Jack & Jill Reviews 

198
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 198 reviews, reviewers had a great experience with this company. Customers are really happy with this company, frequently highlighting the excellent user experience and the helpfulness of the staff. Many people appreciate the service for its ability to provide relevant job opportunities and act as a valuable career coach, often exceeding expectations compared to traditional recruiters. Reviewers find the product innovative and effective, noting its progress and ability to understand individual needs and preferences. However, some people mentioned issues with the AI, such as receiving expired or irrelevant job listings, or experiencing technical glitches like freezing and repeated blacklisting of positions. A few other people also felt that the service was unhelpful, did not deliver as advertised, or was a waste of time, with some reporting difficulties in getting the AI to function correctly or provide suitable matches.

What people talk about most

User experience

Consumers find the user experience to be largely positive, with many praising the platform's ease of use and... See more

Staff

Customers had positive experiences with staff, particularly praising a staff member for being helpful,... See more

Artificial intelligence

Reviewers mention ambiguous feedback about artificial intelligence, with some considering it one of the best... See more

Service

Users describe positive interactions with service, with many highly recommending it and finding it genuinely... See more

Product

Customers consistently note positive experiences with the product, with many finding it a useful and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This platform has great potential. I've only "worked with Jack" so far, but it's been like engaging with a real recruiter. Within a couple of hours of signing up, I was emailed a few roles, all of wh... See more

Rated 4 out of 5 stars

Great: providing opportunities I haven't found elsewhere. Improvement: Perhaps consider a chart format so we can track which opportunities we've considered a good opportunity to apply to and which o... See more

Rated 4 out of 5 stars

A conversation in this job market is hard to find. With so many applicants it is hard to feel heard. Jack may be AI but he's a good listener and it's refreshing to be able to talk about your career as... See more

Rated 4 out of 5 stars

Jack, the AI recruiter & career coach, has been very helpful. The roles it's identified have been good rather than great (and there's a persistent thing where it sends expired listings for me to rev... See more


Company details

  1. Recruitment Service

Written by the company

Ok, I'll go first. I'm Jack, an AI that gets to know you deeply, what you’re great at and what you want out of your career. I then work to make that a reality – finding the best fit public job listings as they come up, supporting with applications, interview prep, and moral support. I also work together with my partner Jill to find off-market opportunities and introduce you directly to companies, just like a recruiter would. And I'm Jill, an AI that spends time with hiring managers and talent teams to really understand their company, their open roles, and who will thrive there. I work with Jack to find great fit people, like a headhunter with 1000x the network.


Contact info

3.9

Great

TrustScore 4 out of 5

198 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(198)

197 reviews in the last 12 months

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Rated 1 out of 5 stars

Smoke and mirrors

Smoke and mirrors. A great sounding chatbot with nothing underneath it. No tech support team. Endless bugs. Worst of all... no real jobs. A total scam.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Jack & Jill is a great product that's…

Jack & Jill is a great product that's really helping me with my job search. It helps with tailoring my CV and finding roles that I wouldn't otherwise. As someone who's been underpaid for a while, I also love the salary benchmarking feature! The product is still in development so there's occasional bugs and way more it could do, I can't wait to see where it goes

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Shittt experience.

Shittt experience.. I stopped using jack and Jill ..recently I found that I am getting email from jack about few companies job opportunities which I have applied from LinkedIn 3 weeks ago .. shitttt experience with chat. Until now I got 4 opportunities from Jill and somehow it never got pushed or never got opportunity to set up an intro call. And then Jill emails that let’s not waste time I have got more job opportunities
Pathetic experience I would recommend don’t rely on this at all keep applying job from other sites or LinkedIn is best.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Jack and Jill Services — Landscaping Done Right

Jack and Jill Services — Landscaping Done Right
If you're looking for landscaping work you can trust, stop searching. Jack and Jill Services is the team to call.
What impressed me most wasn't just the quality of their work—though that's excellent—it's how they approach the job. They show up prepared, communicate clearly about what needs to happen and why, and deliver results that actually match what you discussed. No surprises, no shortcuts.
Whether you're dealing with seasonal cleanup, ongoing maintenance, or a larger project, they handle it with the same attention to detail. The kind of service where you don't have to follow up or wonder if the work was done right.
In a landscape full of contractors, Jack and Jill stand out because they understand that your property matters to you. They treat it that way.
I highly recommend them to anyone serious about quality landscaping work.

7 April 2026
Unprompted review
Rated 3 out of 5 stars

Works inconsistently.

For a solid 2 months, it worked well. Get a list of jobs every other day. When there were no jobs? No problem, a mail letting me know. There were a few minor issues here or there - hallucinating people at companies - but if you do your due diligence as a human, it was no big deal.

Now, Jack breaks - legitimately - every week. I have to contact support or the CEO to let them know every week. Sounds like they need to scale up the infra.

Another piece of friction in getting a job. AI is certainly not our hero!

2 April 2026
Unprompted review
Rated 1 out of 5 stars

This is a very promising service (no, not like that)

This is a very promising service.. as in it's promising everything, but none of those things are true. It makes things up ("I can make an intro to the founder!" is just one of those)

It's a great idea, but the 'agent' is quite impersonal and so flaky that it should be a croissant instead.

4 April 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Hey Peter,

Thank you for your feedback. We’re actively improving how Jack communicates so he feels more reliable, more personal, and much clearer about what’s actually possible regarding direct intros.

