The Singapore Eastern and Orient Train trip was fantastic and would deserve 5 stars except for the time "wasted" hanging around at Marina Bay Sands Hotel waiting for room allocation or transport to a... See more
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Review summary
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Reviews shaping this summary
Fabulous event. Pick ups and drop offs were well organised in a luxury coach. Seats at GP were excellent. We had booked one twin room but this wasn’t known by the hotel (the 3rd time this has happened... See more
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Great trip to Barcelona with ICE to sample a couple of the Michelin restaurants on offer. The event co ordination was very well organised and managed, herding cats sprung to mind after the wine pairin... See more
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The events themselves are always great. The staff you provide are also consistently of high quality. In the case of Monaco GP Historique we felt there could have been more information provided. For... See more
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Company details
Written by the company
For over 20 years, Imperial Corporate Events has been unlocking access to the world’s most exclusive and extraordinary events for our experience hungry clients. From the high-octane luxury of the Monaco Grand Prix to the palette-seducing splendour of Michelin-starred restaurants, we offer our clients and their guests the chance to dive into new sensory thrills together. So why not cross a few things off that bucket list in a way you never even imagined possible?
Contact info
Floor 3, Mercury Place, 11 St George Street, LE1 1QG, Leicester, United Kingdom
- 01162 695979
- info@imperial.events
- imperial.events
4.1
Great
760 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
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Le Manoir aux Quat'Saisons
The whole day was a wonderful experience, from the train journey on the British Pullman to Oxford, with breakfast and cocktails, to the beautiful lunchtime meal at Le Manoir aux Quat'Saisons, and the return back to London. A beautiful and relaxing day, highly recommended!
14 May 2025
Reply from Imperial Corporate Events
Thank you so much for your lovely feedback. We’re delighted to hear you had such a wonderful and relaxing day. From the British Pullman journey to the exceptional lunch at Le Manoir, it’s fantastic to know the whole experience lived up to expectations. We’d love to welcome you on another journey soon.
A bucket list trip
The trip was truly a bucket list event.
Very well organised and scheduled
21 May 2025
Reply from Imperial Corporate Events
Thank you for your kind words. We're so pleased to hear the trip was a bucket list experience for you and that everything ran smoothly. It means a lot to know the day lived up to expectations. We’d love to have you join us again for another special occasion.
British Pullman journey to Le Manoir
The entire day was planned perfectly and executed seamlessly. At every location on the day, there were always team members from Imperial there to take care of us and make sure everything ran smoothly. This excellent service complemented the luxurious treatment we received aboard the iconic British Pullman train and the exceptional and unforgettable lunch at Le Manoir. Highly recommend this experience for anyone looking to impress clients, win new ones or just treating yourself to a much deserved day off!
14 May 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you so much for such a thoughtful review. We’re absolutely delighted to hear the day ran so smoothly from start to finish, and that you felt well looked after at every stage. It’s lovely to know the service from our team helped enhance the experience alongside the luxury of the British Pullman and the unforgettable lunch at Le Manoir. We truly appreciate your recommendation and would be thrilled to welcome you again in the future.
Reply from Imperial Corporate Events
Hi
Thank you for your feedback, and we’re sorry to hear about your experience.
We’ve investigated this matter thoroughly and currently have no record of your email address in our system. It’s possible that the emails you’re receiving may be from a third party or could have been forwarded.
We take concerns like this seriously and would appreciate the opportunity to investigate further. If you could forward a copy of one of the emails to righttobeforgotten@imperial.events , we’ll do our best to get to the bottom of it and ensure you’re not contacted again
The panoramic restaurant
The panoramic restaurant was too crowded, we were squeezed in on a table of 12 and the food was not as good as the on5 restaurant that we had experienced a few times previously, not value for money and would not book this event again.
16 May 2025
Reply from Imperial Corporate Events
Thank you for your feedback and we're sorry to hear that your experience at the Panoramic Restaurant didn’t meet expectations. We understand how important comfort and quality are, and we genuinely aim to deliver both while keeping you in the heart of the atmosphere for the best possible experience. Your comments have been shared with the team so we can take them on board and look at where improvements can be made. We do hope you'll consider giving us another try in the future, and we’d be happy to help find a space more suited to your preferences.
Fantastic Day
Fantastic Day
Both my daughter and I had a wonderful day. Looked after superbly by the ICE team. Nothing was too much trouble for them.
Booking the event was very easy through Chris.
I would really recommend ICE to anyone.
Thanks for a special day
14 May 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you so much for your lovely feedback! We're delighted to hear that both you and your daughter had such a fantastic day and felt so well looked after by the ICE team. Chris will be so pleased to know the booking process was smooth and stress-free for you. We truly appreciate the recommendation and hope to welcome you back for another special experience soon!
Paddi provides the best customer…
Paddi provides the best customer service! There is no-one more helpful, couldn’t recommend her enough. Great hospitality as always!
19 March 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you for your kind words! We're so pleased to hear that Paddi’s outstanding service and support continue to stand out, she’ll be thrilled with your feedback. It’s always a pleasure to provide great hospitality, and we look forward to welcoming you again soon!
Highly recommended
What an amazing time we had at usher o2. nothing was too much for you guys everyone went above and beyond! As always great experience! amazing staff !
