Jack Henry Group Reviews 

I recently bought a Mercedes C Coupe from Jack Henry Group. Arrived in perfect condition as described and the service given all the way through and after the sale was very responsive and helpful.

A special thank you to Simon which was my sale person and helped me through the process.

Emily

Received my new Range Rover today it’s really nice car the guy who delivered it was really helpful and professional also thanks to jack henry for all he did to get things sorted will definitely go back to them

Went to view a used BMW touring, car was exactly as described. Staff (Simon) was extremely helpful and knowledgeable without being pushy, gave me time on my own to look at the car thoroughly and helped me through the options available. Can’t recommend highly enough. Would definitely use again.( yes I bought the car!!!!)
Thanks to all at Jack Henry group!!!

We bought an evoque from Jack Henry recently, the purchase was smooth and the car was delivered to us in Yorkshire a few days later. Simon was very helpful with aftercare questions I had and we are very pleased with the car.

Laid back (no pushy sales people), very helpful, meticulous follow up and easy to deal with. Would thoroughly recommnend.

The experience from start to finish with was first class. Appointment made, greeted by Simon who gave me an overview of the car, then able to test drive it by myself, then to discuss valuations for my part exchange, and agree a deal. All done very calmly and professionally. Deposit taken and car delivered to my door within a few days. Simon kept in constant contact throughout the process and was great to deal with. Fantastic service, wouldn’t hesitate to recommend.

Excellent service and great car. Simon was very helpful and informative and the delivery service with Rob was superb

Simon Ward was so professional and so helpful - fantastic customer service - a real delight to work with.

Was Greeted by Simon a lovely gentleman, let us have the time to look at and drive the car. Top service provided by him. Top quality and high value top spec cars sold here. Highly recommend!!!

Simon made our buying experience a very smooth process, he stayed in constant contact and helped throughout our transaction. The sales pitch wasn’t pushy over bearing. We have recently purchased vehicles from Audi and JLR and this was buy far the easiest and most pleasant.

The fact they delivered my car to my door even though there based in Kent and am.in Rotherham and am very happy with my car what a received. Thanks to Simon at jack Henry group.

But after not even 2 month of owning the car its completely died on me to the point can't drive the car just what you need before Christmas and when paying a lot off money for the car you expect it to be reliable

Purchase of range rover back in May. From the Jack Henry group. They told us , Full history, when checking , the car it's hadn't been serviced at all for nearly 3 years. They continued to ignore my what app messages,, and my phone calls, so we took it further. Considering i have a recorded phone between myself and someone who works there that sold us the car, where he has even admited slipping through their hands. (Evidence sent to finance) and fraud action, motor ombudsman. Where he even admits it skipping through their hands he wasnt sure what happened. , we paid for the paint process, and doubt this was done either.

5months on, after back and forward with financial company , we have finaly won !!!

we have now had it confirmed, battery issues, stop start issues confirmed at selling. Consider I brought a car (BMW from them 6years ago, that blew up after 10k miles I thought I'd give them another chance. But I seriously regret my choice now after the disgusting behaviour of this company. Selling us an unchecked car. With young kids and being pregnant.

We're now going to seek more legal advice and Compensation. I seriously advise against using the dealership.

And then they now reply to us lying and trying to cover their backs, we've have screen shots and recording of phone calls, to be Ingored. The lied about service history. We have an engineer report. Stating they most sold us the car!!! I as mentioned when I cam back second time about my first car , it was discussed on the day the the guy who sold us the car. I asked fro my details on my BMW, to be ingored on that also.

I purchased a Range Rover Sport from Simon at Jack Henry Group Oct 2023 - delivered promptly , good value and very good customer service. I would recommend them fully.

Paul Taylor

Had a a great experience dealing with Simin. Smooth transaction and car delivered timeously. Highly
Recommend! Lameeze

I dealt with Simon @ Jack Henry and what a great, seamless process it was. I can't fault the service and the preparation they put into their cars.

A super relaxed environment and certainly a company i would buy from again.

Very smooth Transaction and easy communication and very Good Attention Response immediately to your Enquiry and Car was very Neat exactly as Described
💯 recommended

Smooth transaction with really friendly staff. Pleasant and honest negotiation and paid the agreed amount without any stress

Really relaxed place to buy a car, no pressure selling, they let you off on your own to test drive a car, we dealt with Simon, who was very helpful, they also gave us a good px price on our old car. Very good place for luxury cars

I was met at the train station and taken back after the visit, a nice touch.
Simon was very helpful and had the answers to my questions. All in all a good service , no complaints just a really nice , professional service.

We made enquiries about the Ford Ranger Raptor on the Sunday.We had a phone call that day answering all our questions as we were part ex our car. Simon was efficient and sent us a video of the Raptor. We had the Raptor delivered to our house on the Tuesday by a lovely friendly guy (sorry we can't remember his name as excitement had taken over by then). He came in and did all the paperwork and he enjoyed Yorkshire Tea ha ha. From the phone call to delivery we have had excellent service even a phone call the day after to ask if everything was okay with the Raptor. We love the monster truck and even I love driving it. Charlotte and Paul