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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the user-friendly and straightforward app, highlighting its ease of use and the convenience of managing shifts and payments. Many people appreciate the timely payments, with options for early withdrawals, and commend the overall excellent service provided. The flexibility offered by the company is frequently mentioned as a significant benefit, allowing users to balance work with other commitments. However, some people were dissatisfied with the staff, citing issues with disorganization, lack of communication, and unprofessionalism, particularly concerning payroll and resolving payment discrepancies. A few other people also felt that the availability of shifts has declined, making it challenging to secure consistent work, especially for those seeking full-time hours.

What people talk about most

Staff

Consumers find staff to be ambiguous, with some praising the helpfulness, professionalism, and friendliness... See more

User experience

People report positive experiences with user experience. Many reviewers praise the app as easy to use,... See more

Application

Customers consistently note positive experiences with the app, praising its ease of use, intuitive design,... See more

Service

Reviewers highlight positive aspects of service, with many praising the support and reliability of the... See more

Payment

Reviewers mention positive feedback about payment. Many customers appreciate the timely payments, with some... See more

Based on these reviews

Rated 4 out of 5 stars

Indeed flex is a great app for students in particular, it gives students the opportunity to gain first-hand experience. The downside part is the cancellation of shifts one applied for. Like recently... See more

Rated 4 out of 5 stars

It's flexible work and flexible pay. Allows users access to part of their earnings before pay day. However, people tend to be offered shifts far from their location which leads to increased transport... See more

Rated 5 out of 5 stars

Flexible jobs with great Options I have been working for Indeed Flex for less than a year and work has been frequent, with shifts available on a daily basis. They also offer training, to bette... See more


Company details

  1. Employment Agency

Written by the company

We are Indeed Flex, and we’re transforming the way people find jobs. We deliver a level of speed, choice, and flexibility that traditional agencies lack – all through one brilliantly intuitive app. Long gone are the days of CVs and endless form-filling. Our speedy onboarding process instantly opens the door to countless work opportunities spanning diverse roles and industries, smart-matched to each worker’s skills, location, and preferences. It’s a new era, where jobseekers have complete control. They determine their hours, location, the type of employer – from small businesses to national brands – and even when they want to be paid – weekly or after every shift. With the backing of Indeed, the world’s #1 jobsite, a bold future of temporary work has landed.


Contact info

4.0

Great

TrustScore 4 out of 5

302 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Pointless

Can't even seem to sign up properly to search and apply for jobs. What is the point!

24 March 2026
Unprompted review
Rated 4 out of 5 stars

They are doing great job however I have…

They are doing great job however I have a problem I want share it here. I attended a shift her vy Nichols Manchester, the job description was bartender. Unfortunately the the employer place me cocktail preparation and later said am under performing and ask to do bar back.the shirts were two but he cancelled one. So after the shifts I travelled from Manchester to Leeds around 10: 00pm. I closed over there 8: 00pm. The following day around 11:00pm the employer who cancelled the shift ask me to come back, but looking at the time and the distance I could not make because the work was supposed to start 12:30pm and saw the shift 11:55am. As a result of this the employer reported me to the indeed flex based on not able to complete my shift. An agent from indeed flex called me and after the thoroughly investigation, they have rated me low and placed a warning ban on profile which is preventing me from getting access to other jobs opportunities. I would be much grateful if the agent will take a second look to the situation and revert it.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

Indeedflex should be renamed “IndeedUNFLEX”

Indeedflex is an absolute scam!!!
They allow you to withdraw an available amount after every shift and then say you took more and therefore your account gets blocked!!!… have you heard of something like this?. And you will never get to talk to anyone!, they like to keep their employees in the dark, I am just fed up of their nonsense … I will never recommend anyone anymore to this agency…

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Indeed flex does not investigate low ratings before banning…

Indeed flex doesnt believe in people working with them. They don't investigate why you get low ratings from wherever you work in before banning you. They don't value people working with them. Sainsbury (Moor Allerton Centre) discriminated against me after working vigorously and completing all the tasks assigned to me as a replenishment agency staff. I even helped out with stations not assigned to me, when asked to... but still, they gave me low ratings. Indeed flex because of that banned me, even after showing them evidence of me completing all tasks well.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use and no issues

I’ve been on flex for a little while now and honestly can fault it. Shifts regularly available and always been paid on time and in full. Any queries and questions are answered promptly and resolved. Really easy and intuitive app.

18 February 2026
Unprompted review
Rated 1 out of 5 stars

Don't bother signing up if you're new to this

Completed on boarding for tesco roles but I only get offers for sites that are miles away while being rejected for local ones. Our travel costs aren't covered so doing over 100 mile round trip for one shift isn't feasible. However, reading some reviews on here of people actually turning up to these jobs and not being paid tells me I've dodged a bullet. Would rather be rejected than turn up to a job and give my time for them to screw me over. Its a shame as it seems like a good app for flex work but unfortunately greed and exploitation takes precedent

17 February 2026
Unprompted review
Rated 5 out of 5 stars

The whole platform is great

The whole platform is great, navigating through the various topics is straight forward, from interviews, onboarding and gaining your first shift. Highly recommend.
Sean.
( Flexer)

28 January 2026
Unprompted review
Rated 1 out of 5 stars

unproffesional and blooming useless

So far, they are refusing to acknowledge the shifts I worked. I am still down 4 days' pay. I have had to argue every penny out of them and am still fighting... They are disorganised, uncommunicative with each other and their hires, and professionalism is not their strong suit. Avoid!
The only reason I am not convinced they are con artists is that they do not seem capable of that much organisation.

23 December 2025
Unprompted review

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