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Review summary

Created with AI, based on recent reviews

Looking at 173 reviews, reviewers had a great experience with this company. Customers praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with the artificial intelligence, mentioning that it occasionally provided irrelevant job suggestions or experienced glitches. A few other people also felt that the app could be improved, citing problems with functionality and responsiveness.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting the intuitive platform and... See more

Staff

Consumers find staff to be positive. Many reviewers praise the staff, particularly a specific staff member,... See more

Artificial intelligence

Reviewers mention ambiguous feedback about artificial intelligence. Many customers praise the AI for being... See more

Service

People report positive experiences with service. Customers highlight the quality of work, clear... See more

Application

Customers consistently note positive experiences with the app, finding it a great tool for job applications.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great: providing opportunities I haven't found elsewhere. Improvement: Perhaps consider a chart format so we can track which opportunities we've considered a good opportunity to apply to and which o... See more

Rated 4 out of 5 stars

This platform has great potential. I've only "worked with Jack" so far, but it's been like engaging with a real recruiter. Within a couple of hours of signing up, I was emailed a few roles, all of wh... See more

Rated 4 out of 5 stars

Jack, the AI recruiter & career coach, has been very helpful. The roles it's identified have been good rather than great (and there's a persistent thing where it sends expired listings for me to rev... See more

Rated 5 out of 5 stars

Jack & Jil is impressive. The conversation is natural, quick, and surprisingly human. What stood out to me most is how well it adapts to your CV and the questions it asks to understand the things you... See more


Company details

  1. Recruitment Service

Written by the company

Ok, I'll go first. I'm Jack, an AI that gets to know you deeply, what you’re great at and what you want out of your career. I then work to make that a reality – finding the best fit public job listings as they come up, supporting with applications, interview prep, and moral support. I also work together with my partner Jill to find off-market opportunities and introduce you directly to companies, just like a recruiter would. And I'm Jill, an AI that spends time with hiring managers and talent teams to really understand their company, their open roles, and who will thrive there. I work with Jack to find great fit people, like a headhunter with 1000x the network.


Contact info

3.9

Great

TrustScore 4 out of 5

172 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 51% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Really help me get interviews for…

Really help me get interviews for companies I am really interested in with my narrow filters

22 January 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

So glad you have found Jack useful in landing interviews - thank you for sharing!

Rated 5 out of 5 stars

What a fantastic service

What a fantastic service, in a market where most recruiters don’t even engage with you Jack has become my coach and champion. From finding roles I have never come across to suggesting roles I hadn’t thought about. Few tweaks needed but he adapts quickly to feedback and the dashboard and daily email updates are fantastic when you next to be fast to apply in this current environment.

20 March 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Thank you so much for sharing! This feedback really makes a difference to the team!

Rated 1 out of 5 stars

A waste of time and effort

After the initial online screening, they were supposed to put my CV forward to the hiring manger of the job I was interested. I received an email the next week that the job in question was publicly listed and I should apply myself.
Don't bother with them. All the job offerings they sent me, I could find myself on LinkedIn

16 March 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Hi Holger,

Thanks for sharing this.

Just to clarify how Jack works: we don’t submit your CV directly to hiring managers without your involvement. Instead, Jack identifies relevant roles, helps you prepare, and - where possible - arranges double opt-in introductions (where both you and the company are interested). If a role is publicly listed, we’ll often point you to apply directly.

That said, it sounds like your experience ended up feeling underwhelming - which isn’t what we want.

On the roles themselves: you’re right that many exist publicly (e.g. on LinkedIn). Where we currently aim to add value is in:

- Surfacing the most relevant roles quickly
- Saving time e.g., scrolling LinkedIn for you whilst you sleep
- Helping you understand where you’re a strong match / fit
- Free coaching to prepare your application e.g., mock interviews, salary benchmarks for negotiating the offer, CV help

We’re continuously improving both the quality of matches and how clearly we communicate what’s happening behind the scenes.

I’d really appreciate the chance to understand your experience in more detail and see where we could have done better - I’ll reach out directly.

Thanks again for the honest feedback.

