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Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service

Written by the company

Compare, Trade, and Grow Your Crypto Portfolio Our platform is designed to empower you with the tools and knowledge you need to make informed decisions and grow your crypto portfolio.


Contact info

3.3

Average

TrustScore 3.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid them at any cost

A shady platform that refused to payout. They are a bunch of thief's that are stealing money from it's user. I suggest you to avoid this platform at any cost!

7 August 2024
Unprompted review
Rated 1 out of 5 stars

Refuse to payout

Update: I find out they are a great scammer.. They refused to pay and not responding the message. Stay away from the scam broker at any cost.

5 August 2024
Unprompted review
Cryptopare logo

Reply from Cryptopare

Hello Mike. Thank you for taking the time to leave us a review. According to our records you've been assigned to one of our best account managers.

Simon - Customer Service.

Rated 4 out of 5 stars

Very efficient platform

A very efficient trading platform, low spreads and fast execution. hey have great educational resources for traders of all level.

11 August 2024
Unprompted review
Cryptopare logo

Reply from Cryptopare

Thank you so much for your feedback Mary.

According to our information you are a long-time user of our platform.
We wish you much continued success.

Simon - Customer Support.

Rated 1 out of 5 stars

SCAM

SCAM - Do not trade with this business. The interaction I had was appauling. Charles Lewis is a manipulative, nasty piece of work who is happy to hide behind the telephone. No sense of care for you as a human being or your financial pressures. Despite fintrends operating under the same business and guaranteeing as per the website a refund in the first 90 days I am struggling to get them to communicate with me to refund monies paid due to the poor experience. Think twice before dealing with them.

I am based in the UK not Germany. I didn’t get as far as being able to open an account with you but you still deposited money from me. I have spoken to two members of staff over the phone Charles Lewis and Gary Southgate. I am respectfully asking you to refund the money deposited from me as your refund policy states so I can move on from this experience. You are a disgusting organisation who has no sense of value for members of the public and their finances.

Stop being obstructive and refund me for the value of the balance deposited from my account, which I have already provided to you via your customer support team and provided a screenshot of the transaction from a bank statement.

If that is the case then how come I have already confirmed two employees of the business and have proof of deposited funds. WhatsApp conversations and emails between myself and the business including a reply from your pathetic customer support team.

Trust pilot is there anyway to intervene or should I just defer to trading standards?

Trust pilot please can you intervene. This is fradulent and causing an unnecessary amount of stress to me. I have done everything that has been asked of me by the business via whatsapp and email to prove funds in order for them to refund me and still they are being obstructive and failing to return monies paid out.

13 August 2024
Unprompted review
Cryptopare logo

Reply from Cryptopare

Thank you for taking the time to give your feedback.

According to our records you do not have a trading portfolio with us currently and have never done.

We are unable to see any evidence of communication attempts from you using the name registered with Trust Pilot.

We look forward to hearing from you.

Claire - Customer Support Manager.

Rated 1 out of 5 stars

Scam !

Scam !! Don't send them money you can't get it back .

12 August 2024
Unprompted review
Cryptopare logo

Reply from Cryptopare

Based on the information provided we are unable to find an account or user matching your name. You're invited to reach out to us directly.

Claire Edwards - Customer Support Manager

Rated 1 out of 5 stars

Very happy to have found them.

Not so ffood

14 August 2023
Unprompted review
Cryptopare logo

Reply from Cryptopare

We're happy that you have chosen us for your trading experience.

Claire Edwards - Customer Support Manager

Rated 5 out of 5 stars

Ask for Charles Lewis

If you're lucky - ask for Charles Lewis

Charles has been my trading advisor for more than 18 months.
He has taken me from a beginner to intermediate. Teaching me along the way.
Great service, prolfits and regular withdrawals.
All the important things.

Thank you Charlie!

3 January 2024
Unprompted review
Cryptopare logo

Reply from Cryptopare

Thank you for taking the time to leave this positive feedback. We will be sure to pass on the kind words.

Claire Edwards - Customer Support Manager

Rated 3 out of 5 stars

Made small deposits

I made a small deposits to test this platform. So far everything went as planned. I didn't made withdrawal yet.

4 June 2024
Unprompted review
Cryptopare logo

Reply from Cryptopare

We are here and available to you for anything that you may need.

Claire Edwards - Customer Support Manager

Rated 5 out of 5 stars

Top broker

I never had an issue with them. Fast execution and instant deposits with a large choice available and fast withdrawals. I have used many broker along my trading way but Cryptopare is one of my top broker.

3 July 2024
Unprompted review
Cryptopare logo

Reply from Cryptopare

We're happy to have you with us.

Claire Edwards - Customer Support Manager

Rated 4 out of 5 stars

Reliable platform

A beautiful and reliable platform. There are many assets available for trading.

28 June 2024
Unprompted review
Cryptopare logo

Reply from Cryptopare

We're happy to hear that you're having the best experience.

Claire Edwards - Customer Support Manager

Rated 5 out of 5 stars

Great trading platform

I have came to a conclusion that they are very decent trading partner when I rate their services like order executions, spreads, profit withdrawal etc. I am using a small account for few months and the leverage is also perfect !

13 June 2024
Unprompted review
Cryptopare logo

Reply from Cryptopare

Hello Sonia,

We're so glad to receive your positive feedback.

Claire Edwards - Customer Support Manager

Rated 5 out of 5 stars

First broker

This was my first broker when I started trading! I remember opening a demo account and traded demo account quiet a while. Finally I opened a live account with them. Their spreads are little bit of high compared to others but trading execution is very fast. I enjoy trading with Cryptopare!

30 June 2024
Unprompted review
Cryptopare logo

Reply from Cryptopare

Our team is here for you always.

Simon - Customer Support

Rated 5 out of 5 stars

Very easy to use

I am very glad that I found this platform. The team is so nice and very understanding. Easy deposits and withdrawals system. I recommend this web platform

22 June 2024
Unprompted review
Cryptopare logo

Reply from Cryptopare

Your positive feedback means a lot to us.

Simon - Customer Support

Rated 5 out of 5 stars

AI with CFD trading

Combining AI with CFD trading arbitrage offer numerous advantages that can significantly enhance a broker's offerings..

10 June 2024
Unprompted review
Cryptopare logo

Reply from Cryptopare

Thank you for choosing us Ryan.

My team are here for you for whatever you may need.

Claire Edwards - Customer Support Manager

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