iRepairMan – On-Site iPhone, iPad & Android Repairs Near You Reviews 627

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers had a great experience with this company. Customers consistently praise the service for being fast, professional, and efficient, often highlighting the convenience of at-home repairs and quick turnaround times. Many people appreciate the staff's politeness, helpfulness, and clear communication, making the repair process stress-free and reliable. However, some customers also noted issues with the product quality and price. A few people reported that the installed screens were worn or incompatible, leading to further problems with their devices, such as non-functional speakers or sensors. There were also instances where the final price differed from the initial quote, and some felt the cost was too high for the quality of the repair or the parts used.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the convenience and speed, with... See more

Staff

Reviewers highlight positive aspects of staff, often praising their efficiency, friendliness, and... See more

Product

Users describe ambiguous interactions with product. Some customers report significant issues after repairs,... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers found the prices... See more

Quality

Consumers find quality to be ambiguous. Many reviewers express significant dissatisfaction, citing issues... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This service was great, as a disabled person they made it easy as they collected the device then repaired it and sent it back. Would def use again if needed. Its good to know that these places exist i... See more

Company replied

Rated 5 out of 5 stars

After multiple unsuccessful attempts to have my iPhone 15 Pro Max battery replaced through Apple and their authorised repair providers, I finally came across Marty at iRepairMan – and I’m so glad... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Very professional. The technician arrived exactly when he promised, communicating by WhatsApp advising of precisely when and where he would arrive. His car was full of high quality... See more

Company replied

Rated 5 out of 5 stars

What was great was they came over so quickly. Marty tried to repair it on the spot but the damage was more complicated, so he had to take it away. He kept me informed throughout the repair and my phon... See more

Company replied


Company details

  1. Mobile Phone Repair Shop
  2. Computer Repair Service
  3. Mobile Home Supply Store
  4. Phone Repair Service
  5. Screen Repair Service
  6. Trade School

Written by the company

iRepairMan is a UK-based mobile device repair service, operating since 2015 and built on a clear set of values: Helping – Integrity – Advantage. These principles guide how we work, communicate, and support our customers. We repair a wide range of devices, including Apple iPhone, iPad, Apple Watch, and MacBooks, as well as Samsung Galaxy, OnePlus, Huawei, Google Pixel, and many other Android models. Our services cover screen and battery replacements, diagnostics, and general fault finding, with an emphasis on clear explanations and realistic expectations. We provide a call-out repair service, meaning we come to your home, workplace, or agreed location—often the same day, including evenings and weekends. Our main coverage area includes Central London and Greater London, and we also serve customers across England and the wider UK through our secure pick-up and drop-off repair service. Some device issues, particularly those involving liquid damage or internal corrosion, can be unpredictable. When this happens, we take the time to explain the risks, limitations, and available options before proceeding. If a device is not economically repairable, we are upfront about it. All repairs include a parts warranty covering manufacturing defects, and we aim to keep customers informed before, during, and after the repair. We don’t believe in pressure selling or vague promises. We believe in helping people, acting with integrity, and giving customers a genuine advantage through convenience, transparency, and dependable service. — iRepairMan Team


Contact info

4.2

Great

TrustScore 4 out of 5

627 reviews

5-star
4-star
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1-star

Replied to 81% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very professional and quick

Very professional and quick
Maratib came on 26/12 to fix my iPhone (with white screen of “death”). The work was done in front of me. I was very pleased by his work! He also gave me tips to protect my iPhone from water. Definitely recommend them!!!

26 December 2023
Unprompted review
Rated 5 out of 5 stars

Very happy

Quick, reliable and professional. Came to our home to replace a screen on a phone. Appointment was made for a couple of hours after I requested it. Arrived on time and took about 20 mins to replace the screen. Phone is working well. Would definitely recommend

7 December 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS "SERVICE"

I waited just over 48hrs to get my phone back, I had to hitch a ride from my home, across the whole of London to pick up my phone because I live too far away. When I got my phone back, the screen was not original Samsung because now my fingerprint sensor on the screen doesn't work.

The phone is now incredibly lighter than before plus the battery life is now rubbish which makes me suspect my battery was replaced. All in all, the service was terrible as well as the quality of work/ parts used.

I will have to fork out even more money to buy a new phone. Save your money and either buy a new phone or go directly to Samsung for a repair. Do not use this site.

25 November 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Jevonne Sherwood, ,

We sincerely apologize for the challenges you encountered and appreciate you taking the time to share your feedback. We take your concerns seriously and are committed to addressing them promptly. Our team would like to understand more about your experience and work towards a resolution. Please contact our customer support at support@irepairman.co.uk, so we can assist you further. Your satisfaction is our top priority, and we value the opportunity to make things right.

Thank you for bringing this to our attention.

Best regards,
iRepairmMan Team

Rated 1 out of 5 stars

Scam company

Scam company. Phone screen developed lines, stopped responding and then fell off only 3 months after replacement. Plus software was damaged and would not update. Was told to pay to send it in for repair & would not be covered by their 12 month warranty.

27 November 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Customer, we’re sorry to hear about your experience. We apologize for any inconvenience caused and appreciate your feedback. Our team is committed to addressing your concerns and ensuring a better experience in the future. Please feel free to reach out to our customer support for further assistance on support@irepairman.co.uK
Our manager will certainly help you to resolve it.

Rated 5 out of 5 stars

Would recommend

Would recommend.
Technician turned up the same day and fixed an issue I had with an iPad charging port. Arrived with all the kit needed to fix it and tested it to make sure it worked. Easy to organise - 12 month warranty on the repair. I will definitely be using them again if I have a similar issue.

20 November 2023
Unprompted review
Rated 5 out of 5 stars

Maratib from iRepairMan attended to my…

Maratib from iRepairMan attended to my work place and replaced the iPhone 12 Pro Max screen for me within 15 minutes. His work was quick, clean and efficient and answered all my questions. I recommend them and i will always use them in future.

8 November 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Maratib arrived and was professional and friendly. He did a great job in no time at all. Would highly recommend

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Super fast repair

Super fast repair, and so convenient. Came to my office and has my phone like new within 30 minutes, so impressed!

6 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was very impressed with this company. My iPhone’s screen was fixed on the same day as I made the appointment. The repairer was polite and helpful. I would have no hesitation in recommending iRepairman.

3 November 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. I smashed the back glass in my iPhone 13 Pro Max and iRepairman came to my house in Surrey, collected the phone (it couldn’t be repaired on site as the rear glass needs to be laser removed), took it to the workshop in London and returned it back to my house 3 hours later as good as new. To say I was pleased is a super understatement. These guys are fantastic!

30 October 2023
Unprompted review
Rated 5 out of 5 stars

TRUSTWORTHY

TRUSTWORTHY I am naturally distrusting of services especially ones offered online, but I have to say The Engineer was Helpful and very Supportive and he offered helpful advice too actually because I was worried about My phone! I would definitely recommend them, and for any future fixes iRepairMan will be the first I'll be ringing. Thank You

22 October 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Valued, Thank you for sharing your positive feedback about our home phone repair services. We're thrilled to hear that you had a great experience with us. If you ever need our help again, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Came to me and fixed my iPhone 14 pro…

Came to me and fixed my iPhone 14 pro camera which had a cracked on the main lens. Thank you!

17 October 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

"Thank you so much for taking the time to leave us a positive review! We truly appreciate your kind words."

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