We tried your app when building our website back in December and noticed in February we are still getting charged. Our startup is at pre-launch and every $ counts at this stage we reached out to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Their customer service was polite and they were quick to resolve a refund issue once I asked to speak to a supervisor. Would recommend this site for anyone who has fairly specific or simple needs whe... See more
Company replied
Update: I've been issued a refund but it literally took me having to post on review sites for them to notice me. There must be something wrong with their messaging system as well as their subscripti... See more
Company replied
Lunacy fan from first sight. There are some minor bugs from time to time but overall it's very convenient so i didnt really notice. Besides they're always quick to help whenever i ask for it. The onl... See more
Company details
Written by the company
Icons8 puts professional creative assets and smart tools at your fingertips: ready-to-use icons, illustrations, photos, and royalty-free music; AI-powered upscaling and background removal; Lunacy, a design app for UI, prototyping, and team collaboration; and Mega Creator for quick visual content. With flexible pricing, clear licensing, and responsive support, it fits smoothly into any creative workflow.
Contact info
Wilmington, United States
- support@icons8.com
- icons8.com
4.0
Great
72 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
icon8 = SCAMMERS
As soon as I made an account my security was breached dont do it they are scammers
30 September 2020
Unprompted review
Reply from Icons8
Hello Rachel,
We are sorry that you have such an impression of our company. A transaction that you are mentioning wasn't processed and there was no charge. There also was no security breach since you tried to claim an "Unlimited subscription" offer and provided your card details.
We are going to contact you directly to find out more about this misunderstanding.
really unique value proposition
those people have a really unique value proposition. I'm really impressed. I wish to see more companies taking the same approach to make business.
12 September 2020
Unprompted review
Reply from Icons8
Thank you, Layadi! Indeed, we are offering 'Grade-A' products at great value, because we are making them by ourselves.
Basic icon packs for anything
24 October 2017
Unprompted review
Reply from Icons8
Thanks! And we are growing even bigger.
I use Icons8 to find any icon I ever need.
I would strongly recommend this site and any support you can give them to make sure this site will stay and be preserved as it is. Thank you Icons8 for being great.
26 September 2017
Unprompted review
Reply from Icons8
Thanks Thomas!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.