iRepairMan – On-Site iPhone, iPad & Android Repairs Near You Reviews 

633
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers had a great experience with this company. Customers consistently praise the service for its convenience, efficiency, and quick response times, often highlighting same-day or rapid appointments. Many appreciate the staff's professionalism, friendliness, and ability to fix devices effectively, even when others couldn't. However, some people were dissatisfied with the product quality and pricing, reporting issues with newly installed screens or unexpected additional charges. A few customers also mentioned that their devices were not fully repaired or even worsened after the service, leading to significant frustration and a feeling of wasted money.

What people talk about most

Service

Users describe positive interactions with service, highlighting quick response times and efficient repairs,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, efficiency, and... See more

Product

Consumers find product quality to be ambiguous, with some reviewers praising the appearance and functionality... See more

Price

Customers had ambiguous experiences with price, with some reviewers finding prices to be competitive,... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many customers praising the quick responses to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This service was great, as a disabled person they made it easy as they collected the device then repaired it and sent it back. Would def use again if needed. Its good to know that these places exist i... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Very professional. The technician arrived exactly when he promised, communicating by WhatsApp advising of precisely when and where he would arrive. His car was full of high quality... See more

Company replied

Rated 5 out of 5 stars

What was great was they came over so quickly. Marty tried to repair it on the spot but the damage was more complicated, so he had to take it away. He kept me informed throughout the repair and my phon... See more

Company replied

Rated 5 out of 5 stars

Quick response to my initial enquiry. Fixed the phone despite advising him wrong phone details. Very polite and approachable. Very pleased with the service and have already recommended to others.

Company replied


Company details

  1. Mobile Phone Repair Shop
  2. Computer Repair Service
  3. Mobile Home Supply Store
  4. Phone Repair Service
  5. Screen Repair Service
  6. Trade School

Written by the company

iRepairMan is a UK-based mobile device repair service, operating since 2015 and built on a clear set of values: Helping – Integrity – Advantage. These principles guide how we work, communicate, and support our customers. We repair a wide range of devices, including Apple iPhone, iPad, Apple Watch, and MacBooks, as well as Samsung Galaxy, OnePlus, Huawei, Google Pixel, and many other Android models. Our services cover screen and battery replacements, diagnostics, and general fault finding, with an emphasis on clear explanations and realistic expectations. We provide a call-out repair service, meaning we come to your home, workplace, or agreed location—often the same day, including evenings and weekends. Our main coverage area includes Central London and Greater London, and we also serve customers across England and the wider UK through our secure pick-up and drop-off repair service. Some device issues, particularly those involving liquid damage or internal corrosion, can be unpredictable. When this happens, we take the time to explain the risks, limitations, and available options before proceeding. If a device is not economically repairable, we are upfront about it. All repairs include a parts warranty covering manufacturing defects, and we aim to keep customers informed before, during, and after the repair. We don’t believe in pressure selling or vague promises. We believe in helping people, acting with integrity, and giving customers a genuine advantage through convenience, transparency, and dependable service. — iRepairMan Team


Contact info

4.2

Great

TrustScore 4 out of 5

633 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(633)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I was very impressed with this company. My iPhone’s screen was fixed on the same day as I made the appointment. The repairer was polite and helpful. I would have no hesitation in recommending iRepairman.

3 November 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. I smashed the back glass in my iPhone 13 Pro Max and iRepairman came to my house in Surrey, collected the phone (it couldn’t be repaired on site as the rear glass needs to be laser removed), took it to the workshop in London and returned it back to my house 3 hours later as good as new. To say I was pleased is a super understatement. These guys are fantastic!

30 October 2023
Unprompted review
Rated 5 out of 5 stars

TRUSTWORTHY

TRUSTWORTHY I am naturally distrusting of services especially ones offered online, but I have to say The Engineer was Helpful and very Supportive and he offered helpful advice too actually because I was worried about My phone! I would definitely recommend them, and for any future fixes iRepairMan will be the first I'll be ringing. Thank You

22 October 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Valued, Thank you for sharing your positive feedback about our home phone repair services. We're thrilled to hear that you had a great experience with us. If you ever need our help again, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Came to me and fixed my iPhone 14 pro…

Came to me and fixed my iPhone 14 pro camera which had a cracked on the main lens. Thank you!

17 October 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

"Thank you so much for taking the time to leave us a positive review! We truly appreciate your kind words."

Rated 5 out of 5 stars

Very helpful and convenient service

Very helpful and convenient service, fix 2 phones with complicated repairs in one day. Well worth the price paid.

