Irwinsplumbing Reviews 

243
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 239 reviews, reviewers overwhelmingly had a great experience with this company and praise the dependable service. Customers frequently praise the professional staff for being exceptionally prompt, friendly, and helpful during various household plumbing jobs. Many people note that the team communicates clearly, explains every step thoroughly, and works efficiently to resolve problems. Consumers appreciate the fast response times and tidy work left behind after completing the required property maintenance. Though some customers felt the services were too expensive, noting excessively high quotes for relatively simple home repairs. A few people also mentioned receiving costly estimates that felt completely unreasonable when compared to independent market rates.

What people talk about most

Service

Consumers find service to be positive, highlighting prompt, professional, and efficient support from... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professional, friendly, and efficient... See more

Price

Reviewers highlight ambiguous aspects of price, as customer experiences vary widely between high costs and... See more

Customer service

People report positive experiences with customer_service, highlighting helpful and professional staff.... See more

Response time

Clients share satisfaction and positive opinions on response time. Reviewers frequently highlight the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Josh was friendly and very helpful. He established the issue, explained what need to be done and did it efficiently. He cleaned up afterwards too. He arrived when expected and notified me that he was... See more

Company replied

Rated 5 out of 5 stars

Mustafa, was absolutely incredible. He walked me through step-by-step. His explanations were explicit. Mustafa is an absolute gentleman and your company should be very proud to be one of your crew.

Company replied

Rated 5 out of 5 stars

The guys were great very understaning when my card decided to malfunction at the end of the job. Both the guys were very well mannered polite, they were very clear with the process and the cost.... See more

Company replied

Rated 5 out of 5 stars

Wade from Irwin’s was great today, provided an excellent service. Unfortunately it took longer than we originally thought it would (job was bigger than first thought) but he was a gem and got all the... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

243 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(243)

240 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from Eli and Ryan

Great service from Eli and Ryan. Very happy customer

11 June 2026
Unprompted review
Irwinsplumbing logo

Reply from Irwinsplumbing

Thanks for the wonderful review, Bridgette!

We’re delighted to hear you received great service from Eli and Ryan and that you’re a very happy customer. We’ll be sure to pass your kind words on to both of them—they’ll really appreciate the recognition.

Thank you for choosing Irwins Plumbing, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

Awesome job boys thank you!

11 June 2026
Unprompted review
Irwinsplumbing logo

Reply from Irwinsplumbing

Thank you for the fantastic review, Fraser! We're thrilled to hear you were happy with the job our team completed. Your support means a lot to us, and we'll be sure to pass your thanks on to the boys. Thanks again for choosing Irwin’s Plumbing!

Rated 5 out of 5 stars

Prompt and professional service many…

Prompt and professional service many thanks

11 June 2026
Unprompted review
Irwinsplumbing logo

Reply from Irwinsplumbing

Thank you for your kind review, Jane! We're delighted to hear you were happy with our prompt and professional service. Providing a smooth and reliable experience for our customers is always our goal. We appreciate your support and thank you for choosing Irwin’s Plumbing!

Rated 5 out of 5 stars

Great service

Great service, friendly professional person,
Clean and tidy, no mess ,

11 June 2026
Unprompted review
Irwinsplumbing logo

Reply from Irwinsplumbing

Thank you for the fantastic review, Gary! We're delighted to hear you received friendly and professional service and that the work was completed cleanly and efficiently. Leaving every job site tidy is something we take great pride in. We really appreciate your feedback and thank you for choosing Irwin’s Plumbing!

Rated 5 out of 5 stars

Fast same day service

Fast same day service. Bailey was great!

10 June 2026
Unprompted review
Irwinsplumbing logo

Reply from Irwinsplumbing

Thanks for the fantastic review, Caroline!

We’re so pleased to hear you were happy with our fast same-day service and that Bailey provided a great experience. We’ll be sure to pass your kind words on to him.

Thank you for choosing Irwins Plumbing – we really appreciate your support!

