Love ice always great deposit bonuses! Wish there was a bit more no deposit bonus codes issued out and that the deposits aren't a 40x wager requirement for 5x the amount of the deposit recieved or amo... See more
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Slowly as hell. Since my last review, got finally my verification approved. Some money started to come on my account, what I've trying to withdrawal for last 4 days. Not all amount , what should be b... See more
Company replied
I love this casino for many reasons -the customer service is great and always available -free no deposit bonus after you deposit and played to the casino for a certain period -withdrawal are... See more
100% legit casino,but you have to improve the kyc process because i almost spent 2 weeks with kyc,if anyone in the future has issues with kyc please prepare with this documents: Selfie with id,pic... See more
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4.0
Great
925 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 64% of negative reviews
Typically replies within 2 weeks
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Great casino fast payouts
11 August 2025
Unprompted review
Good casino
Good casino. There are lots of good deposit bonuses, and that can be wagered. I also think that the support is good, gets quick responses in the chat and is available around the clock. Took some time to get the first win but then it has gone relatively well, within 12 hours.
9 August 2025
Unprompted review
I was told to contact support but same…
I was told to contact support but same anwser , i was told to wait.
They wasted my time playing a strategy to show public that they care.
2 June 2025
Unprompted review
Reply from icecasino.com
Hi, Mahnish! We’re sorry you feel that way. Our support team follows clear procedures to resolve issues, not delay them. If your case is still open, we’re happy to follow up.
Repeated Account Blocks and Withheld Funds – Extremely Untrustworthy Casino
I strongly advise others to stay away from Ice Casino.
My account has now been blocked three times with the same baseless accusation: that I have created multiple accounts. This is completely false – the other account in question belongs to my wife.
In April, Ice Casino conducted a review and confirmed that everything was in order. My funds were released, and I was told the matter was resolved. Now, just one month later, the exact same issue has come up again, and they are withholding 8,600 NOK of my money with the same false excuse.
This kind of behavior is completely unacceptable. I will not tolerate having to fight for my own money every month due to reused, unfounded claims. It feels like a tactic to delay or avoid paying out winnings.
I have asked for a final resolution and to close my account, but Ice Casino continues to act irresponsibly. If my winnings had been larger, would they have just kept the money? That’s a question no player should have to ask.
I’m done with this casino and will take my business elsewhere. Avoid Ice Casino if you value your time, money, and peace of mind.
26 May 2025
Unprompted review
Reply from icecasino.com
Hi Pål Folkvord,
Thank you for your detailed feedback. We understand your frustration and regret that your experience has been negative. Please note that account security and compliance with our terms of service are critical for us, and this includes preventing multiple accounts, even within the same household, which can sometimes trigger additional checks.
We see that your case had previously been reviewed and resolved, and we’re sorry to hear you’ve encountered similar issues again. We encourage you to contact our support team directly so we can thoroughly reassess your case and clarify the situation.
Our goal is always to act fairly and transparently, and we’re committed to finding a clear and final resolution for you.
Do not trust and use this website
Do not trust and use this website. They blocked my account and refuse to pay my winning and wrongly accusing me of having addiction just to steal my money
3 March 2025
Unprompted review
Reply from icecasino.com
Hi Phước Nhân Đặng,
Thank you for your feedback. We understand how concerning this situation must feel. Please note that account restrictions are only applied after a careful review and always in accordance with our terms and conditions.
If you believe there has been a misunderstanding, we encourage you to contact our support team so we can recheck your case and provide a clear explanation.
They a scam I have money on there when…
They a scam I have money on there when I tryed to log back it said no site
17 February 2025
Unprompted review
Reply from icecasino.com
Hi Sabrina&Serenity k,
Thank you for your message. We're sorry to hear about the issue you've encountered. Our website is fully operational, and we’d like to understand what happened in your case.
Please reach out to our support team with the details so we can assist you and help recover access to your account.
DO NOT TRUST THIS WEBSITE
DO NOT TRUST THIS WEBSITE. ITS A SCAM!!!
live chat doesn’t work and when your trying to delete account, they are saving your personal information. I just uploaded my ID and my card.and i regret it
I asked about location and phone number they do not provide.
10 February 2025
Unprompted review
Reply from icecasino.com
Hi Mary,
Thank you for sharing your concerns. We take data protection and account management very seriously, and all personal information is handled securely and in full compliance with applicable privacy regulations.
If you’re experiencing issues with live chat or account deletion, please contact our support team directly — we’re here to help and will make sure your request is handled properly.
Best scamer ever i win 10.500k and I've…
Best scamer ever i win 10.500k and I've been playing for more than 4 years and fully verified and they ask me for another document I send and I ask the service chat after and they say your good to withdraw and i did nit go then they send me email to send another document and same shit so I spend the mony on this scam casino after that oh they send me your fully verified know what a scamer never trust this scam icecasino
5 January 2025
Unprompted review
Reply from icecasino.com
Hi Rommel,
Thank you for sharing your experience. We understand how frustrating repeated document requests can be. Our goal is to complete all verification steps thoroughly to ensure security and compliance.