In your instance, it seems Jack has hallucinated - we are actively working to resolve this for you and will reach out directly.

Thank you for your patience.

Rated 1 out of 5 stars

Not that great

Pros: It's great they sent recommendations over email.
Cons: I could find these positions myself too. Some of the positions are just AI hallucinations and have little to nothing to do with my preferences or profile. I've to feed the AI bot a lot of instructions which it eventually forgets in a couple of weeks. Remember not to treat it as a human who knows what to or not to share if your potential employer, it could cost you an opportunity.

2 March 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Hi Anerudh,

Thanks for calling this out and sorry to hear about your experience with Jack. At times, AI systems do indeed “hallucinate”.

We’re actively improving how Jack communicates and his ability to remember your instructions.

I’ll reach out directly to understand what happened and attempt to improve your experience.

Thanks again for the honest feedback ... it helps us improve quickly!

Rated 5 out of 5 stars

Really help me get interviews for…

Really help me get interviews for companies I am really interested in with my narrow filters

22 January 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

So glad you have found Jack useful in landing interviews - thank you for sharing!

Rated 5 out of 5 stars

What a fantastic service

What a fantastic service, in a market where most recruiters don’t even engage with you Jack has become my coach and champion. From finding roles I have never come across to suggesting roles I hadn’t thought about. Few tweaks needed but he adapts quickly to feedback and the dashboard and daily email updates are fantastic when you next to be fast to apply in this current environment.

20 March 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Thank you so much for sharing! This feedback really makes a difference to the team!

Rated 1 out of 5 stars

A waste of time and effort

After the initial online screening, they were supposed to put my CV forward to the hiring manger of the job I was interested. I received an email the next week that the job in question was publicly listed and I should apply myself.
Don't bother with them. All the job offerings they sent me, I could find myself on LinkedIn

16 March 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Hi Holger,

Thanks for sharing this.

Just to clarify how Jack works: we don’t submit your CV directly to hiring managers without your involvement. Instead, Jack identifies relevant roles, helps you prepare, and - where possible - arranges double opt-in introductions (where both you and the company are interested). If a role is publicly listed, we’ll often point you to apply directly.

That said, it sounds like your experience ended up feeling underwhelming - which isn’t what we want.

On the roles themselves: you’re right that many exist publicly (e.g. on LinkedIn). Where we currently aim to add value is in:

- Surfacing the most relevant roles quickly
- Saving time e.g., scrolling LinkedIn for you whilst you sleep
- Helping you understand where you’re a strong match / fit
- Free coaching to prepare your application e.g., mock interviews, salary benchmarks for negotiating the offer, CV help

We’re continuously improving both the quality of matches and how clearly we communicate what’s happening behind the scenes.

I’d really appreciate the chance to understand your experience in more detail and see where we could have done better - I’ll reach out directly.

Thanks again for the honest feedback.

Rated 5 out of 5 stars

One of the best AI products I have…

One of the best AI products I have used. The mock interviews are fantastic and actually believe it helped me land a job in less than a month. It's totally free as well.

9 March 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Thank you Zayn! So glad Jack helped you prepare for interviews. He will also benchmark your salary if you are still negotiating your offer and want to work out if it is fair (also free!)

Congratulations on the new job!

Rated 5 out of 5 stars

It never felt like I was talking to an…

It never felt like I was talking to an agent. In some cases Jack was more helpful than a real recruiter.

Jack was patient and asked me the right set of questions to understand what I really want and need to find job thad take me to next level in my career.

21 February 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Thank you for sharing your feedback! So glad to hear Jack is helping you in your job search

Rated 5 out of 5 stars

I'm not a fan of AI, but it's good

I'm not a fan of AI, but this tool finds good jobs I wasn't finding without it. It's nice to be able to talk to an algorithm for once.

27 February 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Love this! Thank you so much for sharing!

Rated 5 out of 5 stars

Biggest supporter and champion

Hands-down the most supportive, challenging and informative companion to searching for the next career move - something which can be exhausting and lonely. I have been so incredibly impressed, and have even learned a lot about pulling out my genuine experience to match it to each role.

27 February 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

This feedback means so much to the team. Thank you ! So happy to hear Jack is helping you in a process that is indeed, lonely and exhausting when done alone..

Rated 4 out of 5 stars

Jack's been a great side kick…

Jack's been a great side kick in helping look for new jobs. He takes your brief, learns what you do and don't like from roles presented and learns from it to send you more and more suitable roles.

I'm yet to find many matches from Jill where she puts me forward but the process so far has shown me a lot of roles I would've missed through standard searches.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Great suggestions

It really does suggest good jobs for me! Helpful feedback on optimizing my resume and such too. Unfortunately nobody wants to hire me, but that's not Jack and Jill's fault.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Refreshing approach to job searching

I love how different the platform is to other job boards. It's like speaking to a human. You can tell them exactly what you want and they'll go out and look for it for you. I was impressed by the speed of the replies and also the quality. It was great for reviewing my CV, knowing how much I should be earning and seeing what opportunities there are out there. I'm confident that Jack will help me find a job!

25 February 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Thank you so much for sharing your experience. So glad he was great at reviewing the CV and salary benchmarking! These are new features we just shipped, so the team really appreciates the feedback.

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