We have order inserts on several occasions and only have positive results every time. Speedy delivery and good quality inserts. Thank you Inserts Direct
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We have order inserts on several occasions and only have positive results every time. Speedy delivery and good quality inserts. Thank you Inserts Direct
Company replied
Excellent service from Inserts Direct. We have purchased our brass inserts for use in plastic moulded components for many years. I honestly cannot think of any instances where we have been 'let down... See more
Company replied
Still got my order despite error on my delivery address, thanks for sorting.
Company replied
Helpfull thanks
Company replied
At InsertsDirect, we make it simple to find and order high-quality threaded inserts, fasteners, and installation tools — all at competitive prices and with friendly, reliable service. Based in the UK, we’ve been proudly supporting engineers, manufacturers, builders, and DIY enthusiasts since 2003. Our mission is to deliver great value without compromise. Whether you need inserts for plastics, wood, sheet metal, stone, or composites, you can count on us for clear pricing, expert advice, and fast delivery across the UK and worldwide. We believe ordering industrial components shouldn’t be complicated — so we’ve designed our website to make it quick, transparent, and easy to use. With over 35 years of combined experience in fastening solutions, our team is always ready to help you find the right product for your project. Whether you're seeking standard inserts for plastic-injection moulding, hardwood furniture assembly, or sheet-metal panel installation, our broad online catalogue makes sourcing fast and easy. We’re passionate about what we do and committed to making sure every customer is completely satisfied — whether your order is large or small. We don’t just supply inserts; we build long-term relationships based on trust, quality, and exceptional service — delivering the right product, at the right price, at the right time. Visit us at: www.insertsdirect.com
Middlestead, Coughton Fields Lane, Kinwarton , B49 6BX, Alcester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from InsertsDirect
Prompt delivery items arrived on time. Easy to order in the online shop and clear messaging on the progress of the order and delivery.

Reply from InsertsDirect
Fast delivery, exact product we needed at a better price than most companies. Very pleased.

Reply from InsertsDirect
Very efficient and a speedy delivery which was an international order. Very professional.

Reply from InsertsDirect

Reply from InsertsDirect
Great range, very good prices, easy website to use, and fast delivery. What more could you want from a company!

Reply from InsertsDirect
Great service. Used them for many years. Make an order and it arrives very quickly. No hassle. No worries

Reply from InsertsDirect
Straightforward website with the inserts I was looking for, at a reasonable price. What is there not to like?

Reply from InsertsDirect
Good range of products at a reasonable price for large orders, easy to use website, fast and easy international shipping.

Reply from InsertsDirect
Excellent quality product very quick turn around and delivery highly recommended 5 star

Reply from InsertsDirect
An amazing range of inserts in a variety of materials to suit different applications. I wouldn't go anywhere else.

Reply from InsertsDirect
Phil responds quickly and has the best Heatfit Plastic inserts anywhere. Yes, I pay the extra International shipping because I cannot find this quality in the USA. I will continue to buy from InsertsDirect!

Reply from InsertsDirect

Reply from InsertsDirect
The inserts arrived on time, and I found what I was looking for straight away on the website.

Reply from InsertsDirect
Excellent service from Inserts Direct. We have purchased our brass inserts for use in plastic moulded components for many years. I honestly cannot think of any instances where we have been 'let down' by them. They usually dispatch the same day for next day delivery and if they are unable to dispatch on the day of the order they notify us straight away with an accurate date that they will have the products available. Another reason we buy from Inserts Direct is because their prices are incredibly competitive and of excellent quality.

Reply from InsertsDirect
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.