On Sep 11 I swapped 575,830 TRX (~$193,000) through InstaSwap. Order ID: IK726CC4. The route was executed by NEAR Intents — the provider InstaSwap chose, not me. My deposit confirmed instantl... See more
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Customer service was quite good. Sometimes I had to message twice but I'm sure there could be lots of complains if one of their liquidity partners goes down which isn't necessarily their fault- just k... See more
Company replied
Have used InstaSwap via SwapZone a good number of times, with no issues at all. Recently I made a swap, and my transaction got held up so didn't arrive within the allotted time. I contacted supp... See more
Company replied
Summary of transaction as displayed on their site: Transaction Id: # TTSUXGH6 Your Transaction has been Completed! You Gave : 0.1 ETH You Will Get : 0.884 AAVE I only received 0.744 AAV... See more
Company replied
Company details
Written by the company
InstaSwap is a privacy-first cross-chain DEX built for people who want to move between assets without giving up custody or broadcasting their activity. There is no account to create and nothing to sign up for. You swap, and the trade settles on-chain. A common misconception is that we are a mixer, or that we quietly route orders through centralized exchanges behind the scenes. Neither is true. We are a decentralized exchange. There are no pooled funds, no obfuscation tricks, and no CEX partners sitting between you and your liquidity. Your crypto never rests in our wallets, and every swap is non-custodial from the first deposit to the final delivery. Privacy here comes from the infrastructure, not from hiding. Orders execute inside Trusted Execution Environments, which keeps them off the public mempool and away from front-runners, and settlement is proven with ZK-SNARKs. A trade stays verifiable without exposing your balances, your counterparties, or your strategy to anyone watching the chain. Selective disclosure lets you prove a specific transaction when you need to, and only then. We swap assets in their native form across 67 blockchains and more than 10,000 assets. BTC arrives as BTC and BNB arrives as BNB, with no wrapped substitutes and no bridge holding your funds in the middle. We have been running for over 8 years and have settled more than $2 billion in volume, with swaps completing in roughly 7 minutes on average. If a swap cannot be completed, your funds return to you automatically. You do not need to open a ticket to get your money back. Beyond instant swaps, InstaSwap offers spot and perpetual trading with full self-custody, tokenized stocks and ETFs backed one to one by real shares, split swaps that send a single deposit to as many as 100 destination wallets, and private payments where you fund with any asset and each recipient gets the one they asked for. The team behind InstaSwap is a group of engineers and support staff who deal with users directly. If something comes up, you reach a person who knows the platform, not a chatbot. Whether you are swapping $50 of ETH or moving size across chains quietly, InstaSwap lets you do it on your terms: fast, private, and fully in your control.
Contact info
INS CORE LABS INC. Aquilino de la Guardia Ave. & 47th Street, Bella Vista Ocean Business Plaza Building, Republic of Panama, Panama City, Panama
- support@instaswap.com
- instaswap.com
3.9
Great
401 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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People also looked at
Good service exlend best of luck
15 January 2021
Unprompted review
Reply from InstaSwap
Hey kumar!
Thank you for your kind words!
We feel blessed!
Kind Regards
Sofia
Insane transactions fees
13 January 2021
Unprompted review
Reply from InstaSwap
Hey Gabriel!
We feel sorry for your recent experience on our platform.
Our platform is being constantly updated and we are trying to improve.
Feel free to contact us at support@instaswap.io so we can assist you further.
Kind Regards
Sofia
very good though takes longer than…
very good though takes longer than expected at times
7 January 2021
Unprompted review
Reply from InstaSwap
Hey Abraham!
Thank you for your honest words!
Our team is working constantly on improving our rapidness.
Kind Regards
Sofia
terrible rate
terrible rate,
11 Vitae to BTC 0.000673 that is $55 vitae to $3.69 BTC
what a loot.
Cheers Instaloot.
4 January 2021
Unprompted review
Reply from InstaSwap
Hey Sudheesh Balan!
Due to the current price of Bitcoin the network fees of our providers have been raised, so we would suggest to you to avoid exchanging with the minimum amount that our service allows you to.
