Very quick responses and very helpful from staff. Keep you in the loop on delivery schedule and all products received so far are good quality
Company replied
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See what reviewers are saying
We had issues with another company and found IGO Promo last minute. They bent over backwards to help us due to the limited time frame, and our contact (Matthew) was wonderfully friendly and helpful... See more
I had requested to be delivered on the website in our new address but for some reason your team did not receive it on the system and the gifs arrived 4 working days after the day that should be delive... See more
I have been doing business with Igo promo for the last 4 years and they never fail to disappoint. They are so accommodating, very efficient and the goods are delivered really quickly. I order engrave... See more
Company details
Written by the company
At IGO Promo we are specialists in printing promotional items. For 80 years we have been convinced that business gifts and printed promotional products help companies strengthen their brand. We understand the power of giving. And we advise our clients to do the same for their business contacts. Not only do we believe it is nice for companies to give something back, we also like to give something back ourselves. That is why we are aware of corporate social responsibility. With our wide range, there is always a perfect gift. It is our mission to ensure that brands can easily express themselves through personalised gifts. And we do all this in a personal way, by guiding you through the process step by step. As with our service, we set high standards for the quality of our products and printing.
Contact info
PO Box 11664, Dublin 2, Ireland
- 1800 800 801
- info@igopromo.ie
- igopromo.ie
4.8
Excellent
279 reviews
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Good service
Good service, easy to discuss product by phone and email. Delivery was on time.
9 July 2020
Unprompted review
Bulk order with no discount
Bulk order with no discount. Would take my time in future before 100% trust again on pricing. Found same product cheaper later
10 April 2020
Unprompted review
Great service
Great service. Communication and supply of goods was fast.
10 February 2020
Unprompted review
Highly recommend
I have been doing business with Igo promo for the last 4 years and they never fail to disappoint. They are so accommodating, very efficient and the goods are delivered really quickly. I order engraved key rings every year and the quality, presentation and price is superb. The staff are extremely nice and helpful when dealing with over the phone. I generally deal with a guy called Nate and he’s a pleasure to do business with. I will continue to use Igo Promo.
1 February 2020
Unprompted review
Great Service
Easy to order, problem-free, easy payment, quick delivery and product looks great. Would recommend
20 December 2019
Unprompted review
Very professional service and delighted…
Very professional service and delighted with the product supplied.
16 December 2019
Unprompted review
Easy to deal with and good communication
The transaction was easy and communication with IGO Promo via email and phone was excellent. Very good value and a great quality product. Will order again.
9 December 2019
Unprompted review
Our experience with IGOPROMO has been…
Our experience with IGOPROMO has been dreadful. Payment has been made to the a/c information provided (along with proof) and we are still being stalled. Engagement with customer service only happens when I/the customer instigate it.
13 November 2019
Unprompted review
Very helpful and good advice
Very helpful and good advice. Any problems dealt with immediately.
7 November 2019
Unprompted review
So unresponsive
So unresponsive. First time ordering from this company. Will never order from again or recommend to anyone. It is very hard to get questions answered and replies to emails. I have to resubmit a form through their website every time I want to get in contact with them. Very unresponsive and vague in their answers. Days go by without getting a response back. Ordering from another country can be challenging, but should not be this challenging. After placing the order, one of the items we already ordered became out of stock for our time frame and we had to find something to replace it. I highly suggest they work on their attentiveness to urgency on orders. The social media team was excellent, they just unfortunately didn't have the access to my order so couldn't do much.The items themselves, are what we ordered and look great, although the backpacks smelled like fish. Keeping in touch with this company on an order was an awful experience.
27 September 2019
Unprompted review
Reply from IGO Promo
Hi Shelby,
Thanks for your Trustpilot feedback.
We apologise for the experience you had trying to reach us on Irish phone line from abroad.
We always recommend that in urgent matters such was yours that you reply to our sales emails that we send instead of the social media outlets as the response time is faster.
This is especially important as you are based in another time zone which doesn’t allow for correspondence via phone.
We apologise for the error regarding the delivery address of the notebooks. We are following up with the supplier to find out why this error was made.
Great service
Great service, products as advertised and delivered on time.
27 June 2019
Unprompted review
The staff were quick to respond with a…
The staff were quick to respond with a quote for my requested product, and they were easy to work with, answering all my questions thoroughly. The process from quote to delivery was very timely, and the finished product was lovely.
15 May 2019
Unprompted review
Received the bags a week after the…
Received the bags a week after the Children's Fun Day event we had committed to sponsoring a gift for the children attending the party - I was told by the customer representative my instructions weren't clear although from the outset I stated what date the event was on and his suggestion was "perhaps use them for another event". Poor customer service and would not recommend the company.
26 April 2019
Unprompted review
Very quick service and I priced around…
Very quick service and I priced around and found this company was very competitive in price. Excellent quality of product also
16 April 2019
Unprompted review
Great service and fast delivery
19 March 2019
Unprompted review
Excellent from beginning to end
Very easy to deal with all along the designing process, great customer service, excellent delivery time and product just as expected. I would highly recommend to any businesses, big or small!
18 March 2019
Unprompted review
Very good service
Very good service. Communication was clear and always speedy. Product was exactly as described. All in all excellent service.
10 March 2019
Unprompted review
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