Jack & Jill Reviews 

198
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 198 reviews, reviewers had a great experience with this company. Customers are really happy with this company, frequently highlighting the excellent user experience and the helpfulness of the staff. Many people appreciate the service for its ability to provide relevant job opportunities and act as a valuable career coach, often exceeding expectations compared to traditional recruiters. Reviewers find the product innovative and effective, noting its progress and ability to understand individual needs and preferences. However, some people mentioned issues with the AI, such as receiving expired or irrelevant job listings, or experiencing technical glitches like freezing and repeated blacklisting of positions. A few other people also felt that the service was unhelpful, did not deliver as advertised, or was a waste of time, with some reporting difficulties in getting the AI to function correctly or provide suitable matches.

What people talk about most

User experience

Consumers find the user experience to be largely positive, with many praising the platform's ease of use and... See more

Staff

Customers had positive experiences with staff, particularly praising a staff member for being helpful,... See more

Artificial intelligence

Reviewers mention ambiguous feedback about artificial intelligence, with some considering it one of the best... See more

Service

Users describe positive interactions with service, with many highly recommending it and finding it genuinely... See more

Product

Customers consistently note positive experiences with the product, with many finding it a useful and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This platform has great potential. I've only "worked with Jack" so far, but it's been like engaging with a real recruiter. Within a couple of hours of signing up, I was emailed a few roles, all of wh... See more

Rated 4 out of 5 stars

Great: providing opportunities I haven't found elsewhere. Improvement: Perhaps consider a chart format so we can track which opportunities we've considered a good opportunity to apply to and which o... See more

Rated 4 out of 5 stars

A conversation in this job market is hard to find. With so many applicants it is hard to feel heard. Jack may be AI but he's a good listener and it's refreshing to be able to talk about your career as... See more

Rated 4 out of 5 stars

Jack, the AI recruiter & career coach, has been very helpful. The roles it's identified have been good rather than great (and there's a persistent thing where it sends expired listings for me to rev... See more


Company details

  1. Recruitment Service

Written by the company

Ok, I'll go first. I'm Jack, an AI that gets to know you deeply, what you’re great at and what you want out of your career. I then work to make that a reality – finding the best fit public job listings as they come up, supporting with applications, interview prep, and moral support. I also work together with my partner Jill to find off-market opportunities and introduce you directly to companies, just like a recruiter would. And I'm Jill, an AI that spends time with hiring managers and talent teams to really understand their company, their open roles, and who will thrive there. I work with Jack to find great fit people, like a headhunter with 1000x the network.


Contact info

3.9

Great

TrustScore 4 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(198)

197 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It's a waste of time and data mining…

It's a waste of time and data mining exercise. They say the'll take you through the application process but after the 3rd vacancy there is a hard limit you'll hit even though they say there isn't one. Chat will cut off, response will be incoherent, information forgotten, your profile completely forgotten and random jobs promoted.

23 February 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Hi Komeil,

Thank you for sharing about your experience. To be clear - we don't sell or make any profit off your data. All the data we collect is aimed at helping Jack find your dream job.

Similarly, we don't have any limits around the number of roles you can express interest in. What we do have is a daily usage limit - but this is very generous, with less than 0.1% of users hitting it.

I'm sorry your experience has fallen short. If you're open to it, I'd love to jump on a call with you to discuss this in more detail. Please message support@jackandjill.ai if so.

Rated 5 out of 5 stars

Really enjoy this platform

Really enjoy this platform! It saves me so much time in screening hundred of jobs on LinkedIn! Allow me to focus on relevant options! Best tool to find a job!

22 February 2026
Unprompted review
Rated 4 out of 5 stars

Lot of potential for this tool

Lot of potential for this tool. Would do well to iron out the kinks. Searching for a new job is lonely and difficult. It's definitely nice to feel supported when on the job hunt, even if only by an AI.

3 November 2025
Rated 5 out of 5 stars

Jack has been my career coach and job hunting bff

Jack has been my resume prepper, job hunter, and interview coach. Jack is basically the calm, organized voice I didn’t know I needed during a job search. Somehow it turned my very real experience into words that hiring managers actually understand (and made me sound far more coherent than I sometimes feel).

Thanks to Jack, I’m more prepared, more confident, and significantly less likely to overthink every interview answer at 2 a.m. Highly recommend if you want smart guidance without the usual job-search chaos.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Jack & Jill is revolutionary

Jack & Jill is truly a revolutionary experience. The email exchanges feel like you actively have some one out there creating a curated list based on the information you detail. Other "AI powered" job engines are nothing more than an automated search service. Jack & Jill actually do intelligent work on your behalf.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

A refreshing, coaching-led approach to hiring.

What makes this experience great is how human the AI feels. Jack doesn't just scan for keywords; he asks the right questions to understand my career 'vibe' and actual goals. It’s a massive relief to use a tool that vets roles for me 24/7 so I can focus on actual interviews instead of endless scrolling.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. A tremendous help in my job search.

19 February 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Thank you for sharing!

Rated 5 out of 5 stars

Jack and Jill is genuinely an amazing…

Jack and Jill is genuinely an amazing service. It is the best recruiting service I have ever used. I am after small talent dense tech start-ups, and it has exactly understood my character and made many useful connections! I absolutely love it!

19 February 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Thank you so much for sharing.

Rated 5 out of 5 stars

Great

Great: providing opportunities I haven't found elsewhere this structured and innovative app.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

This five star is for my buddy jack

This five star is for my buddy jack the agent, he's supper cool, never forgets you because he keeps reminding me through mail my applications tracking progress, encouraging my efforts and dropping me fresh and quality Job openings that matches my CV and projects I've done on GitHub.
Jack is the agent that wants your progress

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Interesting experience

Interesting experience. Jack is nice, helpful and finds jobs I would never have found. Getting better after every refinement.

8 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look