Will mostly definitely be using you guys again very soon
Thank you again !
7 May 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you so much for your lovely feedback! We're so glad to hear you had an amazing time at Usher and that our team made it extra special for you. It really means a lot to know you felt so well looked after. We’ll be here and ready to help when you’re planning your next experience and we can’t wait to welcome you back!
Super evening Andrea Bocelli
Had such a wonderful evening and all thanks to Paddi what a great girl she sounds on the phone
4 May 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you for your lovely message! We’re so pleased to hear you had a wonderful evening and we couldn’t agree more about Paddi! She’ll be thrilled to know her care and friendly manner made such a difference. We look forward to helping you plan your next special outing!
the best!
I use Paddi for all of our events - couldn’t recommend her or imperial more!
23 April 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you so much for your continued trust and kind words! It’s fantastic to hear that Paddi’s support has made such a positive impression. We're delighted to play a part in your events and look forward to many more to come!
Fantastic evening seeing Andrea Bocelli…
Fantastic evening seeing Andrea Bocelli at the 02 with a meal before. Booked with ease and confidence thanks to Paddi taking care of all our needs. Will definitely be booking another experience soon!
1 May 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you for your lovely review! We’re so pleased to hear you had a fantastic evening at Andrea Bocelli and that everything went smoothly. Paddi will be delighted to know you felt so well looked after and we look forward to helping you plan your next unforgettable experience!
We use Imperial for all our corporate…
We use Imperial for all our corporate events and couldn’t recommend Paddi more! She’s a pleasure to work with!
19 April 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you for your kind words and continued support, it really means a lot to us. We're delighted to hear that Paddi has made such a positive impact. We’re proud to be part of your corporate events and look forward to many more ahead.
We always use Paddi for our corporate…
We always use Paddi for our corporate events and couldn’t recommend her enough!
2 May 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you so much for your continued trust, it’s always a pleasure to support your corporate events. Paddi will be so pleased to hear your lovely feedback! We look forward to working with you again very soon.
Thank you!
I have used Paddi Bradley for a few of my events now and couldn’t recommend her enough. Paddi’s enthusiasm and constant ability to meet my standards are excellent!
12 May 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you for your kind words and ongoing support, it’s wonderful to hear that Paddi’s enthusiasm and high standards continue to impress. She’ll be absolutely delighted with your feedback! We’re so pleased to be part of your events and look forward to many more ahead.
The event
The event went amazingly! Massive shoutout to Paddi, she was a star ⭐ xx
3 May 2025
Unprompted review
Reply from Imperial Corporate Events
We’re so glad to hear the event went brilliantly! A massive thank you for your kind words and we look forward to helping you with your next one!
Absolutely amazing service from Paddi
Absolutely amazing service from Paddi - from booking all the way through to the event, she has been amazing!
4 May 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you so much for your lovely feedback! We're thrilled to hear you had such a great experience. Paddi will be so pleased to know her support made a real difference. We look forward to helping with your next event!
Reply from Imperial Corporate Events
Thank you for your kind words! We're so pleased to hear you received great service and that Paddi made such a positive impression, she’ll be delighted. We look forward to working with you again soon!
It was a Christmas present for my…
It was a Christmas present for my husband and John Dart did an amazing job organising everything and keeping me updated.
1 May 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you so much for your kind words! We're thrilled to hear your husband enjoyed his Christmas present and that John Dart made the experience smooth and memorable. We'll be sure to pass along your appreciation to him!
Andrea Bocelli - a wonderful experience!
From booking experience with Marcus to the event itself was great. Marcus was on the end of the phone to resolve any problems or queries I had - in fact every person I spoke to on the phones during the several months from booking to going to the O2 to see Andrea Bocelli were friendly, knowledgable and so easy to deal with. Meal prior to the concert was excellent and the concert itself was amazing with hospitality throughout! Thoroughly enjoyed the whole occasion and looking forward to our next Imperial Corporate Event!
1 May 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you so much for your kind words! We're thrilled to hear that your experience—from booking with Marcus to enjoying the concert—was seamless and enjoyable. It's great to know our team made everything easy and welcoming throughout, and that the hospitality and meal added to a memorable night. We can't wait to welcome you back for your next Imperial Corporate Event!
Okay trip to Monaco, terrible hospitality.
The ICE staff were great and Monaco is always a good place to visit, BUT the hospitality at the tennis was the worst we have ever experienced, anywhere! Tables crammed together in a passage way, we could hardly get to or from our tables, could not get served, and the waiters could not even clear our plates, which is fine as I did not want to eat a seafood starter that had been sitting on the table for sometime before we arrived. We found it claustrophobic, with no view, no room to move, and occasional smell of the toilets, just awful.
Also, I wish ICE would just make an expensive trip slightly more expensive, and book business class flights and decent transfers.
I do not think we will be booking any more overseas trips with ICE.
13 April 2025
Reply from Imperial Corporate Events
Thank you for sharing your feedback. We’re pleased to hear that you had a positive experience with the ICE staff and enjoyed Monaco. We understand your concerns regarding the hospitality at the tennis event and will certainly take your comments into account as we continue to improve our offerings. We aim to provide a seamless and enjoyable experience for all of our guests, and your insights are valuable in helping us enhance future trips. We hope to welcome you back on another adventure with ICE in the future.
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