Please contact our support team again with your details so we can review your case carefully and assist you with the withdrawal process.
I contacted them before I reported and…
I contacted them before I reported and I didn't get any help, the only thing they said was that I would get 100kr from my money and that's 2500kr, so I just got scammed and my account was blocked, which means I won't have access to my account for a long time.
another account that is not confirmed and never played with, a bad reason you have
1 January 2025
Unprompted review
Reply from icecasino.com
Hello Maher Dalo,
We’re sorry to hear about your experience and understand your frustration. If your account has been blocked, it’s often due to specific account-related issues or a requirement to meet certain conditions for reinstatement. Have you been able to confirm with our support team the exact steps needed to unblock your account and resolve this situation?
We’re here to help, and if you need further clarification or assistance, please don’t hesitate to reach out to us again. Let’s work together to address this as quickly as possible.
Best regards,
Ice Casino Team
Slowly as hell.
Slowly as hell.
Since my last review, got finally my verification approved. Some money started to come on my account, what I've trying to withdrawal for last 4 days. Not all amount , what should be best, but uppcutted. Good that they come at all, hope in the end of week all amount will arrive. We'll see, if ill finally get everything, I'll change my opinion and maybe even recommend them further.
24 December 2024
Unprompted review
Reply from icecasino.com
Dear Ксения,
Thank you for sharing your update. We’re glad to hear that your verification was approved and that some of your withdrawal has already reached your account. We understand that partial payments can be frustrating, and we appreciate your patience as we work to process the remaining amount.
Please rest assured that we are committed to ensuring all funds are transferred to you as soon as possible. If you have any further questions or concerns, don’t hesitate to reach out to our support team, who will be happy to assist.
We hope to resolve this for you fully and regain your trust.
Best regards,
Ice Casino Team
warning this site is a scam they lie
warning this site is a scam they lie , make up winners on their hall of fame . once you deposti youll never see your money again
16 December 2024
Unprompted review
Reply from icecasino.com
Dear Frank,
We’re sorry to hear about your concerns and assure you that we take such feedback very seriously. Our platform operates under strict regulations, and we are committed to providing a fair and transparent gaming experience for all players. The Hall of Fame showcases real winners, and all withdrawals are processed according to our terms and conditions.
If you’ve experienced any issues with your account or withdrawals, please don’t hesitate to contact our support team. We’re here to investigate and resolve any problems as quickly as possible.
Thank you for bringing this to our attention.
Best regards,
Ice Casino Team
I like the quick deposit and bonuses.
I like the quick deposit and bonuses.. Withdrawl is very slow though.. I do like the site lots to choose from
26 November 2024
Unprompted review
Scammers never payout and block accounts
Scammers never payout and block accounts
18 November 2024
Unprompted review
Reply from icecasino.com
Hi there!
We’re sorry to hear about your concerns and assure you that we take such feedback seriously. Our casino operates under strict regulations, and we are committed to providing a fair and secure gaming experience for all players. Account blocks typically occur only in cases of rule violations or incomplete verifications.
If you believe your account was unfairly blocked or you’re experiencing delays with a payout, please contact our support team with the relevant details. We are here to help resolve the matter as quickly as possible.
Kind regards,
Ice Casino Team
I read some really positive reviews and…
I read some really positive reviews and deposited , have been trying to verify for many days now have provided all the correct documents and they just continue to ignore me. Really annoyed that I didn’t see the amount of similar reviews before depositing. Hopefully they come through eventually
12 November 2024
Unprompted review
Reply from icecasino.com
Dear Leona,
We’re sorry to hear about your frustration with the verification process. Verification is an essential step to ensure compliance with legal regulations and to maintain a safe environment for all players. We understand how delays can be annoying, and we sincerely apologize for any inconvenience caused.
Please rest assured that your documents are being reviewed, and our team is working to complete the process as quickly as possible. If you’d like an update or have any questions, feel free to contact our support team via live chat or by email support@icecasino.com, and we’ll do our best to assist you.
Thank you for your patience and understanding.
Best regards,
Ice Casino Team
I have been playing at ICE casino for a…
I have been playing at ICE casino for a few years and there have never been any problems with payouts. Now I don't know what happened. More than three weeks ago I made a withdrawal. During these three weeks, I have made four new withdrawals but received them back again in my gaming account. I have chatted a lot and only get the same answer that it is technical problems. Although I point out that I have tried several times is done. nothing to it. I am now very disappointed and annoyed. I can't get a contact to turn to in the finance department either. What happened to this nice Casino?
30 October 2024
Unprompted review
Reply from icecasino.com
Hi there!
We’re sorry to hear about your recent experience, especially given your history with us. Please be assured that we take issues like this seriously, and we apologize for any inconvenience caused by these technical problems. Our team is working to resolve them as quickly as possible, but we understand that this delay has been frustrating.
If you haven’t already, please reach out to our support team support@icecasino.com with specific details so we can escalate your case and keep you updated. We appreciate your patience and thank you for your continued trust.
Best regards
Legit Casino with plenty of bonuses
Legit Casino with plenty of bonuses, slots and providers, highly recommend to!
10 October 2024
Unprompted review
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