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IGO Promo Reviews 

279
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Very quick responses and very helpful from staff. Keep you in the loop on delivery schedule and all products received so far are good quality

Company replied

Rated 5 out of 5 stars

We had issues with another company and found IGO Promo last minute. They bent over backwards to help us due to the limited time frame, and our contact (Matthew) was wonderfully friendly and helpful... See more

Rated 4 out of 5 stars

I had requested to be delivered on the website in our new address but for some reason your team did not receive it on the system and the gifs arrived 4 working days after the day that should be delive... See more

Rated 5 out of 5 stars

I have been doing business with Igo promo for the last 4 years and they never fail to disappoint. They are so accommodating, very efficient and the goods are delivered really quickly. I order engrave... See more


Company details

  1. Promotional Item Store
  2. Promotional Products Supplier

Written by the company

At IGO Promo we are specialists in printing promotional items. For 80 years we have been convinced that business gifts and printed promotional products help companies strengthen their brand. We understand the power of giving. And we advise our clients to do the same for their business contacts. Not only do we believe it is nice for companies to give something back, we also like to give something back ourselves. That is why we are aware of corporate social responsibility. With our wide range, there is always a perfect gift. It is our mission to ensure that brands can easily express themselves through personalised gifts. And we do all this in a personal way, by guiding you through the process step by step. As with our service, we set high standards for the quality of our products and printing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

279 reviews

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4.8

All reviews

(279)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick responses and very helpful…

Very quick responses and very helpful from staff. Keep you in the loop on delivery schedule and all products received so far are good quality

27 August 2026
IGO Promo logo

Reply from IGO Promo

Thank you for your review!

We appreciate you taking the time to share your experience shopping with us!

Best regards,
IGO Promo

Rated 5 out of 5 stars

Fast Delivery

Fast Delivery, unbeatable prices

28 August 2026
IGO Promo logo

Reply from IGO Promo

Thanks a million for your review!

We really appreciate you taking the time to share your experience shopping with us!

All the best,
IGO Promo

Rated 5 out of 5 stars

Fast and efficient

Ordered water bottles with a logo. Got the proof within 24 hrs and approved. The bottles arrived on the notified delivery date the following week.

30 April 2026
IGO Promo logo

Reply from IGO Promo

Thanks a million for your review!

We’re always working to improve our service, and every bit of feedback helps us along the way – including yours!

We’d be delighted to do business with you again.

All the best,
IGO Promo

Rated 5 out of 5 stars

Super service

Super service, great products

30 April 2026
IGO Promo logo

Reply from IGO Promo

Thanks a million for your review!

We really appreciate you taking the time to share your experience shopping with us!

All the best,
IGO Promo

Rated 5 out of 5 stars

Easy for a Novice

Easy, efficent, quick and top quality

25 April 2026
IGO Promo logo

Reply from IGO Promo

Thanks a million for the positive review!

We really appreciate you taking the time to share your experience shopping with us!

All the best,
IGO Promo

Rated 5 out of 5 stars

Easy process

26 April 2026
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Reply from IGO Promo

Thanks a million for taking the time to leave a review!

Your comment really means a lot to us – we’re always looking at how we can improve our order process based on what our customers tell us.

Hope you have a lovely day!

All the best,
IGO Promo

Rated 4 out of 5 stars

very clear communications

very clear communications. Thank you

26 April 2026
IGO Promo logo

Reply from IGO Promo

Thanks a million for the review!

We’ll be sure to share it with the team so they know how things are going.

Have a lovely day!

All the best,
IGO Promo

Rated 5 out of 5 stars

Manged to get delivery on time thanks…

Manged to get delivery on time thanks to Ron.

23 February 2026
IGO Promo logo

Reply from IGO Promo

Thanks a million for your review!

We really appreciate you taking the time to share your experience shopping with us!

All the best,
IGO Promo

Rated 5 out of 5 stars

Excellent service

IGO were prompt and efficient. Thank you.

23 February 2026
IGO Promo logo

Reply from IGO Promo

Thanks a million for your review!

We really appreciate you taking the time to do this, as it helps other customers like yourself find our service.

Have a lovely day!

All the best,
IGO Promo

Rated 5 out of 5 stars

Excellent

Excellent, prompt service and fantastic quality product. I would highly recommend IGO promo

4 February 2026
IGO Promo logo

Reply from IGO Promo

Thanks a million for the positive review!

We wouldn’t be where we are without customers like you, so your kind words mean a great deal to us.

Have a lovely day!

All the best,
IGO Promo

Rated 5 out of 5 stars

Proactive

Proactive, engaging, responsive and very helpful with choosing a suitable product to suit our needs. There was no delay in the customer service either. I would highly recommend IGO Promo.

