I purchased 3 different products from irestore site. Other than products being really on the very expensive side in general my experiences were good. Ordering is easy, shipping is smooth, products are... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought the bundle, elite, face, and neck/chest but have not used them long enough to assess how well they work. One opportunity I’ve observed is that the organization doesn’t know what I’ve alrea... See more
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My order arrived very quickly and I am very happy with the Flex LED Belt that I purchased. It gives me the flexibility of using it in different parts of my body comfortably. It is bigger and chunk... See more
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Company is excellent to work with and provides the medical hair information that was needed to make the purchase of iRestore helmet hair growth system. The helmet is very easy to operate and the Manua... See more
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Company details
Written by the company
iRESTORE is the trusted leader in innovative red light therapy solutions, with over 500,000 satisfied customers. Our FDA-cleared systems combine the most powerful lasers and LEDs on the market, clinically proven to promote hair regrowth and support younger-looking skin. Harnessing the power of advanced low-level laser therapy (LLLT), our devices stimulate cells, increase cell metabolism, and improve circulation, helping you achieve fuller hair and firmer, healthier skin. From combating hair loss to reducing signs of aging, our cutting-edge technology offers a complete wellness routine. Committed to quality and customer satisfaction, we also offer a range of premium hair and skin care products to complement your journey toward a healthier, more confident you.
The Most Trusted Laser Device Brand
Written by the company
- FDA-Cleared Technology and Dermatologist-Recommended
- Join our 500,000+ confident customers who’ve seen incredible results with iRESTORE.
Industry Leading Money-Back Guarantee
Purchase with confidence
We stand by the effectiveness of our products, offering an industry-leading guarantee:
Our advanced laser devices for hair growth come with a 12-month money-back guarantee. This extended guarantee ensures you have time to achieve real, visible results.
For our skin care devices, we offer an unmatched 100-day money-back guarantee—so you can confidently experience visibly firmer, younger-looking skin.
If you're not completely satisfied, you can return the device within the guarantee period for a refund.
Contact info
16811 Knott Ave, 90638, La Mirada, United States
- 1-888-487-1790
- info@irestorelaser.com
- irestorelaser.com
Meet the iRESTORE Elite
3.6
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arrived quickly and in great packaging
Arrived quickly and in great packaging. Time will tell if this thing really works :-)
25 February 2026
Reply from iRESTORE
Hi Blair,
Thanks for the feedback and looking forward to hearing positive results in the coming weeks.
Reply from iRESTORE
Hi Eric,
Thanks for the feedback and wishing you all the best!
Great product!
25 February 2026
Reply from iRESTORE
Hi Alex,
Thanks for the feedback, and wishing you all the best!
So far, so good!
Just started using The IRestore Pro about 1 week now. Delivery was good but I need to use it for a while to see results. It is easy to use though and i'm excited about what the results will be!
28 February 2026
Reply from iRESTORE
Hi Lou,
We're delighted to know that your order was processed smoothly. Looking forward to hearing positive results in the coming weeks.
Amazing Product and Service
Received the product just as advertised. Delivered in a timely manner. Looking forward to seeing great results from the mask!!!
23 February 2026
Reply from iRESTORE
Hi Idette,
Thanks for the wonderful feedback and wishing you all the best!
Placed order 2 weeks ago and it hasn't shipped
I placed my order on February 23rd and it's now March 9th and my item has not shipped. I've contacted the company twice via chat and they are unable to tell me why it's taking so long or when I can expect to receive my item.
23 February 2026
Reply from iRESTORE
Hi Maura,
Thank you for bringing this to our attention, and we sincerely apologize for the delay and the frustration.
Upon checking, your order is now in transit. Our Customer Service team will be reaching out to you personally to provide the latest tracking update and ensure you have the most accurate delivery information.
We truly appreciate your patience and understanding, and please don’t hesitate to let us know if there’s anything else we can assist you with in the meantime.
iRestore Hair Laser not helpful for my hair loss.
I used the iRESTORE hair laser for over one year. I saw no improve in my hair loss. In fact, my hair loss continued to worsen over that time period.
5 December 2025
Unprompted review
Reply from iRESTORE
Hi Lyn,
Thank you for sharing your experience with the iRESTORE device. We're sorry to hear that you did not see the results you were hoping for.
Please note that results can vary from person to person. Hair growth treatments can depend on several factors such as the stage of hair loss, consistency of use, genetics, and overall health. While many users experience improvement, others may see slower progress or different outcomes.
