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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent user experience, praising the app for its ease of use and intuitive design. Many appreciate the flexibility offered, allowing them to choose shifts that fit their schedules, and the timely payment system, including options for early wage withdrawals. The service is often described as outstanding, with many people finding it supportive and reliable. However, some customers were dissatisfied with the staff, citing issues with disorganization, unresponsiveness, and a lack of empathy. A few also mentioned difficulties in securing shifts, with some experiencing a decline in available opportunities or problems with verification processes that prevented them from getting work.

What people talk about most

Staff

Consumers have ambiguous experiences with staff. Some reviewers praise the staff, describing them as... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the app's ease of use and... See more

Application

Clients share positive opinions on the app, praising its ease of use, intuitive design, and user-friendly... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the support as "spot on"... See more

Payment

People report positive experiences with payment. Many reviewers appreciate the timely payments, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's flexible work and flexible pay. Allows users access to part of their earnings before pay day. However, people tend to be offered shifts far from their location which leads to increased transport... See more

Rated 4 out of 5 stars

Indeed flex is a great app for students in particular, it gives students the opportunity to gain first-hand experience. The downside part is the cancellation of shifts one applied for. Like recently... See more

Rated 5 out of 5 stars

Flexible jobs with great Options I have been working for Indeed Flex for less than a year and work has been frequent, with shifts available on a daily basis. They also offer training, to bette... See more


Company details

  1. Employment Agency

Written by the company

We are Indeed Flex, and we’re transforming the way people find jobs. We deliver a level of speed, choice, and flexibility that traditional agencies lack – all through one brilliantly intuitive app. Long gone are the days of CVs and endless form-filling. Our speedy onboarding process instantly opens the door to countless work opportunities spanning diverse roles and industries, smart-matched to each worker’s skills, location, and preferences. It’s a new era, where jobseekers have complete control. They determine their hours, location, the type of employer – from small businesses to national brands – and even when they want to be paid – weekly or after every shift. With the backing of Indeed, the world’s #1 jobsite, a bold future of temporary work has landed.


Contact info

3.9

Great

TrustScore 4 out of 5

304 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Chef Jobs

Very good platform for a quick short term or long term job on the comfort of booking on your phone whenever it suits you

30 May 2025
Unprompted review
Rated 3 out of 5 stars

No shifts available

Unfortunately, last 2 years there are not enough shifts. Used to be busy agency. Going down the hill. Been with agency from beginning. Even I have platinum profile for good working experience, no shifts available.

30 May 2025
Unprompted review
Rated 1 out of 5 stars

Very little work

Very little work, less than one shift a month. Most shifts are so short it’s not worth turning up to with travel costs. When they book a shift and it gets changed they black mark you if you for not turning up to the shift they cancelled. Then you get chased for admin. Not the work or expectations promised in recruitment.

30 May 2025
Unprompted review
Rated 1 out of 5 stars

Been kicked off indeed flex

Been kicked off indeed flex as apparently I didn’t turn up to a shift I appealed but cause they want to keep there clients happy they took there side so now I’m money down on travel and me working about £140 altogether with no repercussions

20 May 2025
Unprompted review
Rated 1 out of 5 stars

Unfair ban of my account

My experience with Indeed flex has been very disappointing so far, due to their poor internal culture and lack of employee support. There appears to be a strong bias toward client feedback, often at the expense of their own staff. Rather than conducting a fair and thorough investigation when issues arise, they tend to act solely based on the client's account. In my case, this led to my account being banned without opportunity for discussion or clarification. This approach reflects a concerning disregard for fairness, employee welfare and due process.

16 May 2025
Unprompted review
Rated 4 out of 5 stars

Indeed Flex is a great place for…

Indeed Flex is a great place for flexible opportunities, they have been very helpful, however there have been a decline in opportunities for a while now and too many people available on the app without many shifts. But overall they are doing great.

15 November 2024
Unprompted review

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