,

Thank you for your review and thank you for your ongoing patience whilst this matter was raised to our team.

Our team have received an update and this will be shared to you via your ongoing thread.

We are sorry for the inconvenience caused. Please be assured that your feedback has been noted.

Kind regards,
The Edit LDN Team

Rated 1 out of 5 stars

Disgusting service

Disgusting service, never shop with these liars / scammers. They will not even respond to you for months.

8 January 2025
The Edit LDN logo

Reply from The Edit LDN

Hi Frank,

Thank you for your review.

We are very sorry to read of the experience that you have had.

A member of the team will be in contact to offer you any assistance with any ongoing query or concern.

Kind regards,
The Edit LDN Team

Rated 1 out of 5 stars

Waited way too long

Waited way too long , had to give a Christmas present after Christmas .

2 January 2025
The Edit LDN logo

Reply from The Edit LDN

Hi Jamie,

Thank you for your review.

We are sorry to hear of the delay with your order. I can confirm we have issued a refund for your delivery charge.

Please allow for up to 3-5 working days for this to show in your account.

We sincerely apologise for this delay and for any inconvenience caused.

Kind regards, TheEditLDN.

Rated 1 out of 5 stars

No refunds or exchange

The fact you can’t exchange an item if it’s wrong is not good

30 December 2024
The Edit LDN logo

Reply from The Edit LDN

Hi Johnny,

Thank you for your review. We are sorry to hear that you received the wrong item.

I have reviewed this with our customer experience team, this has been confirmed to you that you have received the correct size.

The Edit LDN is a marketplace connecting buyers and sellers, as such we operate a no returns and no exchange policy. We do note this in our product listings, in our FAQs, and as well as within our terms and conditions.

If there are any questions regarding sizing prior to ordering, please do not hesitate to reach out to our team for support.

Kind regards, TheEditLDN.

Rated 1 out of 5 stars

Avoid this company by all costs!!!

Avoid this company by all costs!!!
Scammers, take money send no shoes. Reach out and they take days to respond then say they've sourced will send be there in 7 days. When the timeframe had passed I reached out again to be told still trying to source again days go by no response. Disgusting company i ordered as xmas present to be let down and now wait to see if I get refunded or not

30 December 2024
Unprompted review
The Edit LDN logo

Reply from The Edit LDN

Hi Cat,

Thank you for your review.

We are sorry to read that you have not received your trainers.

We have requested some further information via Trustpilot to allow us to look into this.

Kind regards,
The Edit LDN Team

Rated 1 out of 5 stars

You as a company need shutting down

You as a company need shutting down. I ordered trainers beginning of December paid 300 pound for them and can’t track them! You are ripping people off… and I will be contacting my local ombudsman to help me fight my case to get my money back… as it’s classed as long distance selling! I hope people will read this and never use your company!

3 December 2024
Unprompted review
The Edit LDN logo

Reply from The Edit LDN

Hi Nikki,

Thank you for your review.

We are sorry to read that you are not able to track your trainers.

We have requested some further information via Trustpilot to allow us to look into this.

Kind regards,
The Edit LDN Team

Rated 1 out of 5 stars

Still waiting on shoes from 14th of…

Still waiting on shoes from 14th of December told me they would be 10 days now they are saying 6/1 nearly 4 weeks since ordering,First and last buy.

14 December 2024
Unprompted review
The Edit LDN logo

Reply from The Edit LDN

Hi Ellie,

Thank you for your review.

We are sorry to read that you have not received your trainers.

We have requested some further information via Trustpilot to allow us to look into this.

Kind regards,
The Edit LDN Team

Rated 1 out of 5 stars

NEVER PURCHASE AGAIN.!!!!!

Very very upsettng and disappointing regarding my purchase for my grandson
Jordan 2024 retro fear tainers. Waited ages for delivery and when they finally arrived they were 2small. They cost me 187pds 70p plus postage.
I am a 75yr old lady on a small income and when i emailed t ask if i could return or exchange 4a larger size i was emailed bl stating that the policy is NO returns or NO refunds.
This is disgusting t say the least
as this xmas present now is totally useless just like the company. Thanku 4 spoiling an old ladies and a teenagers christmas. !!!

12 December 2024
The Edit LDN logo

Reply from The Edit LDN

Hi Carol,

Thank you for your review.

We are sorry that the received shoes do not fit as expected. We understand an experience like this can be very upsetting.

The Edit LDN is a marketplace connecting buyers and sellers, as such we operate a no returns and no exchange policy. We do note this in our product listings, in our FAQs, and as well as within our terms and conditions.

If there are any questions regarding sizing prior to ordering, please do not hesitate to reach out to our team for support.

We have noted your feedback regarding returns.

Kind regards,
The Edit LDN Team

Rated 1 out of 5 stars

Ordered trainers at £205 for the pair…

Ordered trainers at £205 for the pair for a Xmas gift, website said up to 10 days for delivery which was plenty of time to get to me. 20 days on and still no delivery. Got told they were sourced elsewhere and needed checking over by their team before sending out to me, and still waiting for that to happen. Shocking service and I'm actually scared at what is going to arrive should anything eventually arrive

23 December 2024
Unprompted review
The Edit LDN logo

Reply from The Edit LDN

Hi Dean,

Thank you for your review.

We are sorry to read that your trainers have not been dispatched as yet.

We have requested some further information via Trustpilot to allow us to look into this.

Kind regards,
The Edit LDN Team

Rated 1 out of 5 stars

Hi ordered trainers 11 December still…

Hi ordered trainers 11 December still not received them sent numerous messages and not 1 bit of update totally disappointing

11 December 2024
Unprompted review
The Edit LDN logo

Reply from The Edit LDN

Hi Stephen,

Thank you for your review.

We are sorry to read that you have not received your trainers yet.

We have requested some further information via Trustpilot to allow us to look into this.

Kind regards,
The Edit LDN Team

Rated 1 out of 5 stars

Very poor service I have ordered a pair…

Very poor service I have ordered a pair of trainers for my son for Christmas ordered on the 12th dec it says lead time was 10
Working days! I’ve used the chat service and it has told me that it’s on the way to the delivery depot but that has said that for days! I have also emailed and no reply. Disgusting service and there is no other way to contact them. Disappointing as they are a Christmas very bad service

22 December 2024
Unprompted review
The Edit LDN logo

Reply from The Edit LDN

Hi Sharon,

Thank you for your review.

We are sorry to read that you have not received your trainers.

We have requested some further information via Trustpilot to allow us to look into this.

Edit:
Thank you Sharon for kindly confirming these details.

We are very sorry for the delay with these trainers and we thank you for your continued patience whilst this has been raised with us. A member of the team will be in contact via your ongoing thread to offer you some further support.

Kind regards,
The Edit LDN Team

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