13 September 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Laura Stephens,
Thank you so much for your incredibly kind words and glowing review! 😄 We’re absolutely thrilled to hear that you had such a fantastic experience with us. It’s customers like you who make all our hard work worthwhile. 🎉

Your satisfaction is our top priority, and we can’t wait to continue delivering the same level of excellence in the future. If you ever need anything or have more feedback to share, please don’t hesitate to reach out. 🌟

Wishing you more happy moments and wonderful experiences ahead! 🚀

Warm regards,
Team iRepairMan

Rated 4 out of 5 stars

Quick and simple repair within 48 hours 👍🏻

Had a good experience with my front screen being replaced, the tech came in the evening when stated he would and sorted the phone within 30 mins, phone working as before damage, payment was effortless.
Also very quick to attend repair, 48 hours, from booking, would of been quicker if not for me being away.
Thanks

11 September 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Andrew Kent, Thank you so much for your kind words! We're thrilled to hear that you were satisfied with our repair service. Customer satisfaction is our top priority, and your feedback is greatly appreciated. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

Thanks team for your outstanding…

Thanks team for your outstanding customer service. We appreciate you traveling to SW11, and for the same day service to repair my iPhone screen.

6 September 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you so much for your incredibly positive review of our home phone repair services! We're thrilled to hear that you had a great experience with our team. Your feedback means the world to us and serves as a fantastic source of motivation for our technicians.

If you ever need assistance again in the future, please don't hesitate to reach out. We're here to help whenever you need us.

Thanks for choosing us!

Best regards,
Customer Support Manager
iRepairMan

Rated 5 out of 5 stars

Courteous, skilful and prompt

My Grandson’s IWatch was repaired and returned with care and promptness they were courteous and helpful when I phoned and I am so grateful to them for actually repairing the watch and not just exchanging it for a reconditioned one. I wholeheartedly recommend this Company and will definitely use them again.

5 September 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you so much for your incredibly positive review of our pick-and-drop Smartphone Watch repair services! We're thrilled to hear that you had a great experience with our team. Your feedback means the world to us and serves as a fantastic source of motivation for our technicians.

If you ever need assistance again in the future, please don't hesitate to reach out. We're here to help whenever you need us.

Thanks for choosing us!

Best regards,
Customer Support Manager
iRepairMan

Rated 5 out of 5 stars

Efficient and professional

Efficient and professional. Fixed my screen in 10 mins and installed screen protector too. Well priced also. Very pleased with my service

3 September 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you so much for your incredibly positive review of our fastest home phone repair services in your area Enfield London! Your feedback means the world to us and serves as a fantastic source of motivation for our technicians.

If you ever need assistance again in the future, please don't hesitate to reach out. We're here to help whenever you need us.

Thanks for choosing us!

Best regards,
Customer Support Manager
iRepairMan

Rated 5 out of 5 stars

Efficient service

Efficient service, punctual and did a good job

21 August 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Paul, many thanks for appreciation and it means us a lot for us.

Rated 5 out of 5 stars

Great Service

Great Service
This is so handy, they come to your house & fix your equipment, slightly more expensive then using one of the phone shops but you don't have to leave your phone with the shop for an hour or so, this took 15 minutes. Thank you

29 July 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you for acknowledgement. We aim to fix the phone with highest standards of repair and service. Many Thanks once again.

Rated 5 out of 5 stars

I would highly recommend iRepairMan

I would highly recommend iRepairMan. I had excessive water damage to my iPhone 12 pro max and needed to get the phone working in order to back up the data before the phone gets replaced. The cost was on the high side but it was worth it as the guys repaired my phone within 2 days and I was able to back up all my data. I will be sure to use their services again in the near future. Thank you

12 August 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Sir, we are glad that our services helped you not only save your important Personal, family and work data but also you get back working phone. You are most welcome anytime! We are grateful for your positive vibrations.

Rated 5 out of 5 stars

Great service

Great service, collected the iPads, explained what was going to happen, two days later delivered both iPads back with working screens.

1 August 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you so much for your appreciation as we always help to you whenever you request for. Cheers !

Rated 5 out of 5 stars

Spot on and trustworthy

I was a bit skeptical when I saw thier advert on doing a Google search. However I gave them a call as they could repair at my house the very same day.

They arrive late evening but fixed my cracked screen. Assured me 12 months no hassle. The following day my selfie camera wouldn't work. I called them back and they didn't even argue. They came back repaired it without fuss.

Brilliant service and no drama.

3 August 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you for taking the time to share your positive feedback about our home phone repair services. We're thrilled to hear that you had a great experience with us. If you ever require our assistance again, please don't hesitate to reach out. We're here to help!

Warm regards,
Manager
iRepairMan

Rated 5 out of 5 stars

Excellent

Excellent. Quick. Replaced my screen without problem. Thank you

4 August 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Hello Sara, many thanks for your valuable comments. So grateful to you !

Rated 5 out of 5 stars

Good service

Good service havnt tried battery long enough to see quality life of battery
But service was all great

25 July 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you for taking the time to share your positive feedback about our home phone repair services. We're thrilled to hear that you had a great experience with us. If you ever require our assistance again, please don't hesitate to reach out. We're here to help!

Warm regards,
iRepairMan Team

Rated 5 out of 5 stars

Called in the morning and phone fixed…

Called in the morning and phone fixed by late afternoon!

28 July 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you . Yes we move the fastest way to the customer to get their phone to fix same day. We are grateful for your acknowledgement.

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