Jack Henry Group Reviews 

469
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Quality business that provides an outstanding service. Simon went above and beyond to help me get my car on a tight turnaround and made it an enjoyable experience from start to finish. Highly recommen... See more

Rated 5 out of 5 stars

I honestly couldnt of had a better experience! Me and my son were welcomed and made to feel so comfortable at Jack Henry. The buying experience was relaxed yet extremely professional. I purchased a us... See more

Rated 5 out of 5 stars

My wife and I had an excellent experience at Jack Henry Group. I had spotted a lovely limited edition DS DS3 on Autotrader and when I called the dealership they were able to arrange a same-day viewing... See more

Rated 5 out of 5 stars

Browsing for cars I find interesting, came across Jack Henry Group. Initially made enquiry through Simon, really nice guy, knows everything about his stock and more, I never leave many reviews but cou... See more

Company details

  1. Car Dealer

Information provided by various external sources

Jack Henry Group is a family run business based in the heart of the Kent country side supplying a range of cars including Porsche, BMW, Mercedes, Audi, Landrover Having over 45 years' experience within the motor trade enables us to hand pick only the finest quality of second hand vehicles ranging from small run-arounds to prestige 4x4's. Over the years we have built very strong relationships within a network of dealers in the market meaning we can also source any car that you may have in your sites. Working from a 300 year old farm we are far from the normal dealership you will come across. One characteristic we pride ourselves on is our attention to detail when it comes to customer service. Every customer is different and has individual requirements which is why we operate an appointment only service, whereby a member of our team can provide you with a one to one meeting; as we understand how important your next vehicle purchase is. Most of our vehicles are available to be purchased on a flexible finance package to meet your specific needs. To enquire about further finance details on any of our vehicles or simply need a price on your part exchange - please get in touch with one of team on 01622 844479


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

469 reviews

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4.6

All reviews

(469)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought my wife’s Discovery Sport…

Bought my wife’s Discovery Sport online.
Very happy with the service and communication. Made very easy and non pressured by Paul the salesman we dealt with. Also an easy no fuss sale of my wife’s old car. Which was agreed after we purchased the new one. Would definitely consider buying from the team at Jack Henry again.

7 March 2024
Unprompted review
Rated 5 out of 5 stars

Returning customer

This is the second car I’ve bought from jack henry group and I can’t fault them. The Calibre of cars they sell could be quite intimidating to some, especially if you was going to buy a more affordable day to day car from their inventory.

That said Simon was down to earth, polite and very user friendly. Would definitely recommend them.

9 March 2024
Unprompted review
Rated 5 out of 5 stars

Great from start to finish

Simon was great to deal with from the start. I'm located 4 hours away but the service and communication were perfect it's made travelling so far worth it. Highly recommend jack Henry Group

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent buying experience

I recently bought a Range Rover Sport from Simon at Jack Henry Group. Simon was a delight to deal with throughout the buying process. Very honest, very helpful and arranged everything to work for both his and my timeframes. I love the car and I will buy another from Simon / this company in the future and I highly recommend this business for anyone that’s in the Parker for a premium brand high end pre-owned car!

29 February 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience buying from Jack Henry…

Great Experience buying from Jack Henry Group
We bought a lovely car from Jack Henry Group. Simon was very helpful and answered all our questions. The car was presented superbly a in a very professional way. There was no pressure on us at all to buy the car. We’re very happy and we will highly recommend anyone looking for a car to give Simon a call to check out their vehicles.

Many Thanks

Paul Carter.

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Dealt with Simon who was great

Dealt with Simon who was great. No pressure sales, quick responses and a beautiful car that is exactly as described. Delighted and will definitely use again.

20 January 2024
Unprompted review
Rated 5 out of 5 stars

I was looking to buy a nice car that I…

I was looking to buy a nice car that I like and I went a cross so many car dealers than I found the jack Henry group and I found the car I like which was a Mercedes Benz CLS as I’m happy with car.
Also I got a nice friendly service where I bought the car from them, I wish them the best with their Business.
Regards
Zardasht ( Zar ).

28 December 2023
Unprompted review
Rated 5 out of 5 stars

From the first telephone conversation…

From the first telephone conversation with Paul to delivery . First class service. Friendly, funny and nothing to much trouble and being informed every step of the purchase. Would recommend this company to anybody.

12 January 2024
Unprompted review
Rated 5 out of 5 stars

A pleasure to deal with everyone at…

A pleasure to deal with everyone at Jack Henry. Simon made sure the car was ready when I came to view and game me all the time in the world with no pressure . Rob who delivered it was a great ambassador for the company.

12 January 2024
Unprompted review
Rated 5 out of 5 stars

Thank Goodness I found this Dealer.

Browsing for cars I find interesting, came across Jack Henry Group. Initially made enquiry through Simon, really nice guy, knows everything about his stock and more, I never leave many reviews but couldn’t not really. Just great Customer Service and attention to detail & listens properly to what you’re after, making it a wonderful/pleasurable car buying experience!!!! Ty to EVERYONE @ Jack Henry Group.

20 December 2023
Unprompted review
Rated 5 out of 5 stars

I was really impressed with professionalism

I was really impressed with Paul and the Jack Henry Group, the car is perfect and I love it, the service I got from the team was as perfect as the car.

Whilst the dealership isn't local to me, I would go back and purchase a car from them again in the future, I wasn't just a "number" I was dealt with professionally, courteously and even managed to have a joke with Paul, it wasn't stressful at all.

21 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

From the first phone call, it was a pleasure. Nothing was to much trouble, everything was sorted fast, due to having the car delivered on my partners birthday.

Would highly recommend this company, and will definitely be doing business in the future with them. A big thanks to you all my partner was over the moon.

Scott

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Jack Henry Group car purchase

I have just bought a car from the Jack Henry Group, from their sales consultant Simon. This is the first time I have bought a car on my own since the loss of my husband. Simon was professional, knowledgeable, helpful kind and not pushy. I am delighted with my new car and can’t wait to drive it in 5 weeks when my broken collar bone has healed.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Buying unseen, I needn’t have worried!

This was the first time I had bought a car unseen so customer service and information was essential to me! I needn’t have worried Simon was helpful from the off, sending me a video and service records right away. Subsequently I was able to get all my often searching questions answered quickly and honestly. The upshot, I’m very happy with the car, the price, and the service I have received. A big thanks to Simon and the team at Jack Henry Group.

23 November 2023
Unprompted review

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