Kind Regards
Sofia
I’m new to crypto
I’m new to crypto, but instaswap is easy to use and it works efficiently!
4 January 2021
Unprompted review
Reply from InstaSwap
Hey Deanna!
Thank you for your great review!
We hope to see you around InstaSwap soon enough!
Kind Regards
Sofia
Ahead of the Game
They get it done as long as you follow the instructions to the letter...Great place to exchange Bitcoin for another coin that your exchange does not support, this way you get the wallet download that you need do the Instaswap and your ahead of everyone else by the time the exchange supports this coin the price is up..
2 January 2021
Unprompted review
Reply from InstaSwap
Hey Keith!
Thank you for sharing your experience with us!
Kind Regards
Sofia
Very helpful and easy to understand and…
Very helpful and easy to understand and use. No issue.
1 January 2021
Unprompted review
Reply from InstaSwap
Hey Surin!
Thank you for your 5-Star review!
Kind Regards
Sofia
User friendly
Very easy to use. I feel safe with your platform. I must refer to many members to use this platform. Happy happy New year. 👌👌👍👍💐💐
1 January 2021
Unprompted review
Reply from InstaSwap
Hey ks shankar!
Sharing is caring!
We are pleased to see your kind review!
Kind Regards
Sofia
Nice platform for exchange
31 December 2020
Unprompted review
Reply from InstaSwap
Hey Ram Rai!
Thank you for your great review!
We are please to see your experience shared with our community!
Kind Regards
Sofia
It work probably with coin exchange
It work probably with coin exchange, not with fiat
28 December 2020
Unprompted review
Reply from InstaSwap
Hey Mike!
Thank you for your honest review!
We're constantly working towards improving our service features!
Kind Regards
Sofia
Really excellent work and safety also
Really excellent work and safety also
Swap finish minimum time only
Congratulations
Keep it up
Thank you
28 December 2020
Unprompted review
Reply from InstaSwap
Hey SRI VELAVAN SOLUTIONS!
Thank you for your kind words!
We're excited to see you sharing your experience with us!
Kind Regards
Sofia
Very good..fast service and trustable
25 December 2020
Unprompted review
Reply from InstaSwap
Hey shiju shanmugan!
We're excited to see you sharing your experience with us!
Your honesty means the world to us!
Kind Regards
Sofia
Very nice project.
24 December 2020
Unprompted review
Reply from InstaSwap
Hey Rory Harrison!
We're excited to see you sharing your experience with us!
Kind Regards
Sofia
good service
24 December 2020
Unprompted review
Reply from InstaSwap
Hey mouhanad zidan!
Thank you for your 5-Star Review!
We're excited to see you sharing it with us!
Kind Regards
Sofia
Reply from InstaSwap
Hey Judxcel Judxcel!
Thank you for your 5-Star Review!
We're excited to see you sharing it with us!
Kind Regards
Sofia
An excellent platform for daily use.
19 December 2020
Unprompted review
Reply from InstaSwap
Hey Sinsas Herbal!
Thank you for sharing your opinion with our community!
We're pleased to see you sharing your experience!
Kind Regards
Sofia
Very Very Trusted website in the world…
Very Very Trusted website in the world .User-friendly also very good. Good customer services
14 December 2020
Unprompted review
Reply from InstaSwap
Hey Nishanthan Siva!
Thank you for your kind review!
We're pleased to see you sharing your experience with us!
You will see more features soon enough within our platform!
Kind Regards
Sofia
Great first service
13 December 2020
Unprompted review
Reply from InstaSwap
Hey Kedar Pradhan!
Thank you for your kind review!
We're pleased to see you sharing your experience with us!
Kind Regards
Sofia
It is an excellent site but it is time…
It is an excellent site but it is time consuming
12 December 2020
Unprompted review
Reply from InstaSwap
Hey Faizal Mohamed!
Thank you for your honest words!
We're constantly working towards improving our serivice!
Kind Regards
Sofia
Easy to use and relatively fast
10 December 2020
Unprompted review
Reply from InstaSwap
Hey Beatrice Günther!
Thank you for your kind words!
We're excited to see your opinion shared with us!
Kind Regards
Sofia
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