Rated 5 out of 5 stars

One of the best AI products I have…

One of the best AI products I have used. The mock interviews are fantastic and actually believe it helped me land a job in less than a month. It's totally free as well.

9 March 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Thank you Zayn! So glad Jack helped you prepare for interviews. He will also benchmark your salary if you are still negotiating your offer and want to work out if it is fair (also free!)

Congratulations on the new job!

Rated 5 out of 5 stars

It never felt like I was talking to an…

It never felt like I was talking to an agent. In some cases Jack was more helpful than a real recruiter.

Jack was patient and asked me the right set of questions to understand what I really want and need to find job thad take me to next level in my career.

21 February 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Thank you for sharing your feedback! So glad to hear Jack is helping you in your job search

Rated 5 out of 5 stars

I'm not a fan of AI, but it's good

I'm not a fan of AI, but this tool finds good jobs I wasn't finding without it. It's nice to be able to talk to an algorithm for once.

27 February 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Love this! Thank you so much for sharing!

Rated 5 out of 5 stars

Biggest supporter and champion

Hands-down the most supportive, challenging and informative companion to searching for the next career move - something which can be exhausting and lonely. I have been so incredibly impressed, and have even learned a lot about pulling out my genuine experience to match it to each role.

27 February 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

This feedback means so much to the team. Thank you ! So happy to hear Jack is helping you in a process that is indeed, lonely and exhausting when done alone..

Rated 4 out of 5 stars

Jack's been a great side kick…

Jack's been a great side kick in helping look for new jobs. He takes your brief, learns what you do and don't like from roles presented and learns from it to send you more and more suitable roles.

I'm yet to find many matches from Jill where she puts me forward but the process so far has shown me a lot of roles I would've missed through standard searches.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Great suggestions

It really does suggest good jobs for me! Helpful feedback on optimizing my resume and such too. Unfortunately nobody wants to hire me, but that's not Jack and Jill's fault.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Refreshing approach to job searching

I love how different the platform is to other job boards. It's like speaking to a human. You can tell them exactly what you want and they'll go out and look for it for you. I was impressed by the speed of the replies and also the quality. It was great for reviewing my CV, knowing how much I should be earning and seeing what opportunities there are out there. I'm confident that Jack will help me find a job!

25 February 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Thank you so much for sharing your experience. So glad he was great at reviewing the CV and salary benchmarking! These are new features we just shipped, so the team really appreciates the feedback.

Rated 1 out of 5 stars

It's a waste of time and data mining…

It's a waste of time and data mining exercise. They say the'll take you through the application process but after the 3rd vacancy there is a hard limit you'll hit even though they say there isn't one. Chat will cut off, response will be incoherent, information forgotten, your profile completely forgotten and random jobs promoted.

23 February 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Hi Komeil,

Thank you for sharing about your experience. To be clear - we don't sell or make any profit off your data. All the data we collect is aimed at helping Jack find your dream job.

Similarly, we don't have any limits around the number of roles you can express interest in. What we do have is a daily usage limit - but this is very generous, with less than 0.1% of users hitting it.

I'm sorry your experience has fallen short. If you're open to it, I'd love to jump on a call with you to discuss this in more detail. Please message support@jackandjill.ai if so.

Rated 5 out of 5 stars

Really enjoy this platform

Really enjoy this platform! It saves me so much time in screening hundred of jobs on LinkedIn! Allow me to focus on relevant options! Best tool to find a job!

22 February 2026
Unprompted review
Rated 4 out of 5 stars

Lot of potential for this tool

Lot of potential for this tool. Would do well to iron out the kinks. Searching for a new job is lonely and difficult. It's definitely nice to feel supported when on the job hunt, even if only by an AI.

3 November 2025
Rated 5 out of 5 stars

Jack has been my career coach and job hunting bff

Jack has been my resume prepper, job hunter, and interview coach. Jack is basically the calm, organized voice I didn’t know I needed during a job search. Somehow it turned my very real experience into words that hiring managers actually understand (and made me sound far more coherent than I sometimes feel).

Thanks to Jack, I’m more prepared, more confident, and significantly less likely to overthink every interview answer at 2 a.m. Highly recommend if you want smart guidance without the usual job-search chaos.

20 February 2026
Unprompted review

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