Rated 5 out of 5 stars

Informative and helpful

Informative and helpful. Easy manner.

10 June 2026
Unprompted review
Irwinsplumbing logo

Reply from Irwinsplumbing

Thanks for the lovely review, Dianne!

We’re delighted to hear you found our technician informative, helpful, and easy to deal with. Providing clear advice and a friendly, approachable service is something we always strive for.

Thank you for your kind words and for choosing Irwins Plumbing!

Rated 5 out of 5 stars

Great communication

Great communication

9 June 2026
Unprompted review
Irwinsplumbing logo

Reply from Irwinsplumbing

Thanks for the review, Wendy!

We’re pleased to hear you were happy with the communication from our team. Keeping our customers informed every step of the way is something we pride ourselves on, so it’s great to know that stood out during your experience.

Thank you for choosing Irwins Plumbing, and we appreciate your feedback!

Rated 5 out of 5 stars

Fast knowledgeable 10/10

9 June 2026
Unprompted review
Irwinsplumbing logo

Reply from Irwinsplumbing

Thanks for the awesome review, Patrick!

We’re thrilled to hear you found the service fast and knowledgeable. A 10/10 rating is fantastic feedback and means a lot to our team.

Thanks again for choosing Irwins Plumbing – we really appreciate your support!

Rated 5 out of 5 stars

You did a great job well done 👍

You did a great job well done 👍

9 June 2026
Unprompted review
Irwinsplumbing logo

Reply from Irwinsplumbing

Thanks for the great review, Kanthi!

We’re so pleased to hear you were happy with the work completed. Your kind words and support mean a lot to our team.

Thanks again for choosing Irwins Plumbing!

Rated 5 out of 5 stars

Great experience

Good communication throughout, good quality work, friendly staff

9 June 2026
Unprompted review
Irwinsplumbing logo

Reply from Irwinsplumbing

Thanks for the great review, Troy!

We’re delighted to hear you were happy with the communication throughout the job, the quality of the work, and the friendliness of our team. Providing a positive experience from start to finish is always our goal.

Thanks again for choosing Irwins Plumbing – we really appreciate your support!

Rated 5 out of 5 stars

Good Job done by Ryan

8 June 2026
Unprompted review
Irwinsplumbing logo

Reply from Irwinsplumbing

Thanks for the great review, Olivia!

We’re pleased to hear Ryan did a good job and that you were happy with the service provided. We’ll be sure to pass your feedback on to him.

Thanks again for choosing Irwins Plumbing!

Rated 5 out of 5 stars

Friendly and professional

Friendly and professional. Everything explained clearly.

8 June 2026
Unprompted review
Irwinsplumbing logo

Reply from Irwinsplumbing

Thanks for the great review, Andrew!

We’re delighted to hear you found our team friendly and professional, and that everything was explained clearly throughout the process. We believe good communication is just as important as quality workmanship.

Thanks again for choosing Irwins Plumbing – we really appreciate your feedback!

Rated 5 out of 5 stars

Job well done would recommend

Job well done would recommend

6 June 2026
Unprompted review
Irwinsplumbing logo

Reply from Irwinsplumbing

Thanks for the great review, Patrick!

We’re delighted to hear you were happy with the work completed. Your recommendation means a lot to our team and is one of the highest compliments we can receive.

Thanks again for choosing Irwins Plumbing!

Rated 5 out of 5 stars

Job well done

Job well done! 100%

6 June 2026
Unprompted review
Irwinsplumbing logo

Reply from Irwinsplumbing

Thanks for the fantastic review, Emmanuel!

We’re thrilled to hear you were happy with the work and that we could deliver a job worthy of a 100% rating. Your support and feedback mean a lot to our team.

Thanks again for choosing Irwins Plumbing

Rated 5 out of 5 stars

We had a great service

We had a great service. There person that came through was friendly, very helpful, and very understanding of what needed to be done.

