Jack & Jill Reviews 

199
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 198 reviews, reviewers had a great experience with this company. Customers consistently praise the innovative service and product, finding it highly effective for job searching and career coaching. Many appreciate the AI's ability to understand their needs, provide relevant job opportunities, and offer valuable advice. Reviewers often describe the experience as engaging and personalized, feeling like they are interacting with a human recruiter who genuinely cares about their aspirations, significantly improving upon traditional methods. However, some customers also noted occasional issues with the AI's functionality, reporting instances where the system was glitchy, crashed, or did not respond as expected. A few other people felt that job suggestions were sometimes irrelevant or that the service did not consistently deliver the promised opportunities, leading to frustration.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform easy to use and intuitive,... See more

Staff

Customers consistently note positive experiences with staff, with many praising their helpfulness and support... See more

Artificial intelligence

Consumers find artificial intelligence to be ambiguous, with some reviewers praising its innovation and... See more

Service

Reviewers highlight positive aspects of service, with many highly recommending it for job preparation,... See more

Product

Clients share positive opinions on product, with many reviewers finding it to be a useful and impressive AI... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This platform has great potential. I've only "worked with Jack" so far, but it's been like engaging with a real recruiter. Within a couple of hours of signing up, I was emailed a few roles, all of wh... See more

Rated 4 out of 5 stars

Great: providing opportunities I haven't found elsewhere. Improvement: Perhaps consider a chart format so we can track which opportunities we've considered a good opportunity to apply to and which o... See more

Rated 4 out of 5 stars

Jack, the AI recruiter & career coach, has been very helpful. The roles it's identified have been good rather than great (and there's a persistent thing where it sends expired listings for me to rev... See more

Rated 4 out of 5 stars

A conversation in this job market is hard to find. With so many applicants it is hard to feel heard. Jack may be AI but he's a good listener and it's refreshing to be able to talk about your career as... See more


Company details

  1. Recruitment Service

Written by the company

Ok, I'll go first. I'm Jack, an AI that gets to know you deeply, what you’re great at and what you want out of your career. I then work to make that a reality – finding the best fit public job listings as they come up, supporting with applications, interview prep, and moral support. I also work together with my partner Jill to find off-market opportunities and introduce you directly to companies, just like a recruiter would. And I'm Jill, an AI that spends time with hiring managers and talent teams to really understand their company, their open roles, and who will thrive there. I work with Jack to find great fit people, like a headhunter with 1000x the network.


Contact info

4.0

Great

TrustScore 4 out of 5

199 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.0

All reviews

(199)

198 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely love using Jack & Jill

Absolutely love using Jack & Jill. It’s super innovative and the potential is clear. I’ve spoken to Jack a few times, once when he was brand new and then again recently and the progress has been impressive. He’s shared highly relevant roles that I didn’t even know existed, and is removing the heavy lifting from my job search. I’d 100 percent recommend him to anyone looking for their next role.

3 January 2026
Unprompted review
Rated 1 out of 5 stars

Jack and Jill

Jack and Jill

It seems you have tumbled down the hill !

So much for your AI - first it said I am verified, then failed to move to the next screen, and then told the verification process had failed....

kind regards

Richard

2 January 2026
Unprompted review
Rated 4 out of 5 stars

This platform has great potential.

This platform has great potential.
I've only "worked with Jack" so far, but it's been like engaging with a real recruiter. Within a couple of hours of signing up, I was emailed a few roles, all of which were relevant to my search, and included a couple of roles which I hadn't yet seen advertised elsewhere. Jack also provided some CV related guidance which was useful.

21 October 2025
Rated 4 out of 5 stars

This was something new and innovative…

This was something new and innovative and after some time working back and forward it actually produced some great results, but by then I had already found a new role. If I'd have known about it earlier that would have been great. I think it's really useful to have it searching in the background once a month for me now.

1 September 2025
Rated 4 out of 5 stars

a good support for your job search

It is a useful AI as it gives you roles you might not have thought about. However the roles are sometimes a bit off, for example proposing roles outside of your country. So a good support but would need some fine tuning. It does mimic a human conversation which is a good point too.

19 December 2025
Rated 5 out of 5 stars

A great product that is actually…

A great product that is actually solving a genuinely unmet need using AI, and not just putting a branded wrapper over ChatGPT.

The team are really responsive and shipping incredibly fast - the product has come on leaps and bounds even in the short period I've been using it. Would recommend it to anyone either seeking a new role or hiring new talent - the best new service I've come across for a very long time.

19 December 2025
Rated 5 out of 5 stars

I would recommend Jack and Jill to…

I would recommend Jack and Jill to anyone looking for work. It has helped me find opportunities I would have otherwise missed, including interviewing for a role I would love to have. Plus there are some new features which look great too.

19 December 2025
Rated 3 out of 5 stars

A very good concept but needs…

A very good concept but needs improvement like I received the job links that were either broken or no longer active and had to reiterate my requirements several times

1 October 2025
Rated 5 out of 5 stars

Jack

Jack is great he is targeted and seeks out my needs. His gentle reminder emails are motivating

19 December 2025

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