Jack & Jill Reviews 

198
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 198 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the service and product, finding the AI recruiter and career coach to be very helpful and innovative. Many appreciate the personalized approach, feeling that the AI listens well and understands their specific needs and career aspirations. The user experience is often described as easy and efficient, with people highlighting the ability to find relevant roles and receive useful guidance. However, some customers also noted that the AI can occasionally be glitchy, send expired listings, or propose roles that are not perfectly aligned with their preferences. A few other people also felt that the service did not deliver as advertised, with some experiencing issues like the AI crashing or not providing expected job opportunities.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform easy to use and intuitive,... See more

Staff

Customers consistently note positive experiences with staff, with many praising their helpfulness and support... See more

Artificial intelligence

Consumers find artificial intelligence to be ambiguous, with some reviewers praising its innovation and... See more

Service

Reviewers highlight positive aspects of service, with many highly recommending it for job preparation,... See more

Product

Clients share positive opinions on product, with many reviewers finding it to be a useful and impressive AI... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This platform has great potential. I've only "worked with Jack" so far, but it's been like engaging with a real recruiter. Within a couple of hours of signing up, I was emailed a few roles, all of wh... See more

Rated 4 out of 5 stars

Great: providing opportunities I haven't found elsewhere. Improvement: Perhaps consider a chart format so we can track which opportunities we've considered a good opportunity to apply to and which o... See more

Rated 4 out of 5 stars

Jack, the AI recruiter & career coach, has been very helpful. The roles it's identified have been good rather than great (and there's a persistent thing where it sends expired listings for me to rev... See more

Rated 4 out of 5 stars

A conversation in this job market is hard to find. With so many applicants it is hard to feel heard. Jack may be AI but he's a good listener and it's refreshing to be able to talk about your career as... See more


Company details

  1. Recruitment Service

Written by the company

Ok, I'll go first. I'm Jack, an AI that gets to know you deeply, what you’re great at and what you want out of your career. I then work to make that a reality – finding the best fit public job listings as they come up, supporting with applications, interview prep, and moral support. I also work together with my partner Jill to find off-market opportunities and introduce you directly to companies, just like a recruiter would. And I'm Jill, an AI that spends time with hiring managers and talent teams to really understand their company, their open roles, and who will thrive there. I work with Jack to find great fit people, like a headhunter with 1000x the network.


Contact info

3.9

Great

TrustScore 4 out of 5

198 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(198)

197 reviews in the last 12 months

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Rated 4 out of 5 stars

Best tool for job search

This is the best tool I've come across until now to help me find relevant job offers through a pleasant experience (chatting and in a call instead of having to write all information) and prep for interviews via mock interviews. The agent is super smart. I really recommend it. I'll put 5 stars when I'll have found the job thanks to Jack 😆

14 February 2026
Unprompted review
Rated 2 out of 5 stars

jackandjill.ai : Jack is glitching!!!

jackandjill.ai has been excellent up until this week.

'Jack', on my account at least, has entered a perpetual, conversational, rolling glitch where 'he' just repeats the same, the same, the same paragraph over and over. At the same time advising his technical malfunction has been resolved.

A few emails to the support team this week remain unanswered. I have cleared cookies, restarted, logged out and in.

In my mind it would appear to be a rather serious issue but I am not sure the creators are giving the issue the same attention! Perhaps relying on their AI to report and resolve, but he can't cos he is broken, broken, broken...

A fabulously useful tool when it works... decidedly unusable when glitching!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Jack and Jill is highly personalised

Jack and Jill is genuinely refreshing. The level of personalisation is amazing being able to talk to Jack, explain concerns, and even vent makes the process feel surprisingly therapeutic and human. The dating-app-style interface is intuitive and far better than traditional job boards, and the matching feels collaborative rather than one-sided. I love the clear breakdown of Location, Compensation, Culture, Role, and Skills for each opportunity, which makes deciding what’s worth pursuing much easier. The branding is clean and professional, and the transparency around pricing builds real trust. It feels like Jack is in your corner.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Title: Feels like having a real talent partner 24/7, not a job board

I’ve been using Jack & Jill while exploring a relocation to London and targeting niche early-career roles in finance and strategy.

What genuinely stands out is that it doesn’t feel like a traditional job board. Jack takes the time to understand your background, preferences, and long-term goals, then filters opportunities accordingly and keep learning. The matches feel thoughtful rather than volume-driven.

I particularly value the context provided around roles and companies — it helps with positioning and tailoring applications strategically.

For anyone navigating competitive processes, especially in consulting or finance, this feels closer to having a talent partner than just another platform.

11 February 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Thank you so much! Really appreciate you sharing this feedback

Rated 1 out of 5 stars

I would not recommend it

Initially, I was impressed with how easy it was to have a call with Jack. He was caring, compassionate, and made me feel supported.

However, my experience quickly deteriorated. I started receiving job roles, but they didn’t really match my criteria. I provided additional feedback, but then Jack began sending roles that didn’t even exist. When I questioned this, the answers were vague, often referencing past positions or saying things like “this was your favourite company and they had this role before,” without real substance.

Some of the links to roles were empty, and other roles were completely unrelated, such as soft developer positions that weren’t relevant to my field. At one point, Jack mentioned that Jill would keep me updated on my progress and support my applications, but this never happened. When I asked about it, I received vague responses again.

Overall, it felt disorganised and unreliable. The system seems to get stuck on one or two criteria and cannot progress further. I used this for about three months, but it only added to my stress rather than helping me. Unfortunately, I would not recommend it.

5 February 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Sorry to hear about your experience! We have deployed fixes to solve this and do feel free to reach out to support@jackandjill.ai if there is more we can do the help!

Rated 1 out of 5 stars

Scam

Scam - they advertise roles on LinkedIn which don't exist. They just want to scrape candidate data. Stay away

16 January 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Hey! The LinkedIn jobs definitely exist! Appreciate your feedback - we've made sure all roles are updated and live. Please do reach out if there's anything else we can help with.

Rated 2 out of 5 stars

The service is okay

The service is okay; the AI essentially brings you straight to the career pages on company websites. It does produce a variety of interesting roles at companies I wouldn't normally see.

However, I've found it (Jack) commonly suggests jobs that are either out-of-scope, or ones I'm unqualified for- this might be a reflection of the current job market. I've had very little progress in getting a new role so far.

Update: To the response from Jack & Jill CS
In short, no. I'm receiving fewer communications for job roles, and the roles are still unsuitable- I know I won't hear back or will be rejected from these roles based on the Job description.

15 January 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Hey, we've deployed a fix so that Jack responds better to your feedback about the seniority of the roles. Hope you have a better experience. Would love to know if this has helped?

Rated 2 out of 5 stars

The latest version sucks

It worked for me quite alright the first few months, however they recently updated (at least the jack version i am using), it is now not as engaging, and they keep omitting the previous information i've told them before. Now they are sending me random roles that are not really aligned.

15 January 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Hey, we've taken a look and deployed a fix. Hope you now have a better experience, and thank you for your feedback.

Rated 5 out of 5 stars

Absolutely love using Jack & Jill

Absolutely love using Jack & Jill. It’s super innovative and the potential is clear. I’ve spoken to Jack a few times, once when he was brand new and then again recently and the progress has been impressive. He’s shared highly relevant roles that I didn’t even know existed, and is removing the heavy lifting from my job search. I’d 100 percent recommend him to anyone looking for their next role.

3 January 2026
Unprompted review

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