16 January 2026
IGO Promo logo

Reply from IGO Promo

Thanks a million for the positive review!

We really appreciate you taking the time to do this, as it helps other customers like yourself find our service.

Have a lovely day!

All the best,
IGO Promo

Rated 5 out of 5 stars

Amazing customer service and really…

Amazing customer service and really fast and friendly with their responses!

29 December 2025
IGO Promo logo

Reply from IGO Promo

Thanks a million for the positive review!

We wouldn’t be where we are without customers like you, so your kind words mean a great deal to us.

Have a lovely day!

All the best,
IGO Promo

Rated 3 out of 5 stars

Customer service is excellent and staff…

Customer service is excellent and staff are extremely helpful.

However I was disappointed in the colour of my logo compared to a previous order placed, which was much more vibrant and more prominent.

3 December 2025
IGO Promo logo

Reply from IGO Promo

Thanks a million for your review!

We’re sorry to hear that the colour on your personalised product didn’t come out as vibrant as you were expecting. We understand how important this is and appreciate you flagging it with us.

A member of our Customer Care team will be in touch shortly to talk through your order in a bit more detail and work with you to find a suitable solution.

Best regards,
IGO Promo

Rated 5 out of 5 stars

Product is exactly what we hoped for…

Product is exactly what we hoped for and customer service was excellent.

28 November 2025
IGO Promo logo

Reply from IGO Promo

Thanks a million for the positive review!

We wouldn’t be where we are without customers like you, so your kind words mean a great deal to us.

Have a lovely day!

All the best,
IGO Promo

Rated 5 out of 5 stars

Very pleased with the product and…

Very pleased with the product and excellent customer service.

28 November 2025
IGO Promo logo

Reply from IGO Promo

Thanks a million for your review!

We really appreciate you taking the time to do this, as it helps other customers like yourself find our service.

Have a lovely day!

All the best,
IGO Promo

Rated 5 out of 5 stars

Had a great experience with IGO Promo…

Had a great experience with IGO Promo company. Ordered twice different items from drinkware section, decent quality, fair price, great communication and quick delivery. We'll definitely use your company in the future

26 November 2025
IGO Promo logo

Reply from IGO Promo

Thanks a million for your review!

We really appreciate you taking the time to share your experience shopping with us!

Hope you have a lovely day!

All the best,
IGO Promo

Rated 5 out of 5 stars

Very efficient to deal with

Very efficient to deal with. Great Service.

13 November 2025
IGO Promo logo

Reply from IGO Promo

Thanks a million for the positive review!

We wouldn’t be where we are without customers like you, so your kind words mean a great deal to us.

Have a lovely day!

All the best,
IGO Promo

Rated 5 out of 5 stars

Super communication and advice

Super communication and advice.
Great quality product.
Fast delivery!
Very happy with the overall service. I shall be back!
Thank you.

17 October 2025
IGO Promo logo

Reply from IGO Promo

Thanks a million for the positive review!

We really appreciate you taking the time to share your experience shopping with us!

All the best,
IGO Promo

Rated 5 out of 5 stars

Great customer support and products

I liked working with the IGO Promo team as they were very helpful, they made sure everything was one time and kept constant communication. Our order was time sensitive and they were very professional. The quality of the products were very good and we were happy with the print.
The only complaint is that we ordered a colour, approved the print, and then they called me to say that that colour is not in stock, although it was still appearing available on the website. But they handled the communication very well during this situation.

25 September 2025
IGO Promo logo

Reply from IGO Promo

Thank you kindly for your lovely review and for taking the time to share your experience with us.

We’re delighted to hear that you were happy with our service, communication, and the quality of the products and imprint.

We completely understand how disappointing it must have been to learn that the colour you’d chosen was out of stock, even though it appeared available online. It’s likely that the item was ordered at the same time by another customer — as we supply to 14 countries, this can very occasionally happen, though thankfully not often.

We’re pleased that an alternative colour worked out and that the issue was sorted quickly. Our sincere apologies again for the inconvenience, and many thanks for your patience and understanding.

We hope to have the pleasure of handling another order for you in the future.

All the best,
IGO Promo

Rated 5 out of 5 stars

If you want good quality delivered on time then look no further.

Our marketing material arrived so quickly and is great quality. We would highly recommend IGO Promo. If you want good quality delivered ahead of time then look no further.

7 October 2025
IGO Promo logo

Reply from IGO Promo

Thanks a million for the positive review!

We wouldn’t be where we are without customers like you, so your kind words mean a great deal to us.

Have a lovely day!

All the best,
IGO Promo

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