I purchased a Poly 8H5Q4AA Voyager 5200-M Office Headset, Wireless, USB-A from IPT and the device works well. I am very happy with it. My dealings with the staff were pleasant. They are very friendly... See more
Company replied
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Jane looked after us and followed through to meet our requirements. The product pricing was in the correct ball park. But the product and its options or bundles did need to be better describe... See more
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Not knowing exactly what I required, the staff were very helpful and patient, taking me through the ordering and payment aspects. The shipment arrived the next day. And, the products were less expensi... See more
Company replied
Great help from Harshal to help me get the items I needed. Only drawback, the delivery person who thought it was perfectly ok to put a brand new computer server in a cardboard box on the soaking wet c... See more
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Company details
Written by the company
Incorporated in January 2001, IP Trading is an Australian owned and managed B2B ICT product and services supplier. Our cohesive, multidisciplinary team is proud of what we do and focused on making it simple for you and your business to do business with us. Our customers include end users, integrators and resellers. Any organisation or government department that buys ICT equipment, licenses and vendor maintenance or needs design and installation services.
Contact info
Unit 2/153 Beauchamp Road, 2036, Matraville, Australia
- (02) 8344 5566
- sales@iptrading.com.au
- iptrading.com.au
Really happy with the service I was…
Really happy with the service I was provided and the speedy delivery time! I will definitely continue to work with them in the future.
17 August 2022
Unprompted review
Reply from IP Trading
Thank you for taking the time to leave a review. We appreciate your business and hope we can assist you again in the future.
Regards,
The IP Trading Team
Best vendors to deal with
Best vendors to deal with. Always prompt with their service and competitive cost
20 July 2022
Reply from IP Trading
Thank you for the wonderful review and for the business you have done with IP Trading.
We look forward to assisting you in the future.
Regards,
The IP Trading Team
Great help from Harshal to help me get…
Great help from Harshal to help me get the items I needed. Only drawback, the delivery person who thought it was perfectly ok to put a brand new computer server in a cardboard box on the soaking wet concrete footpath. 1. He should have been delivering to the door, 2. he should have had a trolley to move heavy items in the event the location is not easy to access all teh way in his truck.
11 July 2022
Reply from IP Trading
Thank you for taking the time to review our service. We are very happy that Harshal was able to assist you. You are right to be angry about the way in which the delivery was made. Not only is it unacceptable but contrary to the standing rules we have in place with the courier. Our GM is addressing the problem with them.
Thank you again for your support.
Regards,
The IP Trading Team
IP Trading were quick with the…
IP Trading were quick with the quotation on the product we asked for and amazingly fast in having the products delivered. Easy, personalised and fast...Couldn't ask for more. Tony Love Lawyers
4 July 2022
Reply from IP Trading
Thank you for taking the time to leave a review. We appreciate your business and hope we can assist you again in the future.
Regards,
The IP Trading Team
helpful in getting headsets going in my work place
I have been communicating with Harshal Tidke since purchasing the Jabra Pro Duo headsets on the 14.06.22
we had some issues installing the headsets and getting them to work correctly, Harshal was polite and understanding during the many phone calls i made and helped me get the handsets working correctly at our place of business would recommend Harshal highly if you have a problem the only delay was returning calls back to me as per the emails
but other than that he was a pleasure to deal with
27 June 2022
Unprompted review
Reply from IP Trading
Thank you for the positive and detailed review you provided. I am pleased that Harshal was able to assist you with setting up your Jabra Pro headsets and that they are working as expected. I have discussed your experience with our team and hope that we get the opportunity to provide you with 5 star service in the future.
Regards,
The IP Trading Team
very helpful great customer service…
very helpful great customer service experience great shipping time, thank you so much.
27 June 2022
Reply from IP Trading
Thank you for taking the time to leave a review. It makes a tremendous difference to our team that our customers are happy with our service.
We look forward to assisting you in the future.
The IP Trading Team
THE SERVICE WAS GREAT AND THE DELIVERY…
THE SERVICE WAS GREAT AND THE DELIVERY WAS QUICK,
22 June 2022
Reply from IP Trading
Thank you for taking the time to provide a review. We are chuffed that we could help. Part of our value proposition is the speed at which we deliver products to our customers throughout Australia. I hope we are able to assist you again in the future.
Best regards,
The IP trading Team
Quick service and delivery.
8 June 2022
Reply from IP Trading
Thank you for leaving a review, and mentioning our competitive service and delivery.
The team here at IP Trading is thrilled to hear such good feedback, and we’re proud to be one of the prefer network equipment supplier in Australia.
We hope to assist you again soon,
The IP Trading Team
Delivery took days and never got an…
Delivery took days and never got an undeliverable notice. Only found out where it was after chasing up TNT. Had to organize my own UBER to pick up from TNT depot. Would not buy again from them if they continue to use the the same freight service
6 May 2022
Reply from IP Trading
I was disappointed to read of the poor experience you had with this order and appreciate you working through the details. My team and I are focused on building long term relationships with our customers and know that customer service is the foundation to achieving this goal. Although TNT are an independent service provider, I will be highlighting this situation with our TNT Account Manager so that they understand the impact on our customers. Please highlight any future time critical deliveries with us and we will select a different delivery method for your order.
We look forward to assisting you and your business in the future.
Regards
Larry Dorfan
COO
Reply from IP Trading
It was a pleasure doing business with you. We try our best to make every customer's experience a happy one by providing quality products and fast delivery.
Thank you for taking the time to review us and for your positive comments!
Reply from IP Trading
We are glad we could help and look forward to being of assistance in the future.
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