After my Laptop locked me out ILL IT quickly found it was due to a profile issue. Lee then built me a new profile and copied all of my data across. My Laptop now works as it did before. Very satisfied... See more
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Very quick service and kept informed of what was going on including the price for the fix .
Company replied
Have been using Lee's services for more years than I can remember, my computers don't go anywhere else. From laptops, gaming pc's to home computing and now even my businesses IT, web design & maintena... See more
Many thanks to Lee of ILL IT. I would fully recommend his services. Especially his patience in helping an 80+, almost computer nerd, who has come into the world of computers far too late in life to... See more
Company details
Written by the company
ILL IT Solutions is a proud family-run business based in Chadwell Heath, Romford, Essex. We treat our customers like extended family—offering affordable PC and laptop repairs backed by honest, no-nonsense advice you can trust. As your one-stop shop for all PC and laptop needs, we provide expert support, a wide range of quality products, and reliable IT solutions that keep your technology running smoothly. Easy to find and always ready to help, we’re your local, leading IT solutions provider—keeping you connected, protected, and up to speed. We are based in Chadwell Heath Romford Essex why choose us i hear you ask - A Leading IT Solutions Provider - we are Easy to Find - we off great Support - Wide Variety of Products - we Keep your Technology Working
Contact info
1, Tolworth Parade, RM6 6YU, Romford, United Kingdom
- 02085997771
- admin@illit.co.uk
- illit.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Thoroughly recommend
So pleased with this company. Took my sons gaming computer in as it had stopped working completely. The fault was identified early and for a very reasonable price. One very happy son. Thanks
Front door camera tech issue
Had technical problems with my front door camera and phone connection. As we had used Lee before on laptop problems, hoped he could help. He came round and found problem and solved it promptly. Would recommed Lee anytime.
Very friendly and knowledgeable
Super fast service from Lee
Super fast service from Lee.
Repaired my PC to almost new condition.
Very happy.
First Class Company.
Lee is extremely knowledgeable and professional. Nothing is too much trouble and he deals with my I.T issues promptly. I wouldn’t go anywhere else for help.
LEE IS SD GOOD
You did what I asked promptly
Genuine and professional
I talked to Lee; he was helpful and tried his best to help. He took into consideration my emergency and dealt with it in a professional manner. Thank you very much.
Printer Help
Thank you, thank you, thank you. Your help was so good and wonderful. Will recommend you.
A monitor and mouse problem!
A complex problem that turned out to be more than just requiring new batteries, but this itself was a speedy service, and your collection and delivery was very helpful and efficient.
Lee you are the best
Lee you are the best. You sorted my IPad out so quickly. I will give you ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Lee you are the BEST very impressed. You have been looking after me for years MUCH APPRECIATED.
Great friendly and efficient service
Great friendly and efficient service. Highly recommended *****
Lee at Ill IT is very helpful and…
Lee at Ill IT is very helpful and polite. He quickly resolved my laptop prob. Moved data and gave me advised for future use of my device. I would recommend his services.
Great Service
Lee was very helpful and friendly in helping me with my laptop problem. He gave me all the information and asked me to go away and think about what I wanted to do and not rush into anything. I appreciated his honesty. I am very happy with the quick service I received and the work done when I made my decision. Would highly recommend ILL IT.

Reply from ILL IT Solutions
Excellent service
Lee explained everything beforehand including full cost - a lot cheaper than PC World. Fast and reliable service. Highly recommend.
An elderly operator.
The service I received was very good. I had everything that was done explained to me in a way I understood. Thank you Lee.
excellent service
had a virus on laptop and it was…
had a virus on laptop and it was resolved very prompt
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