ILL IT Solutions Reviews 104

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

After my Laptop locked me out ILL IT quickly found it was due to a profile issue. Lee then built me a new profile and copied all of my data across. My Laptop now works as it did before. Very satisfied... See more

Rated 4 out of 5 stars

Very quick service and kept informed of what was going on including the price for the fix .

Company replied

Rated 5 out of 5 stars

Have been using Lee's services for more years than I can remember, my computers don't go anywhere else. From laptops, gaming pc's to home computing and now even my businesses IT, web design & maintena... See more

Rated 5 out of 5 stars

Many thanks to Lee of ILL IT. I would fully recommend his services. Especially his patience in helping an 80+, almost computer nerd, who has come into the world of computers far too late in life to... See more

Company details

  1. Computer Repair Service

Written by the company

ILL IT Solutions is a proud family-run business based in Chadwell Heath, Romford, Essex. We treat our customers like extended family—offering affordable PC and laptop repairs backed by honest, no-nonsense advice you can trust. As your one-stop shop for all PC and laptop needs, we provide expert support, a wide range of quality products, and reliable IT solutions that keep your technology running smoothly. Easy to find and always ready to help, we’re your local, leading IT solutions provider—keeping you connected, protected, and up to speed. We are based in Chadwell Heath Romford Essex why choose us i hear you ask - A Leading IT Solutions Provider - we are Easy to Find - we off great Support - Wide Variety of Products - we Keep your Technology Working


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

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Rated 5 out of 5 stars

Reliable

Very friendly service I had all my problems sorted, quick reliable 100 percentage will come again in the future

24 April 2024
Rated 5 out of 5 stars

Professional expert advice

I found Lee to be very knowledgable on a topic where I am totally clueless. I felt fully reassured and the matter was resolved quickly and at a competitive price as originally quoted.

26 March 2024
Rated 5 out of 5 stars

Had a power supply issue with my PC

Had a power supply issue with my PC. Did a search locally and found ILLIT Solutions. Lee was very professional and friendly, assured me it would take a few days to do a diagnostic of the hardware and order the required parts. I wasn't waiting long and received updates of how the repair was going.

Happy to say, I finally have my PC back up and running again with a new PSU!

Thanks again Lee!

10 February 2024
Rated 5 out of 5 stars

Lee is a top man

Lee is a top man. Saved the day. Sorted problem within a few days for me. Would certainly recommend him. Thanks again Lee 👍🏻🙏

23 October 2023
Rated 5 out of 5 stars

Hands down the best IT man around

Have been using Lee's services for more years than I can remember, my computers don't go anywhere else. From laptops, gaming pc's to home computing and now even my businesses IT, web design & maintenance, Lee takes care of it all. And not just for fixing and upgrades but installations and for our consumables too. You won't find anyone better.

17 August 2023
Rated 5 out of 5 stars

First of all I took my computer to…

First of all I took my computer to Currys after being SCAMD. They said that they could sort the problem out for me. After 7 days they phoned me and informed me that my machine was irreparable. Not be-leaving this I took my computer to ILL IT Solutions in Chadwell Heath, Romford. My computer would not work at all, After 3 days he had it working again. Yes, I had to reset some things, but that is a small price to pay.

Lee was someone who knows what he was doing.

I would recommend him to anyone,

Thank you Lee.

For any of your computer needs visit him.

16 July 2023
Rated 5 out of 5 stars

ILL IT Solutions Saved all our Documents

Our Windows 10 Desktop was having a nervous breakdown and we had to replace it with a new Windows 11. Lee was able to save all our documents, photos, emails, contacts and favourites, etc.

He always kept us in the picture. He showed us test results showing the old computer was failing, kept us fully informed of his progress tranferring data and also was not overly expensive for all the work he carried out.

We would highly recommend Lee and use him again if we have any IT problems.

17 April 2023
Unprompted review

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