Thanks very much for the great work.

6 June 2026
Unprompted review
Irwinsplumbing logo

Reply from Irwinsplumbing

Thanks for the wonderful review, Decontee!

We’re delighted to hear you had a great experience with our team. It’s fantastic to know the technician was friendly, helpful, and took the time to understand exactly what needed to be done.

We truly appreciate your kind words and are grateful for the opportunity to assist. Thanks again for choosing Irwins Plumbing!

Rated 5 out of 5 stars

Awesome service!

Quick, knowledgeable and got the job done, cheers!

5 June 2026
Unprompted review
Irwinsplumbing logo

Reply from Irwinsplumbing

Thanks for the great review, Simon!

We’re glad to hear you were happy with the quick and knowledgeable service, and that the job was completed efficiently. That’s exactly the experience we aim to provide for all our customers.

Thanks again for choosing Irwins Plumbing, and cheers for the feedback!

Rated 5 out of 5 stars

Highly recommended

They were very professional on time very efficient and got the job done well very satisfied and will recommend them to many friends and family

Thank you
Lisa nellis

5 June 2026
Unprompted review
Irwinsplumbing logo

Reply from Irwinsplumbing

Thanks for the wonderful review, Lisa!

We’re so pleased to hear you were happy with the service and found our team professional, punctual, and efficient. It’s great to know the job was completed to your satisfaction and that you felt confident recommending us to your friends and family.

We truly appreciate your support and thank you for choosing Irwins Plumbing!

Rated 5 out of 5 stars

I had first class service from Eli

I had first class service from Eli, Ryan and Sam. They were prompt, friendly and understood the special requirements of the household. I would highly reccommend their work and attitude to anyone requiring Plumbing services. Thanks guys. Wendy Post

4 June 2026
Unprompted review
Irwinsplumbing logo

Reply from Irwinsplumbing

Thanks so much for the wonderful review, Wendy!

We’re delighted to hear that Eli, Ryan, and Sam provided you with first-class service. It’s great to know they were prompt, friendly, and took the time to understand the specific needs of your household to ensure the best outcome.

We’ll be sure to pass your kind words on to the team—they’ll really appreciate the recognition. Thank you for your recommendation and for trusting Irwins Plumbing with your plumbing needs.

Thanks again for your support, Wendy!

Rated 5 out of 5 stars

Had a great experience with Irwin’s…

Had a great experience with Irwin’s Plumbing from start to finish. The team was friendly, professional, and easy to deal with throughout the whole process. They turned up on time, explained everything clearly, and the pricing was fair with no surprises. You can tell they actually care about doing quality work and looking after their customers. It’s hard to find trades you can trust these days, but I’d have no hesitation recommending them to family and friends. Will definitely be using them again in the future.

4 June 2026
Unprompted review
Irwinsplumbing logo

Reply from Irwinsplumbing

Thanks so much for your amazing review, Will!

We're thrilled to hear you had such a positive experience with our team from start to finish. Providing friendly, professional service, clear communication, punctuality, and transparent pricing are all things we strive for every day, so it's incredibly rewarding to know that came through in your experience.

Your comments about trust and quality workmanship mean a great deal to us. We take pride in looking after our customers and delivering solutions we can stand behind, and we're grateful for your confidence in recommending us to your family and friends.

Thank you again for your kind words and support. We look forward to helping you again whenever you need us! From all of us at Irwins Plumbing, thank you for choosing our team.

Rated 5 out of 5 stars

Great service

Great service - fast, efficient, professional and with excellent communication from the whole team.
Thank you!!

4 June 2026
Unprompted review
Irwinsplumbing logo

Reply from Irwinsplumbing

Thanks so much for the wonderful review, Greg and Cathy!

We’re delighted to hear you were happy with the fast, efficient, and professional service, as well as the communication from our team. Providing a smooth and positive experience from start to finish is always our goal.

We truly appreciate your kind words and thank you for choosing Irwins Plumbing!

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