If you’d like, our support team would be happy to review your usage and provide guidance to ensure the device is being used as recommended, as well as discuss possible next steps. We truly appreciate you giving the treatment a try and sharing your feedback.
Their shipments are timely and their…
Their shipments are timely and their products are great! I use the helmet, neck & deck pad, and face mask. Love them all!
8 March 2026
Unprompted review
Reply from iRESTORE
Hi Heidi,
Thanks for sharing your positive experience. We wish you all the best!
I LOVE my iRESTORE Face mask!!
I have been using the iRESTORE Face mask consistently 3 times a week for about a month and I am seeing real changes in the texture of my skin, the lightening of dark spots and an overall glow! I am so pleased with this product and would highly recommend!
7 March 2026
Unprompted review
Reply from iRESTORE
Hi Denise,
Thank you so much for sharing your experience! We’re thrilled to hear that you’re already seeing positive changes in your skin’s texture, dark spots, and overall glow after using the iRESTORE Face Mask consistently.
We truly appreciate your feedback and recommendations. It means a lot to us to know that the product is working well for you. We wish you all the best!
Very good experience with Elite device from IRestore
So far my experience with Irestore is great. They have outstanding service. I have received supportive e-mails accompanying shipment and also after i had received the product. To get used 'to use' the product is very easy. The product is very user friendly and i still receive motivating mails from i-restore. I use the Elite device. It is an upfront investment but i am very happy i made this decision.
16 February 2026
Reply from iRESTORE
Hi Jollie,
Thank you for sharing your experience! We’re thrilled to hear you’re happy with the iRESTORE Elite device and that our support and guidance have been helpful. Your feedback means a lot and motivates us to keep providing the best experience.
Wishing you all the best in your hair growth journey!
The size of the helmet was small and…
The size of the helmet was small and not adjustable, this should have been flagged more prominently. The app fails frequently and I’ve not been able to get it to work.
16 February 2026
Reply from iRESTORE
Hi,
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience.
We appreciate you bringing the helmet size and app issues to our attention. Your feedback is very important to us, as it helps us identify areas for improvement in both our product and the overall user experience.
We sincerely apologize for any inconvenience this may have caused and will ensure your comments are shared with the appropriate team for review. If there’s anything further we can assist you with, please don’t hesitate to let us know.
Great customer service
Great customer service! Very professional and expedient.
28 February 2026
Unprompted review
Reply from iRESTORE
Thanks for the feedback and wishing you all the best!
Reply from iRESTORE
Hi Milton,
Thanks for the early feedback. Looking forward to hearing positive results in the coming weeks.
The procedure is really complex
The procedure is really complex
I’ve been waiting for almost a month to receive my order
And I just receive information that I need to pay additional custom fees
4 March 2026
Unprompted review
Reply from iRESTORE
Hi Chris,
Please note that orders shipped outside the United States may be subject to customs duties, taxes, or other fees imposed by the destination country.
These charges vary by country and are determined by local customs authorities, so we’re unable to predict or control them. For more information, please contact your local customs office. You may also review our Terms of Service here for reference.
Please note that Freedom Laser Therapy is not responsible for covering these charges, and they must be paid by the recipient (importer of record).
I had an issue with my helmet and…
I had an issue with my helmet and IRestore porovided shipping materials and postage. They ended up replacing it when it could not be repaired. Very happy with my device and customer service.
6 November 2025
Reply from iRESTORE
Hi Charla,
We're glad to know that the issue with your device was resolved smoothly. Let us know if there's anything else we can do for you. Wishing you all the best!
The lights are not working!!!
18 February 2026
Reply from iRESTORE
Hi Anita,
We're sorry to hear that you experienced an issue with the device. Upon checking, it appears that the problem has been resolved through basic troubleshooting with one of our customer representatives.
Let us know if you have further concerns, and we'll be there to guide you every step of the way.
Reply from iRESTORE
Hi,
Thanks for the feedback, and wishing you all the best!
Easy to order.
10 February 2026
Reply from iRESTORE
Hi Angel,
Thanks for the feedback and we wish you all the best!
The instructions are clear
The instructions are clear. Easy to integrate into daily routines.
1 February 2026
Reply from iRESTORE
Hi Jim,
Thanks for the feedback, and wishing you all the best!
Quick response time.
16 February 2026
Reply from iRESTORE
Hi Reynaldo,
Appreciate the feedback and wishing you all the best!
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